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Entry Level It Helpdesk Jobs in Indiana (NOW HIRING)

Elevance Systems Inc

IT Helpdesk Analyst

Lafayette, IN · On-site

Bachelor''''s degree or diploma in Information Technology, Computer Science, or related field (preferred). * Experience in technical support, help desk, or service desk environments. * Knowledge of:

Elevance Systems Inc

IT Helpdesk Analyst

Beech Grove, IN · On-site

IT Service Desk Specialist Required Skills and Experience · Minimum of 2-3 years of IT technical ... Helpdesk ticketing systems, and Azure. · Knowledge and proficiency in Mobile device management ...

Ivy Tech

IT Support

Indianapolis, IN · On-site

$18 - $20/hr

Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...

Ivy Tech

IT Support

Indianapolis, IN

$20/hr

Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...

Ivy Tech

PT IT Support

Bloomington, IN · On-site

$15/hr

Process IT Helpdesk tickets to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within tickets is complete and ...

Gaylor Electric

IT Desktop Support

Indianapolis, IN · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

MHG Hotels

Information Technology Manager

Indianapolis, IN · On-site

$90K - $111K/yr

Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...

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Entry Level It Helpdesk information

See Indiana salary details

$12

$22

$32

How much do entry level it helpdesk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level it helpdesk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Indiana? The most popular types of It Helpdesk jobs in Indiana are:
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What job categories do people searching Entry Level It Helpdesk jobs in Indiana look for? The top searched job categories for Entry Level It Helpdesk jobs in Indiana are:
What cities in Indiana are hiring for Entry Level It Helpdesk jobs? Cities in Indiana with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Indiana as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

IT Helpdesk Technician

George E. Booth Co.

Greenwood, IN

Full-time

Medical, Vision, Retirement, PTO

Posted 11 days ago

Job description

The George E. Booth Co. is a family-owned andoperated industrial automation sales company looking to hire their nextfull-time IT Helpdesk Technician.

The George E. Booth Co. is amajor distributor of process instrumentation products and related services tocustomers in Illinois, Indiana, Kentucky, Ohio, and Tennessee.  Founded in1963, George E. Booth Sr. recognized that there would be a natural evolution inthe development of products for the industrial instrumentation processfield. 

In addition to excellent communication skills,written and verbally, the ideal candidate will have ERP software knowledge strong attention to detail,and the ability to interface with individuals at all levels within theorganization. The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located in Indianapolis, IN.  All candidates mustbe legally authorized to work in the United States.

Responsibilities:                                                       

1.       Oversee dailyperformance of computer systems.

2.       May provideassistance concerning the use of computer hardware and software, includingprinting, installation, word processing, electronic mail, and operating system.

3.       Set upequipment for employees' use, performing or ensuring proper installation ofcables, operating systems, and appropriate software.

4.       Attaintechnical manuals, confer with users, or conduct computer diagnostics toinvestigate and resolve problems or to provide technical assistance andsupport.

5.       Answer userinquiries regarding computer software and hardware operation to resolveproblems.

6.       Install andperform minor repairs to hardware, software, or peripheral equipment, followingdesign or installation specifications.

7.       Confer withstaff, users, and management to establish requirements for new systems ormodifications.

8.       Entercommands and observe systems functioning to verify correct operations anddetect errors.

9.       Maintainrecords of daily data communication transactions, problems and remedial actionstaken or installation activities.

10.    Developtraining materials and procedures, or train users in the proper use of hardwareor software.

11.    All otherduties as assigned by supervision.

Requirements:

        Bachelor's Degree in IT or a technically relatedfield is a plus.

        At least two years' related experience in companyinformation technology

        Excellent verbal and written communication skillswith the ability to translate complex concepts into easily understood language.

        Ability to use software suites, presentationsoftware, spreadsheets, and collaboration tools.

        Attention to details, organizational aptitude, andsuperior interaction skills necessary.

Benefits:

Full benefits package includes major medical, dentaland vision with paid-time off and matching 401(k). 

Employment Type: FULL_TIME

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