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Entry Level It Helpdesk Jobs Near Me

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

$32K - $37K/yr

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate,in our Columbus / Dublin, Ohio data center, will join the ...

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate, in our Columbus / Dublin, Ohio data center, will join the ...

Revel Staffing

IT Help Desk Specialist

Columbus, OH

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

U.S. Army

IT Help Desk

Canal Winchester, OH · On-site

$40K - $80K/yr

Overview: Information technology specialists are responsible for maintaining, processing, and ... Helpful Skills: * Interest in computer science. * Attention to detail. * Ability to communicate ...

New

U.S. Army

IT Help Desk

Columbus, OH · On-site

$40K - $80K/yr

Overview: Information technology specialists are responsible for maintaining, processing, and ... Helpful Skills: * Interest in computer science. * Attention to detail. * Ability to communicate ...

New

U.S. Army

IT Help Desk

Hilliard, OH · On-site

$40K - $80K/yr

OVERVIEW: Information technology specialists are responsible for maintaining, processing, and ... HELPFUL SKILLS: * Interest in computer science. * Attention to detail. * Ability to communicate ...

New

U.S. Army

IT Help Desk

Columbus, OH · On-site

$40K - $80K/yr

OVERVIEW: Information technology specialists are responsible for maintaining, processing, and ... HELPFUL SKILLS: * Interest in computer science. * Attention to detail. * Ability to communicate ...

New

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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Entry Level It Helpdesk jobs near you
A map of the United States highlighting the number of Entry Level It Helpdesk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entry Level It Helpdesk job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Helpdesk Support

American Freight Furniture and Mattress

Dublin, OH

$17 - $25/hr

Full-time

Re-posted 19 days ago

Job description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

  • Provide technical support to clients via phone, email, or in-person.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Document and track all support requests and resolutions in the ticketing system.
  • Perform remote or on-site installations, upgrades, and repairs of hardware and software.
  • Assist with user account management, password resets, and access permissions.
  • Collaborate with other IT team members to resolve complex issues.
  • Provide training and guidance to end-users on using technology and software.
  • Stay up to date with the latest technology trends, software updates, and security protocols.
  • Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

  • Proven experience as an IT Helpdesk Support or similar role
  • Excellent communication and customer service skills
  • Strong technical knowledge of computer hardware, software, operating systems, and networking
  • Experience with ticketing systems, remote desktop tools, and diagnostic utilities
  • Familiarity with ITSM best practices, such as ITIL
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.