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Help Desk Support Optum Jobs Near Me

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH · On-site

$19.75 - $27/hr

Provides help desk support within the DSA (e.g., serves as initial contact for internal & external customers; interviews customers to determine nature & extent of problem; prioritizes & documents ...

Service Desk Support

Columbus, OH · On-site

$18.75 - $25.25/hr

Service Desk Support Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ ... similar helpdesk platforms effectively. Service Management • Collaborate with developers ...

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT ... Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and ...

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Help Desk Support Optum information

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How much do help desk support optum jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for help desk support optum in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What cities are hiring for Help Desk Support Optum jobs?

Cities with the most Help Desk Support Optum job openings:

A map of the United States highlighting the number of Help Desk Support Optum job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Help Desk Support Optum job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Help Desk Support - Columbus, OH (Second Shift)

STI

Columbus, OH • On-site

Full-time

Re-posted 13 days ago


Job description

Job Summary:
STI is a company seeking a Help Desk Support professional. The role involves providing technical support, troubleshooting issues, and maintaining high levels of documentation in a ticketing solution.
Responsibilities:
• Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)
• Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
• Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.
Qualifications:
Required:
• Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)
• Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
• Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.
Company:
STI Education Services Group is an education administration company. Founded in 1928, the company is headquartered in Cainta, PHL, with a team of 1001-5000 employees. The company is currently Late Stage.