Help Desk Support Optum Jobs Near Me

STI is a company seeking a Help Desk Support professional. The role involves providing technical support, troubleshooting issues, and maintaining high levels of documentation in a ticketing solution.

Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level: Preferred minimum of 2-7 years' experience as a IT support / call center agent looking for a helpdesk ...

IT Help Desk Support - Worthington, OH (100% on-site) Position Summary This position provides first level support to employees by troubleshooting software, hardware and network issues. This position ...

IT Help Desk Support - Worthington, OH (100% on-site) Position Summary This position provides first level support to employees by troubleshooting software, hardware and network issues. This position ...

* Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) * Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing ...

Provides help desk support within the DSA (e.g., serves as initial contact for internal & external customers; interviews customers to determine nature & extent of problem; prioritizes & documents ...

IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...

IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...

Service Desk Support Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ ... similar helpdesk platforms effectively. Service Management • Collaborate with developers ...

Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported. * Open, document, and resolve Help Desk ...

Key ResponsibilitiesServe as the first point of contact for support, responding promptly and kindly ... Open, document, and resolve Help Desk tickets efficiently, keeping records accurate and clients ...

Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported. * Open, document, and resolve Help Desk ...

Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported. * Open, document, and resolve Help Desk ...

Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported. * Open, document, and resolve Help Desk ...

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT ... Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and ...

Service Desk Support (Assistive) Service Desk Support (Assistive) A Service Desk Engineer requiring ... similar helpdesk platforms effectively. Service Management • Collaborate with developers ...

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ... Desktop Support and Software Licensing Services. 2. Ability to image machines and install ...

... Help Desk Analyst 1/HDA1 (Pos. - 1) Duration of Contract 1 Months + Extendable Interview Type In Person Only Location: Columbus, Ohio, 43223, Qualifications Understanding of Desktop Support and ...

Provide friendly and positive end-user support. B. Own the technical support process for all ... Manage and document help desk procedures, end-user resolutions, and/or any support issue. G.

Provide friendly and positive end-user support. B. Own the technical support process for all ... Manage and document help desk procedures, end-user resolutions, and/or any support issue. G.