Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
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Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
San Diego, CA · On-site
$67K - $91K/yr
Help Desk Support KBR's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of War, specializing in modeling and simulation, cyber ...
San Diego, CA · On-site
$67K - $91K/yr
Help Desk Support KBR's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of War, specializing in modeling and simulation, cyber ...
San Diego, CA · On-site
$67K - $91K/yr
Help Desk Support KBR's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of War, specializing in modeling and simulation, cyber ...
San Diego, CA · On-site
$67K - $91K/yr
Help Desk Support KBR's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of War, specializing in modeling and simulation, cyber ...
$67K - $91K/yr
Help Desk Support KBR's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of War, specializing in modeling and simulation, cyber ...
$67K - $91K/yr
Help Desk Support KBR's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of War, specializing in modeling and simulation, cyber ...
Colorado Springs, CO · On-site
$35K - $58K/yr
Help Desk Specialist "Client Service Technician - Help Desk Support" Schriever SFB, CO S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician ...
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Colorado Springs, CO · On-site
$35K - $58K/yr
Help Desk Specialist "Client Service Technician - Help Desk Support" Schriever SFB, CO S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
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Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
$21 - $28.75/hr
Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.
$21 - $28.75/hr
Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Westborough, MA · On-site
$24 - $29/hr
Help Desk Support Department: Information Technology Reports To: Manager, Infrastructure and Helpdesk FLSA Status: non-exempt About HPI At HPI, we are a forward-thinking, national third-party ...
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Westborough, MA · On-site
$24 - $29/hr
Help Desk Support Department: Information Technology Reports To: Manager, Infrastructure and Helpdesk FLSA Status: non-exempt About HPI At HPI, we are a forward-thinking, national third-party ...
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
Richmond, VA · On-site
$20/hr
Help Desk Support Location: Richmond, VA (Hybrid) Duration: 12 months + Possibility to Extend and/or Convert to FTE Pay Rate: $20/HR (W2 Only) Job/Role Description: * This role supports the creation ...
Richmond, VA · On-site
$20/hr
Help Desk Support Location: Richmond, VA (Hybrid) Duration: 12 months + Possibility to Extend and/or Convert to FTE Pay Rate: $20/HR (W2 Only) Job/Role Description: * This role supports the creation ...
College Station, TX · On-site
$15.75 - $21.50/hr
Additionally, the Help Desk Support personnel will contribute to the overall efficiency and effectiveness of the IT department by documenting and improving support processes. Responsibilities
College Station, TX · On-site
$15.75 - $21.50/hr
Additionally, the Help Desk Support personnel will contribute to the overall efficiency and effectiveness of the IT department by documenting and improving support processes. Responsibilities
Richmond, VA · Hybrid
$19.70/hr
Help Desk Support Location: Richmond, VA (Hybrid) Duration: 12 months + Possibility to Extend and/or Convert to FTE Pay Rate: $19.70/HR (W2 Only) Job/Role Description: This role supports the creation ...
Richmond, VA · Hybrid
$19.70/hr
Help Desk Support Location: Richmond, VA (Hybrid) Duration: 12 months + Possibility to Extend and/or Convert to FTE Pay Rate: $19.70/HR (W2 Only) Job/Role Description: This role supports the creation ...
College Station, TX · On-site
$15.75 - $21.50/hr
Additionally, the Help Desk Support personnel will contribute to the overall efficiency and effectiveness of the IT department by documenting and improving support processes. Responsibilities
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College Station, TX · On-site
$15.75 - $21.50/hr
Additionally, the Help Desk Support personnel will contribute to the overall efficiency and effectiveness of the IT department by documenting and improving support processes. Responsibilities
Montgomery, AL · On-site
TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...
Montgomery, AL · On-site
TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...
$15.75 - $21.50/hr
Additionally, the Help Desk Support personnel will contribute to the overall efficiency and effectiveness of the IT department by documenting and improving support processes. Responsibilities
$15.75 - $21.50/hr
Additionally, the Help Desk Support personnel will contribute to the overall efficiency and effectiveness of the IT department by documenting and improving support processes. Responsibilities
Indianapolis, IN · On-site
$19.50 - $26.75/hr
... help desk support Highly desired 0
Indianapolis, IN · On-site
$19.50 - $26.75/hr
... help desk support Highly desired 0
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
A Help Desk Support role at Optum involves providing technical assistance and troubleshooting support to employees or clients experiencing IT-related issues. Responsibilities typically include diagnosing software and hardware problems, guiding users through solutions, and escalating complex cases when necessary. The job requires strong communication skills, problem-solving abilities, and knowledge of IT systems. Help Desk Support professionals ensure smooth operations by maintaining system functionality and assisting users efficiently.
Help Desk Support professionals at Optum are primarily responsible for providing technical assistance to employees or clients, resolving IT issues via phone, email, or chat. Daily tasks include troubleshooting hardware and software problems, escalating complex issues to higher-level technical teams, and tracking tickets through resolution. You will work closely with other IT staff, as well as collaborate with departments across the organization, to ensure seamless operations. This role offers exposure to healthcare technology systems, providing a strong foundation for further growth within IT support or system administration careers.
To excel as a Help Desk Support at Optum, you need strong troubleshooting abilities, customer service skills, and a background in IT support or related education. Familiarity with ticketing systems like ServiceNow, operating systems (Windows, macOS), and basic networking concepts is typically required, and IT certifications such as CompTIA A+ are often advantageous. Effective communication, patience, and the ability to work well under pressure distinguish top performers in this role. These skills ensure prompt resolution of technical issues, a positive user experience, and seamless collaboration within a healthcare technology environment.
Job Title: Help Desk Support II (Salesforce/Jira)
Location: Denver, Colorado (Remote)
Job Type: Contract
Experience: Minimum 3 years
About the RoleWe are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.
ResponsibilitiesProvide technical support for Salesforce CRM and integrated third-party applications.
Respond to support requests via email, phone, and virtual meetings.
Troubleshoot and resolve application and technical issues.
Log, track, and manage incidents using Salesforce Help Desk and Jira.
Prioritize, categorize, and assign incidents based on business impact.
Escalate complex issues to appropriate technical teams.
Validate reported bugs and assist with root cause analysis.
Document issues, resolutions, and troubleshooting steps.
Keep users updated throughout the incident resolution process.
Minimum 3 years of Help Desk, Technical Support, or Application Support experience.
Hands-on experience supporting Salesforce CRM applications.
Experience with Jira or similar ticketing/incident management tools.
Strong troubleshooting and analytical skills.
Proficiency with Microsoft Office and Google Workspace.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Salesforce Administrator Certification (completed or in progress).
Experience supporting enterprise SaaS applications.
Familiarity with Salesforce Service Cloud or Help Desk environments.
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In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.
Recruiting and staffing services
51 - 200 Employees
Hazlet, NJ, US
2022
