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Entry Level It Helpdesk Jobs in Texas (NOW HIRING)

System Protection Partners

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Entry Level IT Help Desk

Arlington, TX · On-site

$16 - $18/hr

A successful candidate for an entry-level IT Help Desk position should demonstrate the ability to: * Basic Technical Troubleshooting : Diagnose and resolve common hardware and software issues (e.g ...

Raymond Corporation

IT Helpdesk 1

Addison, TX · On-site

The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...

Malin

IT Helpdesk 1

Addison, TX · On-site

The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Arthur Lawrence

IT HELPDESK TECHNOLOGIST

Dallas, TX · On-site

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Rx Technology

IT Helpdesk Dispatch

San Antonio, TX · On-site

$37K - $43K/yr

Communicate with clients regarding status updates and schedulingMaintain accurate records of service requests and resolutionsCollaborate with Help Desk team to meet SLA targets.Escalate complex ...

City IT

IT Helpdesk Support

Dallas, TX · On-site

Education/Experience: * 1 year of experience in IT Helpdesk support or a similar role troubleshooting technical issues is highly preferred. * Experience managing IT ticketing through a ticketing ...

City IT

IT Helpdesk Support

Dallas, TX

Education/Experience: * 1 year of experience in IT Helpdesk support or a similar role troubleshooting technical issues is highly preferred. * Experience managing IT ticketing through a ticketing ...

TriOptus LLC

IT helpdesk analyst

Plano, TX · On-site

We are looking for up to 10 candidates for this group. We will be using Hireflix for 1st round interviews as a virtual interview, then those we'd like to continue the process with we'll conduct 2nd ...

TriOptus LLC

IT helpdesk analyst

Plano, TX · On-site

$20/hr

* Strong Stable Internet Connection is required. * Client also requires plugging in via an Ethernet Cable and not a Wireless Connection. Note: * Manager's Note: Please have the candidates add their top ...

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Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level it helpdesk in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Texas? The most popular types of It Helpdesk jobs in Texas are:
What are popular job titles related to Entry Level It Helpdesk jobs in Texas? For Entry Level It Helpdesk jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Texas look for? The top searched job categories for Entry Level It Helpdesk jobs in Texas are:
What cities in Texas are hiring for Entry Level It Helpdesk jobs? Cities in Texas with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

Entry Level IT Help Desk

System Protection Partners

Arlington, TX • On-site

$16 - $18/hr

Full-time

Posted 16 days ago

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Job description

A successful candidate for an entry-level IT Help Desk position should demonstrate the ability to:

  1. Basic Technical Troubleshooting: Diagnose and resolve common hardware and software issues (e.g., printers, operating systems, network connectivity).
  2. Customer Service Skills: Communicate effectively with non-technical users, showing patience and clarity while guiding them through problem-solving steps.
  3. Remote Assistance: Provide support via phone, email, or remote access tools, often under pressure, while remaining calm and professional.
  4. Ticketing Systems: Use ticketing software (like CW PSA) to log, track, and manage service requests efficiently.
  5. Operating Systems Knowledge: Understand and support Windows, macOS, and sometimes Linux environments, especially for tasks like user account setup, password resets, and software installation.
  6. Basic Networking Knowledge: Address network issues related to Wi-Fi, routers, VPNs, and basic troubleshooting for network outages or slow connectivity.
  7. Prioritize Issues: Quickly identify the urgency and importance of issues and escalate more complex problems to higher-level support if needed.
  8. Documentation: Accurately document steps taken to resolve issues and update internal knowledge bases with solutions.
  9. Basic Security Practices: Assist with security measures like password resets, account lockouts, and basic malware/virus troubleshooting.
  10. Learning & Adaptability: Stay up-to-date with new technologies, tools, and best practices, and demonstrate a willingness to learn on the job.

Strong interpersonal skills, combined with foundational technical knowledge and an eagerness to improve, are key traits of a successful candidate in this role.

Company Description

Family-owned business and treated as such. We have close relationships with our employees and our clients.