Proton IT Helpdesk
Dallas, TX · On-site
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Dallas, TX · On-site
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
IT Helpdesk 1
Addison, TX · On-site
The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...
IT Helpdesk 1
Addison, TX · On-site
The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...
IT Helpdesk 1
Addison, TX · On-site
The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...
IT Helpdesk 1
Addison, TX · On-site
The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT HELPDESK TECHNOLOGIST
Dallas, TX · On-site
Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT HELPDESK TECHNOLOGIST
Dallas, TX · On-site
Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technician
Sugar Land, TX · On-site
Position Overview We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide.
IT Helpdesk Technician
Sugar Land, TX · On-site
Position Overview We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide.
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Dispatch
San Antonio, TX · On-site
$37K - $43K/yr
Communicate with clients regarding status updates and schedulingMaintain accurate records of service requests and resolutionsCollaborate with Help Desk team to meet SLA targets.Escalate complex ...
Quick apply
IT Helpdesk Dispatch
San Antonio, TX · On-site
$37K - $43K/yr
Communicate with clients regarding status updates and schedulingMaintain accurate records of service requests and resolutionsCollaborate with Help Desk team to meet SLA targets.Escalate complex ...
IT Helpdesk Support
Dallas, TX · On-site
Education/Experience: * 1 year of experience in IT Helpdesk support or a similar role troubleshooting technical issues is highly preferred. * Experience managing IT ticketing through a ticketing ...
IT Helpdesk Support
Dallas, TX · On-site
Education/Experience: * 1 year of experience in IT Helpdesk support or a similar role troubleshooting technical issues is highly preferred. * Experience managing IT ticketing through a ticketing ...
Education/Experience: * 1 year of experience in IT Helpdesk support or a similar role troubleshooting technical issues is highly preferred. * Experience managing IT ticketing through a ticketing ...
Quick apply
Education/Experience: * 1 year of experience in IT Helpdesk support or a similar role troubleshooting technical issues is highly preferred. * Experience managing IT ticketing through a ticketing ...
IT Helpdesk Technician
Dallas, TX · On-site
Solid helpdesk experience, including support for Windows 10 and Windows 11 workstations * Supporting Windows workstations in a Microsoft Windows domain * Supporting network peripherals such as ...
Quick apply
IT Helpdesk Technician
Dallas, TX · On-site
Solid helpdesk experience, including support for Windows 10 and Windows 11 workstations * Supporting Windows workstations in a Microsoft Windows domain * Supporting network peripherals such as ...
IT Helpdesk Specialist
Austin, TX · On-site
Working knowledge managing common infrastructure technologies and tools (Meraki, O365, Azure AD, WorkspaceOne, Bomgar) * Working knowledge of Service Desk software (ServiceNow) * Understanding of ...
IT Helpdesk Specialist
Austin, TX · On-site
Working knowledge managing common infrastructure technologies and tools (Meraki, O365, Azure AD, WorkspaceOne, Bomgar) * Working knowledge of Service Desk software (ServiceNow) * Understanding of ...
Working knowledge managing common infrastructure technologies and tools (Meraki, O365, Azure AD, WorkspaceOne, Bomgar) * Working knowledge of Service Desk software (ServiceNow) * Understanding of ...
Working knowledge managing common infrastructure technologies and tools (Meraki, O365, Azure AD, WorkspaceOne, Bomgar) * Working knowledge of Service Desk software (ServiceNow) * Understanding of ...
IT Helpdesk Associate - REMOTE
Fort Worth, TX · Remote
$34K - $56K/yr
Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ... About NTT DATA Services NTT DATA Services is a global business and IT services provider ...
IT Helpdesk Associate - REMOTE
Fort Worth, TX · Remote
$34K - $56K/yr
Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ... About NTT DATA Services NTT DATA Services is a global business and IT services provider ...
IT Helpdesk Associate - REMOTE
Fort Worth, TX · Remote
$34K - $56K/yr
Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ... About NTT DATA Services NTT DATA Services is a global business and IT services provider ...
IT Helpdesk Associate - REMOTE
Fort Worth, TX · Remote
$34K - $56K/yr
Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ... About NTT DATA Services NTT DATA Services is a global business and IT services provider ...
The IT Helpdesk Technician works with the Technology Services Team to ensure that staff and scholars at Austin Achieve can effectively access and use the technology provided to support academic ...
Quick apply
The IT Helpdesk Technician works with the Technology Services Team to ensure that staff and scholars at Austin Achieve can effectively access and use the technology provided to support academic ...
IT Helpdesk Associate - REMOTE
Fort Worth, TX · On-site +1
$34K - $56K/yr
Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ... About NTT DATA Services NTT DATA Services is a global business and IT services provider ...
IT Helpdesk Associate - REMOTE
Fort Worth, TX · On-site +1
$34K - $56K/yr
Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ... About NTT DATA Services NTT DATA Services is a global business and IT services provider ...
IT Technical Support (Tier 2 Helpdesk Technician)
Plano, TX · On-site
$25/hr
Job Title: IT Technical Support (Tier 2 Helpdesk Technician) Location: Plano, TX 75023 Contract Duration: 1 Year Pay Rate: $25/hour Overview: We re hiring a Tier 2 IT Helpdesk Technician with 5+ ...
IT Technical Support (Tier 2 Helpdesk Technician)
Plano, TX · On-site
$25/hr
Job Title: IT Technical Support (Tier 2 Helpdesk Technician) Location: Plano, TX 75023 Contract Duration: 1 Year Pay Rate: $25/hour Overview: We re hiring a Tier 2 IT Helpdesk Technician with 5+ ...
It Helpdesk Trainee information
See Texas salary details
$11.87 - $13.66
2% of jobs
$13.66 - $15.45
6% of jobs
$15.45 - $17.24
12% of jobs
$17.75 is the 25th percentile. Wages below this are outliers.
$17.24 - $19.04
17% of jobs
The median wage is $20.47 / hr.
$19.04 - $20.83
16% of jobs
$20.83 - $22.62
16% of jobs
$23.52 is the 75th percentile. Wages above this are outliers.
$22.62 - $24.41
12% of jobs
$24.41 - $26.20
7% of jobs
$26.20 - $27.99
6% of jobs
$27.99 - $29.79
3% of jobs
$29.79 - $31.58
2% of jobs
$11
$21
$31
How much do it helpdesk trainee jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for it helpdesk trainee in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.
What is an IT Helpdesk trainee?
An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.
What are the key skills and qualifications needed to thrive in the IT Helpdesk trainee position, and why are they important?
To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.
What are the typical daily responsibilities of an IT Helpdesk trainee?
As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.
What are the most commonly searched types of It Helpdesk jobs in Texas?
The most popular types of It Helpdesk jobs in Texas are:
What are popular job titles related to It Helpdesk Trainee jobs in Texas?
For It Helpdesk Trainee jobs in Texas, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Trainee jobs in Texas look for?
The top searched job categories for It Helpdesk Trainee jobs in Texas are:
What cities in Texas are hiring for It Helpdesk Trainee jobs?
Cities in Texas with the most It Helpdesk Trainee job openings:
Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 24 days ago
Reynolds and Reynolds rating
8.4
Based on 46 frontline employees who took The Breakroom Quiz
88th of 244 rated software companies
Job description
Position Description
*This is a remote position*
*Shifts: Monday-Friday 8am-5pm EST, Monday- Friday 9am-6pm EST, Monday-Friday 2pm-11pm EST
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Responsibilities will include but are not limited to:
- Thoroughly documenting problems, troubleshooting steps, and resolution via Proton's ticketing system
- Troubleshoot and replace failed computing hardware on both desktop PC's and laptop computers (motherboards, NIC's, video cards, laptop monitors, laptop keyboards, etc.)
- Work with troubleshooting switches, routers, and firewalls while maintaining a firm understanding of their roles
About Our Company:
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is an IT services company that provides IT support and amazing customer service to over 400 auto-dealership clients across the country. Proton is not the normal "ticket, ticket, ticket" IT support shop. Proton likes to keep the stress level low, the fun level high, and the quality of life excellent for their team!
#LI-DNI
Requirements
At least 2-3 years in an IT Helpdesk/Desktop Support role required; IT certifications or technical education required; Knowledge and experience with Windows Active Directory domains required; Must be seasoned with ticketing systems; Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting; Familiarity with networking devices and troubleshooting switches, routers and firewalls; Knowledge of Microsoft Servers lineup of products Windows Server 2003, 2008, 2012 and Microsoft Exchange Server 2007, 2010, 2013
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid holidays, vacation and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
*This is a remote position*
*Shifts: Monday-Friday 8am-5pm EST, Monday- Friday 9am-6pm EST, Monday-Friday 2pm-11pm EST
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Responsibilities will include but are not limited to:
- Thoroughly documenting problems, troubleshooting steps, and resolution via Proton's ticketing system
- Troubleshoot and replace failed computing hardware on both desktop PC's and laptop computers (motherboards, NIC's, video cards, laptop monitors, laptop keyboards, etc.)
- Work with troubleshooting switches, routers, and firewalls while maintaining a firm understanding of their roles
About Our Company:
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is an IT services company that provides IT support and amazing customer service to over 400 auto-dealership clients across the country. Proton is not the normal "ticket, ticket, ticket" IT support shop. Proton likes to keep the stress level low, the fun level high, and the quality of life excellent for their team!
#LI-DNI
Requirements
At least 2-3 years in an IT Helpdesk/Desktop Support role required; IT certifications or technical education required; Knowledge and experience with Windows Active Directory domains required; Must be seasoned with ticketing systems; Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting; Familiarity with networking devices and troubleshooting switches, routers and firewalls; Knowledge of Microsoft Servers lineup of products Windows Server 2003, 2008, 2012 and Microsoft Exchange Server 2007, 2010, 2013
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid holidays, vacation and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
What Reynolds and Reynolds employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Reynolds and Reynolds
Sourced by ZipRecruiter
Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
1,001 - 5,000 Employees
Headquarters location
Dayton, OH, US
Year founded
1866