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Desktop Support Manager Jobs in Texas (NOW HIRING)

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation: $65-85k - depending on experience Work Schedule: Onsite Benefits: This position is eligible for ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation: $65-85k - depending on experience Work Schedule: Onsite Benefits: This position is eligible for ...

Noblesoft Technologies

Desktop Support

Frisco, TX · On-site

$19 - $24/hr

Position: Desktop Support Location: Frisco TX - Onsite Job details: Must possess a professional ... Excellent time management skills. Detail- and process-oriented mindset. Ability to walk long ...

NAVA Software Solutions

Desktop Support

Odessa, TX · On-site

Desktop/IT Support Duration: Full-time / Direct Hire Location: Permian Basin, Texas: Midland/Odesa area of Texas - Onsite 4 days/week Position Summary: The IT Specialist will support IT systems at ...

krg technology inc

Desktop Support

Plano, TX

We are looking for Desktop Support - Plano, TX . Kindly forward me your resume, Expected pay rate and contact details for further process. You can forward this opportunity to your friends or ...

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

Complies with and supports ITIL change-incident-problem management processes and work instructions. * Troubleshoots incidents and fulfills requests within established SLAs. * Adheres to Desktop and ...

Tilson Homes

Desktop Support Technician

Austin, TX

$20 - $25.50/hr

As a Desktop Support Technician , you'll play a key role in keeping our teams connected and ... Interface with multiple departments and levels of management. * Setup/Configure and inventory user ...

Zortech Solutions

Desktop Support

Waco, TX · On-site

Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class IT support to onsite and remote end users * Independently resolve complex, break/fix issues in person ...

Artech Information System LLC

Desktop Support

Port Arthur, TX · On-site

$17.25 - $21.75/hr

Desktop Support Representative Distributed Client Services Location: Port Arthur ,TX Duration:5 months (with possible extension) * Skills Overview Must be experienced in DESKSIDE support * Win7/Win ...

Tilson Homes

Desktop Support Technician

Austin, TX · On-site

$20 - $25.50/hr

As a Desktop Support Technician , you'll play a key role in keeping our teams connected and ... Interface with multiple departments and levels of management. * Setup/Configure and inventory user ...

Revel Staffing

Desktop Support Technician

Dallas, TX

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Texas

Desktop Support Manager information

See Texas salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for desktop support manager in Texas is $33.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $44.81 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Texas? The most popular types of Desktop Support jobs in Texas are:
What are popular job titles related to Desktop Support Manager jobs in Texas? For Desktop Support Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Texas look for? The top searched job categories for Desktop Support Manager jobs in Texas are:
What cities in Texas are hiring for Desktop Support Manager jobs? Cities in Texas with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Texas as of July 2026, with employment types broken down into 75% Full Time, 12% Part Time, 1% Temporary, and 12% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $70,097 per year, or $33.7 per hour.
Desktop Support Engineer

Desktop Support Engineer

Addison Group

Houston, TX • On-site

$65/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Desktop Support Engineer
Location: Ludington, MI
Assignment Type: Contract-to-Hire
Compensation: $65-85k - depending on experience
Work Schedule: Onsite
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About the Company
A large industrial organization is seeking a Desktop Support Engineer to provide dedicated onsite technology support for employees at a local facility. This role will serve as the primary point of contact for day-to-day end-user issues while supporting an active technology migration.
Job Description
The Desktop Support Engineer will provide hands-on technical support for laptops, virtual desktop environments, printers, applications, and user access. This position requires someone who can follow established procedures while independently troubleshooting issues when standard steps do not resolve the problem.
The ideal candidate combines strong desktop support fundamentals with excellent customer service and is comfortable assisting users in a busy onsite environment.
Key Responsibilities
  • Image and reimage Windows laptops using established deployment procedures.
  • Troubleshoot virtual desktop access and performance issues.
  • Provide frontline technical support for employees and onsite users.
  • Assist users with reconnecting to applications following system changes or migrations.
  • Troubleshoot application access through virtual desktop environments.
  • Configure local printers, printer queues, and network connectivity.
  • Support printer address changes and migration-related activities.
  • Assist with cloud-based print services as access and responsibilities expand.
  • Provide hypercare support during technology migrations and deployments.
  • Diagnose and resolve general desktop, hardware, software, and connectivity issues.
  • Document support activities and escalate complex problems when appropriate.
  • Deliver responsive, professional customer service to users across the facility.

Qualifications
  • Hands-on experience imaging or reimaging Windows laptops.
  • Experience with Windows deployment and desktop support.
  • Experience troubleshooting virtual desktop environments.
  • Experience supporting printers, printer queues, and local printer configurations.
  • Strong troubleshooting and problem-solving skills.
  • Experience providing direct technical support to end users.
  • Ability to follow documented procedures while adapting when unexpected issues arise.
  • Strong communication and customer-service skills.
  • Ability to work onsite in Ludington, Michigan.

Preferred Qualifications
  • Experience supporting cloud-based print services.
  • Experience providing technical support in a manufacturing or industrial environment.
  • Experience supporting technology migrations, deployments, or post-launch hypercare.
  • Familiarity with enterprise applications accessed through virtual desktop environments.

Additional Details
This is a contract-to-hire opportunity supporting a local facility. The position requires consistent onsite availability. Candidates who live elsewhere in Michigan may be considered if they can remain near the facility during the workweek.
Perks
  • Opportunity to become the dedicated onsite technology resource for a local user community.
  • Hands-on involvement in migration and modernization initiatives.
  • Broad exposure to desktop, virtual desktop, printing, and application-support technologies.
  • Long-term opportunity through contract-to-hire conversion.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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