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Desktop Support Manager Jobs in Texas (NOW HIRING)

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Noblesoft Technologies

Desktop Support

Frisco, TX · On-site

$19 - $24/hr

Position: Desktop Support Location: Frisco TX - Onsite Job details: Must possess a professional ... Excellent time management skills. Detail- and process-oriented mindset. Ability to walk long ...

New

NAVA Software Solutions

Desktop Support

Odessa, TX · On-site

Desktop/IT Support Duration: Full-time / Direct Hire Location: Permian Basin, Texas: Midland/Odesa area of Texas - Onsite 4 days/week Position Summary: The IT Specialist will support IT systems at ...

krg technology inc

Desktop Support

Plano, TX

We are looking for Desktop Support - Plano, TX . Kindly forward me your resume, Expected pay rate and contact details for further process. You can forward this opportunity to your friends or ...

Dexian

Desktop Support Technician

Mission, TX · On-site

$15.75 - $20/hr

Troubleshoot desktop, network, and peripheral issues ... Support user account management (AD / O365) * Perform basic network troubleshooting (connectivity ...

BuzzClan LLC

Desktop Support

Dallas, TX · On-site

Help Desk Manager Position Overview: Core Job Title: Senior Desktop Support - The Senior Help Desk Technician provides support for users experiencing IT-related Incidents and fulfilling Service ...

Dexian DISYS

Desktop Support Technician

Mission, TX · On-site

$15.75 - $20/hr

Troubleshoot desktop, network, and peripheral issues ... Support user account management (AD / O365) * Perform basic network troubleshooting (connectivity ...

Zortech Solutions

Desktop Support

Waco, TX · On-site

Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class IT support to onsite and remote end users * Independently resolve complex, break/fix issues in person ...

Revel Staffing

Desktop Support Technician

Dallas, TX

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Artech Information System LLC

Desktop Support

Harlingen, TX

$19.75 - $25/hr

Desktop Support Representative Onsite Support Location: Farmers Branch, TX, Carrolton, TX Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user ...

Hireblazer

Desktop Support Technician

Austin, TX · On-site

$23 - $25/hr

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local to the Austin area Summary: The Client has issued a request for a Desktop Support Technician to ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Texas

Desktop Support Manager information

See Texas salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for desktop support manager in Texas is $33.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $44.81 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Texas? The most popular types of Desktop Support jobs in Texas are:
What are popular job titles related to Desktop Support Manager jobs in Texas? For Desktop Support Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Texas look for? The top searched job categories for Desktop Support Manager jobs in Texas are:
What cities in Texas are hiring for Desktop Support Manager jobs? Cities in Texas with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you

Desktop Support in Richardson, Texas

Desktop & Depot Support

Richardson, TX • On-site

$17 - $25/hr

Full-time

Medical, Retirement

Posted 20 hours ago

New

Job description

Description:

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Richardson, Texas. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC – PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control
Requirements:
  • Must be within driving distance of Richardson, Texas, and be willing to work onsite in one of these locations.
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers