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Mac Help Desk Jobs in Texas (NOW HIRING)

Purple Communications, Inc

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

The Help Desk Technician will provide fast technical assistance on company computer systems ... Mac OS Company : ZP is America's leading provider of Video Relay Services (VRS), Video Remote ...

Purple Communications Inc

Help Desk Technician

Austin, TX · On-site

$18.75 - $25.50/hr

Helpdesk Technician Help Desk Technician ZP Better Together is one of the nation's most extensive ... Advanced technical knowledge of Win 10, Win 11, and Apple Mac OS Work environment: This position ...

Trigyn Technologies

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ... Windows XP Windows 7 Mac MS Office 2007 MS Office 2010 • Knowledge of Office 2013 • Mobile ...

Trigyn Technologies

Help Desk Technician

Dallas, TX

$19.75 - $26.75/hr

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ... Windows XP Windows 7 Mac MS Office 2007 MS Office 2010 Knowledge of Office 2013 Mobile Devices ...

GDIT

Help Desk Technician III

San Antonio, TX · On-site

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Moves, Add's and Changes (MAC) requests - Provide specialized support for increasing, decreasing ... Help Desk Performance - Measure and provide weekly help desk performance reports toTask Lead ...

Diverge IT

Sr. Help Desk Technician (L2-3_GW) Plano, TX

Plano, TX · On-site

$32 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Experience * 5+ years IT Technical Support in Windows and MAC Environments * 5+ years Microsoft ...

DivergeIT

Sr. Help Desk Technician (L2-3_GW) Plano, TX

Plano, TX · On-site

$32 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Experience * 5+ years IT Technical Support in Windows and MAC Environments * 5+ years Microsoft ...

Flash

IT Help Desk Technician

Austin, TX

$20 - $25/hr

  • Retirement

  • PTO

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk ... Technical Skills * Experience imaging and deploying devices (Windows/Mac environments)

Flash

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

  • Retirement

  • PTO

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk ... Technical Skills * Experience imaging and deploying devices (Windows/Mac environments)

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$18 - $24.50/hr

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Configure and deploy desktops, laptops (PC and Mac), and peripheral devices * Assist with system ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

  • Medical

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... MAC OS, and associated peripherals. * In depth knowledge of the Microsoft O365 suite of ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

  • Medical

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... MAC OS, and associated peripherals. * In depth knowledge of the Microsoft O365 suite of ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

  • Medical

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... system, MAC OS, and associated peripherals. * In depthknowledge of the Microsoft O365 suite of ...

Zones

Help Desk Analyst L2

Dallas, TX

$33.65/hr

  • Medical

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... MAC OS, and associated peripherals. * In depth knowledge of the Microsoft O365 suite of ...

Zones

Help Desk Analyst L2

Dallas, TX

$33.65/hr

  • Medical

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... MAC OS, and associated peripherals. * In depth knowledge of the Microsoft O365 suite of ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

  • Medical

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... system, MAC OS, and associated peripherals. * In depthknowledge of the Microsoft O365 suite of ...

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All JobsMac Help Desk JobsMac Help Desk Jobs in Texas

Mac Help Desk information

Are Mac Help Desk jobs still in demand?

Mac Help Desk jobs remain in demand due to ongoing reliance on Apple products in businesses and personal use. These roles often require technical skills, customer service abilities, and familiarity with macOS and related hardware, making them a stable career option in IT support.

What is a Mac Help Desk?

A Mac Help Desk is a support service that assists users with technical issues related to Apple Mac computers and software. These help desks typically provide troubleshooting for hardware problems, software installations, operating system updates, network connectivity, and general usage questions. Support can be offered in person, over the phone, or online via chat or email. Mac Help Desk staff are knowledgeable about macOS and Apple hardware, aiming to resolve issues quickly and efficiently to minimize downtime for users.

How does a Mac Help Desk specialist typically collaborate with other IT team members to resolve complex technical issues?

A Mac Help Desk specialist regularly works alongside network administrators, security teams, and other IT professionals to address complex or escalated technical problems. When issues go beyond standard troubleshooting, collaboration is key—this might involve joint diagnostic sessions, sharing system logs, or coordinating software updates. Effective communication and documentation are essential, ensuring that solutions are consistent and knowledge is shared within the team. This collaborative approach helps maintain smooth IT operations and supports ongoing professional development.

What is the difference between Mac Help Desk vs Mac Support Specialist?

AspectMac Help DeskMac Support Specialist
CertificationsBasic Apple certifications, CompTIA A+Advanced Apple certifications, Apple Certified Support Professional
Work EnvironmentHelp desks, call centers, on-site supportOn-site, remote support, enterprise environments
ResponsibilitiesBasic troubleshooting, user assistance, ticket managementAdvanced troubleshooting, hardware repairs, system configuration

The Mac Help Desk typically handles initial user inquiries, basic troubleshooting, and support ticket management, often in help desk or call center settings. Mac Support Specialists usually possess advanced certifications, perform more complex troubleshooting, hardware repairs, and work directly with users or in enterprise environments. While both roles support Mac users, the Mac Support Specialist role involves a higher level of technical expertise and responsibilities.

What are the key skills and qualifications needed to thrive as a Mac Help Desk professional, and why are they important?

To thrive as a Mac Help Desk professional, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with remote desktop tools, ticketing systems, and Apple-specific utilities such as Apple Remote Desktop is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills and qualities are crucial for delivering timely, effective support and ensuring user satisfaction in environments reliant on Apple technology.

What are popular job titles related to Mac Help Desk jobs in Texas?

For Mac Help Desk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Mac Help Desk jobs in Texas look for?

The top searched job categories for Mac Help Desk jobs in Texas are:

What cities in Texas are hiring for Mac Help Desk jobs?

Cities in Texas with the most Mac Help Desk job openings:

Mac Help Desk jobs near you
Infographic showing various Mac Help Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Help Desk Student Technician

University of the Incarnate Word

San Antonio, TX • On-site

$11/hr

Part-time

Re-posted 14 days ago

Job description

Position Details
Position Information
Position Title
Help Desk Student Technician
Academic Year
2026-2027
UIW Mission
University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.
Position Summary
The Help Desk Student Technician provides Level 1 phone and remote IT support to the UIW community on the Main Campus. The Help Desk Student Technician is also responsible for providing clients with Level 1 hardware and software support. The Help Desk Student Technician reports to the Help Desk Manager.
This is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment.
Essential Functions
  • Perform both, walk-in and over the phone, support for both PC and Mac systems.
  • Perform account access. password resets, and unlocks accounts for the user.
  • Receive incoming calls and walk-in help requests and document daily task in the tracking system.
  • Logically troubleshoot common support issues.
  • Provide communication on all escalated issues to management and other support teams.
  • Reset passwords for end-users and unlock user accounts.
  • Perform other duties as assigned.

Qualifications
Knowledge Skills and Abilities
  • Provide excellent interpersonal skills/customer service skills.
  • Provide excellent verbal, written, and listening skills.
  • Ability to work effectively with individuals from diverse communities and cultures.
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA

Required Education
Current UIW student approved and eligible to participate in the Federal Work-Study program.
Required Work Experience
Previous experience customer service or related field.
Preferred Qualifications
  • Hardware/software experience.
  • Experience with MS Office Suite and Windows and Mac.

Required Certifications, Licenses or Registrations
None.
Work Hours
Help Desk hours:
  • Spring & Fall: Monday - Thursday 7AM to 9PM; Friday 7 AM to 5 PM; Sat 10am to 2pm.
  • Summer/Spring/Winter: Monday - Friday 7 AM to 5 PM; Sat 10am to 2pm.
  • Various shifts are available with availability to work around course schedule.

Physical Demands
Ability to lift up to 50lbs. move related equipment such as computers, monitors and navigate a freight elevator.

Apply