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Help Desk Associate Jobs in Texas (NOW HIRING)

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for ... Associate's degree in Computer Science or related field * A+ or Microsoft Desktop Support ...

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Associate or Bachelor's Degree in Computer Science, Information Systems or related field preferred.

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... Preferred : • Associate's Degree or equivalent amount of credits (60 credits or more) in Computer ...

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Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

High school diploma or equivalent; associate's degree or IT certifications a plus * 1+ year of experience in a help desk, technical support, or customer-facing role (or equivalent coursework/training)

Help Desk Tier I

Austin, TX · On-site

$22 - $26/hr

Associate degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience. * At least 1 year of experience in help desk, desktop support, or technical ...

Technical Help Desk Agent

El Paso, TX · On-site

$15.50 - $19.75/hr

Associate's or Bachelor's degree preferred. * 2+ years of Help Desk, Technical Support, or Service Desk experience. * Experience supporting websites, SaaS platforms, web applications, or e-commerce ...

Help Desk III

San Antonio, TX · On-site

$18 - $24.25/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

Help Desk III

San Antonio, TX

$18 - $24.25/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

Associate or bachelor's degree in information technology, computer science, information systems, cybersecurity, or related field preferred. * Prior help desk, technical support, network support ...

Help Desk Support Technician

Houston, TX

$19 - $25.75/hr

The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...

Empower Help Desk

Houston, TX · On-site

$19 - $25.75/hr

The Empower Help Desk is responsible for assisting end users on a day-to-day basis with Empower ... Associate's degree/Vocational or Technical School Preferred in computer science, computer ...

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...

Front Desk Associate

Harlingen, TX · On-site

$13.50 - $17.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time ... Associate degree in computer technology preferred. Experience can substitute for education * Strong ...

Front Desk Associate

Pharr, TX · On-site

$11.25 - $14.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

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Help Desk Associate information

See Texas salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help desk associate in Texas is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Texas?

The most popular types of Help Desk jobs in Texas are:

What are popular job titles related to Help Desk Associate jobs in Texas?

For Help Desk Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Texas look for?

The top searched job categories for Help Desk Associate jobs in Texas are:

What cities in Texas are hiring for Help Desk Associate jobs?

Cities in Texas with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $41,596 per year, or $20 per hour.

$17.75 - $24.25/hr

Other

Posted 6 days ago


Job description

We are seeking a skilled Help Desk Associate (Customer Service Level 1 Technician) to join our client's team. You will provide technical support and assistance to our internal users. This is a crucial role in ensuring the smooth operation of their IT systems and providing excellent customer service. Send resume's to eheatter@mastaffing.com