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Help Desk Associate Jobs in Texas (NOW HIRING)

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for ... Associate's degree in Computer Science or related field * A+ or Microsoft Desktop Support ...

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Associate or Bachelor's Degree in Computer Science, Information Systems or related field preferred.

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... • Associate or Bachelor's Degree in Computer Science, Information Systems or related field ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... Preferred : • Associate's Degree or equivalent amount of credits (60 credits or more) in Computer ...

Help Desk Tier I

Austin, TX · On-site

$22 - $26/hr

Associate degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience. * At least 1 year of experience in help desk, desktop support, or technical ...

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

Associate's degree or coursework in Information Technology or a related field preferred. Experience: * 0-2 year of experience in a help desk, technical support, or customer service role (internships ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred * 1+ years of experience in a help desk, service desk, desktop support, or technical support ...

New

Help Desk Technician

San Antonio, TX

$20.75 - $28/hr

Associate's degree or coursework in Information Technology or a related field preferred. Experience: * 0-2 year of experience in a help desk, technical support, or customer service role (internships ...

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

Associate's degree or coursework in Information Technology or a related field preferred. Experience: * 0-2 year of experience in a help desk, technical support, or customer service role (internships ...

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

Summary Balfour Beatty is seeking a Help Desk Analyst to join our information technology team in ... Associate degree in Information Technology, Computer Science, or related field preferred. Relevant ...

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Apple Certified Associate - Mac Integration Basics Education * Bachelor's degree in information ...

Sr. Help Desk Technician

Plano, TX · On-site

$32 - $34/hr

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Apple Certified Associate - Mac Integration Basics Education * Bachelor's degree in information ...

Help Desk Support Technician

Houston, TX

$19 - $25.75/hr

The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...

Sr. Help Desk Technician

Plano, TX · On-site

$32 - $34/hr

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Apple Certified Associate - Mac Integration Basics Education * Bachelor's degree in information ...

Front Desk Associate

Harlingen, TX · On-site

$13.50 - $17.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

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Help Desk Associate information

See Texas salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk associate in Texas is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Texas?

The most popular types of Help Desk jobs in Texas are:

What are popular job titles related to Help Desk Associate jobs in Texas?

For Help Desk Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Texas look for?

The top searched job categories for Help Desk Associate jobs in Texas are:

What cities in Texas are hiring for Help Desk Associate jobs?

Cities in Texas with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $41,596 per year, or $20 per hour.

Help Desk Analyst

Ubertal Inc

San Antonio, TX • On-site

$18.50 - $25.25/hr

Contractor

Re-posted 9 days ago


Job description

Job Title: Help Desk Support Analyst
Location: San Antonio, TX
Duration: 8-month contract
 

We are hiring for the role of Help Desk Support Analyst. Below are the key details:

Role Overview
Provide first-level technical support to users, resolving hardware, software, and system issues while ensuring efficient documentation and escalation.

Key Responsibilities
• Provide first-level support for hardware, software, and system issues
• Diagnose and resolve user-reported technical problems
• Document incidents and resolutions in a ticketing system
• Configure, troubleshoot, and deploy laptops and related equipment
• Perform remote support and software installations
• Coordinate repairs with external vendors
• Support Microsoft Office, Windows OS, email, and helpdesk tools
• Assist with basic networking and connectivity issues

Required Skills & Experience
• 2+ years of help desk or technical support experience
• Strong knowledge of Windows operating systems
• Experience with Microsoft Office Suite and common business applications
• Familiarity with networking and database concepts
• Strong troubleshooting and customer support skills

Preferred Skills
• Associate’s degree in Computer Science or related field
• A+ or Microsoft Desktop Support certification

Education
• High School Diploma or GED required