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Help Desk Apprentice Jobs in Texas (NOW HIRING)

Eastman

Learning Services Assistant

Longview, TX

$16.75 - $21/hr

... Apprentice Craft Training (NACT) systems * Record training completions and accurately update testing information in MyLearningLab MyLearningLab * Serve as TXO MyLearningLab Site Support and Help Desk ...

New

U.S. Navy

Information Systems Technician

Bellaire, TX · On-site

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

Information Systems Technician

Azle, TX · On-site

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Professional

Grapeland, TX · On-site

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Professional

Bartlett, TX · On-site

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Professional

Elkhart, TX · On-site

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

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All JobsHelp Desk Apprentice JobsHelp Desk Apprentice Jobs in Texas

Help Desk Apprentice information

See Texas salary details

$10

$19

$26

How much do help desk apprentice jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for help desk apprentice in Texas is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Apprentice vs Help Desk Technician?

AspectHelp Desk ApprenticeHelp Desk Technician
Required CredentialsBasic IT certifications or on-the-job trainingCompTIA A+, relevant certifications often preferred
Work EnvironmentEntry-level, training-focused, often in support centers or IT departmentsMore experienced, handling complex user issues in similar environments
Employer & Industry UsageInternships, apprenticeships, entry-level roles in IT supportFull-time support roles across various industries

The main difference is that a Help Desk Apprentice is an entry-level position focused on learning and gaining experience, often requiring basic certifications. A Help Desk Technician is a more experienced role that handles complex technical issues, usually requiring relevant certifications and prior experience. Both roles are vital in IT support, but the apprentice position serves as a stepping stone to becoming a technician.

Is getting a helpdesk job hard?

Getting a help desk apprentice position can be competitive but generally requires basic technical knowledge, good communication skills, and a willingness to learn. Entry-level roles often focus on customer service and troubleshooting, with some employers providing on-the-job training or certifications like CompTIA A+. Success depends on your ability to demonstrate problem-solving skills and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Help Desk Apprentice, and why are they important?

A Help Desk Apprentice needs foundational knowledge of computer hardware, operating systems, and basic networking, often gained through coursework or entry-level IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication, problem-solving abilities, and patience help apprentices effectively assist users and learn quickly on the job. These skills and qualities are vital for delivering prompt technical support and building the experience necessary for a successful IT career.

What is the highest paid apprenticeship job?

Help Desk Apprentice roles typically have lower pay compared to specialized technical apprenticeships such as cybersecurity, software development, or network engineering, which can offer higher wages due to advanced skills and certifications. The highest paid apprenticeships often involve fields like IT, engineering, or healthcare, where apprentices can earn competitive wages while gaining valuable skills.

What are some common challenges faced by Help Desk Apprentices, and how can they be addressed?

Help Desk Apprentices often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it's helpful to develop strong organizational skills, proactively seek guidance from senior team members, and invest time in continuous learning. Building rapport with end-users and practicing clear communication also helps in resolving issues more efficiently and improving the overall support experience.

What are Help Desk Apprentices?

Help Desk Apprentices are entry-level IT professionals who assist users with technical issues related to computer systems, software, and hardware. They typically work under the supervision of experienced help desk staff while learning about troubleshooting, customer service, and IT operations. The role is designed to provide hands-on experience and foundational knowledge, preparing apprentices for more advanced positions in information technology. Help Desk Apprentices often interact with end users via phone, email, or chat to resolve common technical problems. This position is ideal for individuals starting their careers in IT who are eager to learn and develop practical skills.

Is 25 too late to start an apprenticeship?

Starting a Help Desk Apprentice position at age 25 is not too late, as apprenticeships often welcome individuals of various ages seeking to develop IT and customer service skills. Many programs value diverse experiences and prioritize skills, certifications, and motivation over age, making it a viable option for mature job seekers.

Is 27 too old for an apprenticeship?

Help Desk Apprenticeships are open to individuals of various ages, and 27 is not considered too old to start. Many employers value diverse experiences and skills, and apprenticeships often focus on training and development regardless of age.
What are the most commonly searched types of Help Desk jobs in Texas? The most popular types of Help Desk jobs in Texas are:
What cities in Texas are hiring for Help Desk Apprentice jobs? Cities in Texas with the most Help Desk Apprentice job openings:
Help Desk Apprentice jobs near you
Infographic showing various Help Desk Apprentice job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,936 per year, or $19.2 per hour.
Plumber Apprentice

Plumber Apprentice

Burnside Air Conditioning, Heating & Indoor Air Quality

Mckinney, TX

$35K - $41K/yr

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

Are you looking for an opportunity where you can learn valuable skills, work alongside experienced professionals, and see the results of your hard work every day? Do you enjoy staying active, solving problems, and building something meaningful instead of sitting behind a desk?

Burnside Air Conditioning, Heating & Plumbing is seeking a motivated Plumber Apprentice to join our full-time team in McKinney, Texas. If you're ready to learn a respected trade, grow your skillset, and build a rewarding future with a company that believes in investing in its people, we want to hear from you-apply today!


We understand that great employees are the heart of a great company, which is why we provide the support, training, and opportunities you need to succeed. This full-time opportunity offers $35,360.00-$41,600.00 per year, along with a competitive benefits package that includes health insurance, paid time off (PTO), a 401(k) with company match, company-provided uniforms, and genuine opportunities for career growth and advancement. You'll join a supportive team environment where your contributions are appreciated, your development is encouraged, and your future matters. If you're ready to invest in a company that's ready to invest in you, we'd love to receive your application.


WHAT WE'RE ALL ABOUT

Burnside Air Conditioning, Heating & Indoor Air Quality delivers solutions to any residential or commercial HVAC issue. We are involved in all aspects of heating, cooling, and indoor comfort - and have been doing so since 1958. To provide this high level of service, we rely on our outstanding team. They play a vital role in gaining repeat customers and building a great reputation. We reward their hard work with competitive compensation, excellent benefits, and a positive work environment. We also look for and hire Veterans! Join our supportive team and learn about our efficient, fun-loving, and growth-minded culture!


WHAT WE'RE LOOKING FOR IN A PLUMBER APPRENTICE

  • Ability to work in both hot and cold weather conditions
  • Ability to perform physically active work
  • Strong willingness to learn and follow directions
  • Reliable attendance and strong work ethic

Preferred:

  • Previous plumbing experience

DAY-TO-DAY AS OUR PLUMBER APPRENTICE

As our Plumber Apprentice, you'll work side-by-side with an experienced Master Plumber, helping complete a variety of residential and commercial plumbing projects. Your day may begin by gathering tools and materials before assisting with the assembly and installation of plumbing fixtures. Throughout the day, you'll help cut, bend, and thread pipes, maintain tools and inventory, and learn how to identify and troubleshoot plumbing issues. As you gain experience, you'll play an increasingly important role in diagnostics and repair efforts while developing the skills and confidence needed to advance within the trade. Every day presents a new opportunity to learn, contribute, and build expertise in a career that's always in demand.


WORK SCHEDULE

  • Full-Time Position
  • Monday through Friday
  • 8:00 AM – 5:00 PM
  • Participation in an on-call rotation as needed

ADVANCE YOUR PLUMBING CAREER TODAY!

If you're ready to develop valuable trade skills, work alongside experienced professionals, and build a future with an established company that supports your growth, this is the opportunity you've been looking for.

Apply today to join Burnside Air Conditioning, Heating & Plumbing! Our initial application process is quick, easy, and completely mobile-friendly.


Must have the ability to pass a background check and drug screening test.

Apply