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Intern Help Desk Jobs in Texas (NOW HIRING)

OPmobility

IT INTERN 2ND SHIFT

Austin, TX · On-site

$14.75 - $19.75/hr

Seeking long-term intern (minimum 1 year) About the Role We're looking for a highly motivated ... Help desk support environments * Strong communication skills and customer-oriented mindset

OPmobility

IT INTERN 2ND SHIFT

Austin, TX

$14.75 - $19.75/hr

Seeking long-term intern (minimum 1 year) About the Role We're looking for a highly motivated ... Help desk support environments * Strong communication skills and customer-oriented mindset

OP Mobility

IT INTERN 2ND SHIFT

Austin, TX · On-site

$14.75 - $19.75/hr

Seeking long-term intern (minimum 1 year) About the Role We're looking for a highly motivated ... Windows 10 & 11 Network printers Basic networking concepts Help desk support environments Strong ...

CEC COMPANIES

IT - Intern (34048)

Irving, TX · On-site

$14.50 - $19.25/hr

Associate's degree in Computer Science, Engineering, or related field preferred. * 1-3 years of experience performing level one help desk support working as part of a corporate help desk/IT team.

CEC COMPANIES

IT - Intern (34048)

Irving, TX · On-site

$14.50 - $19.25/hr

Associate's degree in Computer Science, Engineering, or related field preferred. * 1-3 years of experience performing level one help desk support working as part of a corporate help desk/IT team.

Comfortsystemsusa

Operational Finance Intern

Houston, TX

$17 - $22.25/hr

Help review, analyze, and reconcile general ledger accounts * Assist in month-end closing ... Position is at least 80% to 95% at a desk working with computer. Ability to exert up to 10 pounds ...

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All JobsIntern Help Desk JobsIntern Help Desk Jobs in Texas

Intern Help Desk information

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How much do intern help desk jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for intern help desk in Texas is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.93 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What are the most commonly searched types of Help Desk jobs in Texas? The most popular types of Help Desk jobs in Texas are:
What cities in Texas are hiring for Intern Help Desk jobs? Cities in Texas with the most Intern Help Desk job openings:
Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,786 per year, or $16.2 per hour.

Intern- Information Technology (OIT- Help Desk)

Texas A&M International University

Laredo, TX

$10.50/hr

Part-time

Re-posted 6 days ago

Texas A&M International University rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

383rd of 614 rated colleges and universities

Job description

Job Title

Intern- Information Technology (OIT- Help Desk)

Agency

Texas A&M International University

Department

Office Of Information Technology

Proposed Minimum Salary

Commensurate

Job Location

Laredo, Texas

Job Type

Student Worker

Job Description

Job Summary

The OIT Intern will assist the Help Desk staff with the daily functions of the OIT Helpdesk.

Essential Duties and Responsibilities

  • Assist users with account, computer, and telephone related issues via email, telephone, chat/remote desktop, office, and in person.

  • Troubleshoot PCs, Apple systems, and various software applications.

  • Verify that all KIOSKs and Digital Signage work properly weekly.

  • Maintain required documentation in the Ticketing Management System.

  • Decommission nonfunctional computers and equipment to surplus.

  • Work on special projects consisting of, but not limited to, physically mounting network and network-related equipment and preparing computers with an updated software image.

  • Maintain inventory of network hardware and communication connections.

  • Route calls to appropriate personnel.

  • Use sound, independent judgment when performing duties.

  • Perform other related duties as assigned.

Minimum Requirements

  • TAMIU student majoring in Information Systems, Computer Science, Business, or a related field.

  • Enrolled at least half-time, 6 credit hours per semester for undergraduate and 3 credit hours per semester for graduates.

  • Maintain a TAMIU overall GPA of 2.0 for undergraduate students and 3.0 for graduate students.

  • Must meet all other requirements as stated in TAMIU's Satisfactory Academic Progress Policy (SAPP).

Knowledge, Skills, and Abilities

  • Strong computer Knowledge, including Outlook, Word, and Excel. Must possess excellent customer service and teamwork skills.

  • Ability to communicate effectively, orally and in writing.

  • Ability to interact effectively and professionally with the general public.

  • Ability to plan, organize, and prioritize work and attend to detail. Ability to manage multiple tasks, projects, and assignments and meet deadlines.

  • Ability to resolve problems by analyzing, recommending, and implementing changes.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

  • Position requires on campus, face-to-face interactions.

  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.

  • Work schedules are created by the department based on departmental needs but ensure it does not conflict with class schedule.

  • Promptly complete all required trainings.

  • Submit time sheet biweekly.

Pay of Rate: $10.50/hour for up to 19 hours

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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