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Intern Help Desk Jobs (NOW HIRING)

Watchfire Signs LLC

Intern Help Desk Technician

Danville, IL · On-site

$19.25 - $26/hr

This position is based onsite at our Danville, IL facility, where our help desk team is at the core of this promise. These technologically savvy call center techs are key team members ...

Watchfire

Intern Help Desk Technician

Danville, IL · On-site

$19.25 - $26/hr

This position is based onsite at our Danville, IL facility, where our help desk team is at the core of this promise. These technologically savvy call center techs are key team members who provide our ...

E-Space

Help Desk Technician Intern

Arlington, TX · On-site

$13.50 - $18/hr

Role Overview: We're looking for an Help Desk Technician Intern to support our internal IT operations and help ensure our teams have the tools and systems they need to work efficiently and securely.

E-Space

Help Desk Technician Intern

Arlington, TX · On-site

$13.50 - $18/hr

Role Overview: We're looking for an Help Desk Technician Intern to support our internal IT operations and help ensure our teams have the tools and systems they need to work efficiently and securely.

E-Space

Help Desk Technician Intern

Arlington, TX

$13.50 - $18/hr

Role Overview: We're looking for an Help Desk Technician Intern to support our internal IT operations and help ensure our teams have the tools and systems they need to work efficiently and securely.

E-Space

Help Desk Technician Intern

Arlington, TX · On-site

$13.50 - $18/hr

Role Overview: We're looking for an Help Desk Technician Intern to support our internal IT operations and help ensure our teams have the tools and systems they need to work efficiently and securely.

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

What You'll Learn As an IT Help Desk Intern, you'll gain exposure to: * How IT supports a multi-location dealership environment * Real-world troubleshooting (hardware, software, and user issues)

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

What You'll Learn As an IT Help Desk Intern, you'll gain exposure to: * How IT supports a multi-location dealership environment * Real-world troubleshooting (hardware, software, and user issues)

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Interplanetary Help Desk

Intern

Austin, TX · On-site

Intern at Interplanetary Help Desk Austin, TX | Fall 2026 Internships Interplanetary Help Desk is a tiny-but-mighty Austin-based 501(c)(3) that produces fundraiser concerts for local nonprofit ...

New

AlixPartners

IT Help Desk Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

The IT Intern is a part-time role located in Chicago, IL, reporting to the Service Desk Lead. This paid internship role is approximately 20 - 24 hours per week, with flexibility to accommodate ...

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Intern Help Desk information

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How much do intern help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intern help desk in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What cities are hiring for Intern Help Desk jobs?

Cities with the most Intern Help Desk job openings:

What are the most commonly searched types of Help Desk jobs?

The most popular types of Help Desk jobs are:

What states have the most Intern Help Desk jobs?

States with the most job openings for Intern Help Desk jobs include:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Intern Help Desk

PRIMEWAY FEDERAL CREDIT UNION

Houston, TX

Part-time, Internship

Posted 2 days ago

New

Job description

IT Intern Help Desk Department: Information Technology Reports To VP of IT
Employment Status: Part-Time Classification: Non-Exempt

Position Summary:

The Help Desk's role is to provide technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queriesand addressing system and user issues in a timely and professional manner. Helpdesk support works with the IT team, often interacting with systems and users across the company. The Help Desk person will be able to troubleshoot customer issues and resolve tickets opened bycustomers.

Responsibilities:

  • Responsible for the first line of technical support for all credit union-supported hardware and software
  • Ensures printers, workstations, and desktop software are maintained and upgraded with the latest patches while performing system troubleshooting
  • Responsible for onboarding new users to Active Directory, emails in Office 365, and creating login in different applications
  • Responsible for deactivating users who have been terminated from the network and different applications
  • Ensures printers, workstations, and desktop software are maintained and upgraded with the latest patches while performing system troubleshooting
  • Ensure all calls are logged and detailed in the incident Management ticketing system
  • Monitor Service Desk incident queue, providing the appropriate categorization and responding within SLA
  • Assist Virtual desktop Admin and Server admin with their projects
  • Direct unresolved issues to next-level support
  • Create and improve procedures by writing and maintaining documentation.
  • Understand and comply with security support policies and procedures
  • Willing to learn new technologies.
  • Be available for Saturday Rotational On-call
  • Position hours are from 9-2

Knowledge and Skills

  • Proficient knowledge of Microsoft Windows 10
  • Must have a basic knowledge of Office 365
  • Experience with Microsoft Office
  • Must have basic knowledge of Active Directory
  • Possesses problem-solving capabilities
  • Knowledge of the principles, methods, and techniques used in PC support
  • Must be a team player as well as taking work individually
  • Must have good Phone and customer service skills

Abilities

  • Ability to communicate orally and written in a professional manner
  • Able to document project and other processes
  • Ability to apply technical standards, principles, theories and techniques
  • Handles highly confidential information/material
  • Able to organize, coordinate, and direct projects.
  • Must be able to work independently and as a team member.
  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve basic technical issues

Education and Experience

  • High school education
  • Participating in Houston Community College Co-op Program

ADA Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting up to 5 lbs. Must be capable of climbing/descending stairs in emergencies. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on a computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.

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