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Contract Help Desk Jobs (NOW HIRING)

Help Desk Analyst - Contract

Philadelphia, PA ยท On-site

$20.75 - $28.25/hr

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application

HELP DESK

Washington, DC

$23.25 - $31.75/hr

Washington, DC (locals only) Duration: 12 months contract position Client : Direct Client The ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... These contracts are designed to provide DOJ offices, boards, divisions, and other federal agencies ...

Help Desk Analyst

Scottsdale, AZ ยท On-site

$20 - $23/hr

Our large, FINTECH client is currently seeking a Help Desk Analyst (Contract/5 days/week) in Malvern, PA for a 3 Month Contract to support onboarding . Heavy focus on customer service skills.

Help Desk ManagerThis position is part of a proposal submission and is contingent upon contract award.Location: Arlington, VA (Hybrid)Clearance: DHS SuitabilityDescription:Oversee help desk ...

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... These contracts are designed to provide DOJ offices, boards, divisions, and other federal agencies ...

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Help Desk Support

Denver, CO ยท On-site

$21 - $28.75/hr

Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This ...

Help Desk Analyst

Malvern, PA ยท On-site

$20 - $27.50/hr

Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) Malvern, PA (onsite) **local candidates only** Responsibilities: * Help Desk Support, provides support to ...

Help Desk Analyst

Syracuse, NY ยท On-site

$20.25 - $27.75/hr

Employment Type: 12-month contract (With high possibility for contract extension or conversion to ... Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation ...

Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None ... contract * IAT II 8570/8140 Baseline Certification Security+ or equivalent * Computing Env:

Help Desk Analyst

Syracuse, NY ยท On-site

$20.25 - $27.75/hr

Employment Type: 12-month contract (With high possibility for contract extension or conversion to ... Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation ...

Help Desk Analyst

San Antonio, TX ยท On-site

$18.50 - $25.25/hr

San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level technical support to users, resolving ...

Help Desk Technician

Oklahoma City, OK ยท On-site

$19.12 - $25.88/hr

No Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with ... Performs maintenance actions including inspections, service contracts, and upgrades * Monitors VTC ...

No Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with ... Performs maintenance actions including inspections, service contracts, and upgrades * Monitors VTC ...

**CONTINGENT UPON CONTRACT AWARD**Overview: Job Title: Senior Help Desk Manager Security Clearance: Secret Location : Fort Shafter Flats, HI (Due to the nature of the work and contract requirements, U.

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Contract Help Desk information

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How much do contract help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for contract help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Are contract help desk jobs still in demand?

Contract help desk jobs remain in demand due to ongoing needs for IT support across various industries. These roles often require technical skills, customer service abilities, and familiarity with help desk software, making them a consistent option for IT professionals seeking temporary or flexible work. Demand can vary based on industry trends and technological advancements, but overall, these positions continue to be available.

Is a contract help desk a stressful job?

A contract help desk role can be stressful due to high call volumes, troubleshooting technical issues, and meeting response time expectations. Success often depends on strong communication skills, technical knowledge, and the ability to manage multiple tasks efficiently.
More about Contract Help Desk jobs
What cities are hiring for Contract Help Desk jobs? Cities with the most Contract Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Contract Help Desk jobs? States with the most job openings for Contract Help Desk jobs include:
Infographic showing various Contract Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Analyst - Contract

MJDP Resources

Philadelphia, PA โ€ข On-site

$20.75 - $28.25/hr

Full-time

Posted 29 days ago


Job description

Help Desk Analyst
Minimum skills and experience:
* Minimum 2 years of experience working in a single point of contact
help desk
* Experience using Jira Service Management Helpdesk application
* Experience using GroupLink's eHelpdesk platform
* Experience using Genesys Cloud contact center and customer
experience platform
* Strong customer service skills; telephone etiquette
* Great team-oriented interpersonal skill
* Great organizational skills
* Excellent analytical and problem-solving skills
* Strong oral and written communications skills (technical and
non-technical)
* Robust understanding of the ACD system and trouble ticket process