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Contract Help Desk Jobs (NOW HIRING)

Iron Bow Technologies

Help Desk Manager

Herndon, VA · On-site

Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting. The Help Desk Manager will engage with ...

ITC Federal, Inc

Help Desk Supervisor

Fairfax, VA · On-site

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... These contracts are designed to provide DOJ offices, boards, divisions, and other federal agencies ...

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

Washington, DC (locals only) Duration: 12 months contract position Client : Direct Client The ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

Judge Group, Inc.

Help Desk Analyst

Malvern, PA · On-site

$20 - $23/hr

Our large, FINTECH client is currently seeking a Help Desk Analyst (Contract/5 days/week) in Malvern, PA for a 3 Month Contract to support onboarding . Heavy focus on customer service skills.

ITC Federal, Inc.

Help Desk Supervisor

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... These contracts are designed to provide DOJ offices, boards, divisions, and other federal agencies ...

SiloSmashers

Help Desk Manager

Arlington, VA · Hybrid

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Digital Consultants LLC

Help Desk SME

Dugway, UT · On-site

Digital Consultants seeks a Help Desk Supervisor to support the United States Army West Desert Test Center (WDTC) Data Science Division (DSD) Information Technology Support Services (ITSS) contract ...

Digital Consultants, LLC

Help Desk SME

Dugway, UT · On-site

Digital Consultants seeks a Help Desk Supervisor to support the United States Army West Desert Test Center (WDTC) Data Science Division (DSD) Information Technology Support Services (ITSS) contract ...

Digital Consultants, LLC

Help Desk SME

Dugway, UT · On-site

Digital Consultants seeks a Help Desk Supervisor to support the United States Army West Desert Test Center (WDTC) Data Science Division (DSD) Information Technology Support Services (ITSS) contract ...

Progressive Global Energy

Help Desk Analyst

Syracuse, NY · On-site

$20.25 - $27.75/hr

Employment Type: 12-month contract (With high possibility for contract extension or conversion to ... Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation ...

GDIT

Help Desk Manager

Fort Liberty, NC

Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None ... contract * IAT II 8570/8140 Baseline Certification Security+ or equivalent * Computing Env:

Progressive Global Energy

Help Desk Analyst

Syracuse, NY · On-site

$20.25 - $27.75/hr

Employment Type: 12-month contract (With high possibility for contract extension or conversion to ... Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level technical support to users, resolving ...

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All JobsContract Help Desk Jobs

Contract Help Desk information

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$12

$23

$33

How much do contract help desk jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for contract help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
More about Contract Help Desk jobs
What cities are hiring for Contract Help Desk jobs? Cities with the most Contract Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Contract Help Desk jobs? States with the most job openings for Contract Help Desk jobs include:
Contract Help Desk jobs near you
Infographic showing various Contract Help Desk job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, 76% Part Time, and 11% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Analyst - NEW

Help Desk Analyst - NEW

Sunrise Systems, Inc.

Trenton, NJ • On-site

$20/hr

Other

Medical, Dental, Vision

Posted 27 days ago

Job description

Job Title: Help Desk Analyst - NEW Job ID: 26-02623 Location: Trenton, NJ Duration: 06 month of contract
Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.
Selected applicants will be required to work remotely. Candidate will need to work Onsite for the first few weeks for training. Hours are Monday- Friday- 2:00 pm to 10:00 pm REMOTE or Wednesday - Sunday 2:00 pm to 10:00 pm REMOTE
Note: 35 hour workweek.
Excellent Communication is Needed.
All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study - preferred
Training on the Client procedures and system will be provided.
SUMMARY:
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired:
  • Microsoft Windows 10
  • Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on Client mainframe systems will be provided.
  • Experience using Microsoft Excel, Word and Visio
  • Must have good clear communication skills

Responsibilities:
  • Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
  • Maintain a working knowledge of Help Desk and IT Operations procedures.
  • Log all incoming problems and requests and actions taken to resolve them.
  • Provide first response help desk support to all customers and users.
  • Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
  • Provide support for Client business applications.
  • Provide follow-up status to end-users in accordance with specified support policies and procedures.
  • Ensure closed problems are adequately documented.

Skill Matrix:
SkillRequired / DesiredAmountof ExperienceData entryRequired3YearsExperience using email (Outlook)Required2YearsExperience working in a position requiring calm demeanor when dealing with upset usersRequired2YearsExperience with MS ExcelHighly desired1YearsExperience with MS WordHighly desired1YearsExperience with MS VisioHighly desired1Years

Compensation:
The hourly rate for this position is $20.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

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