Help Desk Analyst 2
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk Analyst 2 (689398) Location ... Decatur, GA 30033 Onsite Duration: Long-Term Contract The IT Infrastructure Team is seeking an ...
Help Desk Analyst 2
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk Analyst 2 (689398) Location ... Decatur, GA 30033 Onsite Duration: Long-Term Contract The IT Infrastructure Team is seeking an ...
Help Desk/Desktop Support Analyst
Augusta, GA · On-site
$19 - $22/hr
We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical ... This Long-term Contract position is ideal for someone who has a solid IT foundation and wants to ...
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Help Desk/Desktop Support Analyst
Augusta, GA · On-site
$19 - $22/hr
We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical ... This Long-term Contract position is ideal for someone who has a solid IT foundation and wants to ...
IT Help Desk Analyst
Conyers, GA · On-site
Contract Work Mode: Onsite Duration: Approximately 10 Months (August 31, 2026 - June 30, 2027) Interview Type: In-Person Role Overview The IT Help Desk Analyst delivers technical and customer support ...
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IT Help Desk Analyst
Conyers, GA · On-site
Contract Work Mode: Onsite Duration: Approximately 10 Months (August 31, 2026 - June 30, 2027) Interview Type: In-Person Role Overview The IT Help Desk Analyst delivers technical and customer support ...
Help Desk Analyst 2 - Atlanta, GA
Atlanta, GA · On-site +1
$19.75 - $27/hr
Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in ...
Help Desk Analyst 2 - Atlanta, GA
Atlanta, GA · On-site +1
$19.75 - $27/hr
Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in ...
Helpdesk Technician
Conyers, GA · On-site
Level 1 Help Desk Analyst Location: Conyers, GA Engagement Type: Contract Work Mode: Onsite Duration: 11/24/2025 - 06/30/2026 (7 months) Interview Type: In Person Only Role Overview: The Level 1 Help ...
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Helpdesk Technician
Conyers, GA · On-site
Level 1 Help Desk Analyst Location: Conyers, GA Engagement Type: Contract Work Mode: Onsite Duration: 11/24/2025 - 06/30/2026 (7 months) Interview Type: In Person Only Role Overview: The Level 1 Help ...
IT Helpdesk Specialist- DC
Villa Rica, GA · On-site
ON-SITE IN WISCONSIN POSITION CONTINGENT UPON CONTRACT AWARD SUMMARY: Provides support to end users ... help desk type items. · 24x7 support, flexibility for night and weekend work as well as travel to ...
IT Helpdesk Specialist- DC
Villa Rica, GA · On-site
ON-SITE IN WISCONSIN POSITION CONTINGENT UPON CONTRACT AWARD SUMMARY: Provides support to end users ... help desk type items. · 24x7 support, flexibility for night and weekend work as well as travel to ...
IT Helpdesk Technician
Alpharetta, GA · On-site
Summary of Position The IT Help Desk Technician is responsible for establishing and maintaining ... Vendor contract negotiations * Equipment sourcing and purchasing * Design and assure proper ...
New
IT Helpdesk Technician
Alpharetta, GA · On-site
Summary of Position The IT Help Desk Technician is responsible for establishing and maintaining ... Vendor contract negotiations * Equipment sourcing and purchasing * Design and assure proper ...
New
IT Helpdesk Technician
Alpharetta, GA · On-site
Summary of Position The IT Help Desk Technician is responsible for establishing and maintaining ... Vendor contract negotiations * Equipment sourcing and purchasing * Design and assure proper ...
New
IT Helpdesk Technician
Alpharetta, GA · On-site
Summary of Position The IT Help Desk Technician is responsible for establishing and maintaining ... Vendor contract negotiations * Equipment sourcing and purchasing * Design and assure proper ...
New
IT Service Desk Technician
Atlanta, GA · On-site
Contract Work Mode: Hybrid Duration: ~10 Months (08/24/2026 - 06/30/2027) Interview Type: Webcam or ... High School Diploma or GED with at least 2 years of technical support experience in a Help Desk or ...
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IT Service Desk Technician
Atlanta, GA · On-site
Contract Work Mode: Hybrid Duration: ~10 Months (08/24/2026 - 06/30/2027) Interview Type: Webcam or ... High School Diploma or GED with at least 2 years of technical support experience in a Help Desk or ...
Service Desk Agent
$16.25 - $21/hr
Service Desk Agent Location: Sandy Spring, GA (Atlanta) and Chanhassen, MN Type ... Contract with Hexaware F2F interview is Mandate. Receive, Triage, Resolve, and Assign and track all ...
Service Desk Agent
$16.25 - $21/hr
Service Desk Agent Location: Sandy Spring, GA (Atlanta) and Chanhassen, MN Type ... Contract with Hexaware F2F interview is Mandate. Receive, Triage, Resolve, and Assign and track all ...
You will also generate and drive solutions that help our Deal Desk and deal processes scale to ... Collaborate with Finance, Legal and Operations departments to optimize contract terms and close ...
You will also generate and drive solutions that help our Deal Desk and deal processes scale to ... Collaborate with Finance, Legal and Operations departments to optimize contract terms and close ...
Service Desk Analyst/ Atlanta, GA (Onsite), , 3+ Months Contract
Atlanta, GA · On-site
$19.75 - $27/hr
Suncap Technology is seeking a Service Desk Analyst to join their team in Atlanta, GA. The role involves providing support to clients by monitoring calls, logging incidents, and resolving issues ...
Service Desk Analyst/ Atlanta, GA (Onsite), , 3+ Months Contract
Atlanta, GA · On-site
$19.75 - $27/hr
Suncap Technology is seeking a Service Desk Analyst to join their team in Atlanta, GA. The role involves providing support to clients by monitoring calls, logging incidents, and resolving issues ...
IT Service Desk Agent - Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $24/hr
Alpharetta, GA 30005 Job Duration: 10 months of contract Kindly help me out with your most updated resume Executive Summary: * The IT Service Desk Agent is the first point of contact for end users ...
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IT Service Desk Agent - Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $24/hr
Alpharetta, GA 30005 Job Duration: 10 months of contract Kindly help me out with your most updated resume Executive Summary: * The IT Service Desk Agent is the first point of contact for end users ...
Be Seen First
IT Service Desk Agent
Alpharetta, GA · On-site
$25/hr
Contract * Onsite Required * High school diploma or GED required. * Preferred: 2-5 years of ... Desk Agent is the first point of contact for end users seeking IT support through phone and live ...
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Be Seen First
IT Service Desk Agent
Alpharetta, GA · On-site
$25/hr
Contract * Onsite Required * High school diploma or GED required. * Preferred: 2-5 years of ... Desk Agent is the first point of contact for end users seeking IT support through phone and live ...
... contract. What you'll be doing: * Providing exceptional service to customers * Responding to ... Manage tickets using the help desk ticket queue * Tracking and updating escalation tickets
... contract. What you'll be doing: * Providing exceptional service to customers * Responding to ... Manage tickets using the help desk ticket queue * Tracking and updating escalation tickets
Field Tech (Desk Side) Support Analyst / Atlanta, GA (Onsite ),8 Months Contract
Atlanta, GA · On-site
$19.75 - $27/hr
Suncap Technology is seeking multiple Field Tech Support Analysts to provide desk side support for the Atlanta Public School System. The role involves maintaining customer service, troubleshooting ...
Field Tech (Desk Side) Support Analyst / Atlanta, GA (Onsite ),8 Months Contract
Atlanta, GA · On-site
$19.75 - $27/hr
Suncap Technology is seeking multiple Field Tech Support Analysts to provide desk side support for the Atlanta Public School System. The role involves maintaining customer service, troubleshooting ...
Own the commercial side of the service business, including pricing and terms for service contracts and renewals. Service and Ticket Operations * Build and run a full Help Desk function covering all ...
Quick apply
Own the commercial side of the service business, including pricing and terms for service contracts and renewals. Service and Ticket Operations * Build and run a full Help Desk function covering all ...
System Administrator
Augusta, GA · On-site
Job Brief Help desk, information technology The RealmOne TRIBE is looking for you! RealmOne was ... This opportunity supports an Enterprise IT contract with a team of SIGDEV Analysts, Systems ...
System Administrator
Augusta, GA · On-site
Job Brief Help desk, information technology The RealmOne TRIBE is looking for you! RealmOne was ... This opportunity supports an Enterprise IT contract with a team of SIGDEV Analysts, Systems ...
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal ...
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal ...
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal ...
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal ...
Contract Help Desk information
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Help Desk Analyst 2
Atlanta, GA • On-site
R2 Technologies Corporation
$19.75 - $27/hr
Full-time
Re-posted 3 days ago
Job description
Overview:
Job Title: Help Desk Analyst 2 (689398)
Location: Decatur, GA 30033 Onsite
Duration: Long-Term Contract
The IT Infrastructure Team is seeking an experienced, self-motivated Helpdesk Analyst II with demonstrated competence and thought leadership capability to contribute toward the success of our business operations and improvement initiatives. The Helpdesk Representative II is responsible for effectively provisioning, configuring, installing, operating, documenting, maintaining, monitoring, and reporting of systems hardware, software, and related infrastructure performance.
Primary Responsibilities:
Under supervision, assists clients with Tier I issues and Tier II support for issues beyond their subject matter expertise. Work and communicate with state employees, internal and external customers to provide information and services targeted to meet client expectations. Analyze information to determine nature and extent of client requirements and concerns. May serve as liaison between clients and technical staff in implementation and development of business process automation. Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations. Responds to internal and external client concerns both remotely and to provide desk side support as well. Receives additional training as required, to gain full proficiency and experience in all areas. Provides information to answers to inquiries from external clients regarding all aspects of specific program area of unit.
• Provide on-line and desk side helpdesk services for all users, to identify and resolve IT operational issues.
• Provided documented service procedures for all resolutions.
• Provide end user support (including IT Incident, Problem, or Request Tickets) for all end user-based systems
• (e.g., business and/or custom applications, devices).
• Demonstrate experience designing, installing and supporting workstations, and agency IT systems
• environment containing a blend of Windows Servers 2008-2012, Windows 10 workstations, LAN, VPN, O365, Active Directory, VOIP, business and custom applications.
• Demonstrate experience installing and supporting one or more recent Microsoft enterprise level products (Exchange 2007 or newer, SQL 2005 or newer, MS Access, ODBC, MS Teams, SharePoint 2010 or newer, etc.).
• Perform printer installations and toner replacement activities.
• Proactively provide KPI reports, and documentation on systems / application operations using Microsoft Office (Word, Excel, or PowerPoint)
• This position may require after-hours work including weekends and Holidays
Minimum Qualifications:
• Bachelor's Degree from an accredited college/university in a computer related field - i.e. Computer Information Systems or Computer Science or 2 -3 years of experience handling clients, questions, complaints, and/or providing information.
• Demonstrate excellent interpersonal, oral, and written communication skills.
• Inventory Management experience is desired
• Demonstrated experience working in ITIL Service Management organization is a plus.
Additional Skills:
This position requires a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment
• Technically competent with knowledge of systems management, development and implementation methods and infrastructure.
• Demonstrated experience working in ITIL Service Management organization and Cherwell experience is a plus.
• Security + Certification
• CCNA (Cisco Certified Network Associate).
• Excellent problem-solving skills required.
Skills:
helpdesk,LAN,VPN
Job Title: Help Desk Analyst 2 (689398)
Location: Decatur, GA 30033 Onsite
Duration: Long-Term Contract
The IT Infrastructure Team is seeking an experienced, self-motivated Helpdesk Analyst II with demonstrated competence and thought leadership capability to contribute toward the success of our business operations and improvement initiatives. The Helpdesk Representative II is responsible for effectively provisioning, configuring, installing, operating, documenting, maintaining, monitoring, and reporting of systems hardware, software, and related infrastructure performance.
Primary Responsibilities:
Under supervision, assists clients with Tier I issues and Tier II support for issues beyond their subject matter expertise. Work and communicate with state employees, internal and external customers to provide information and services targeted to meet client expectations. Analyze information to determine nature and extent of client requirements and concerns. May serve as liaison between clients and technical staff in implementation and development of business process automation. Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations. Responds to internal and external client concerns both remotely and to provide desk side support as well. Receives additional training as required, to gain full proficiency and experience in all areas. Provides information to answers to inquiries from external clients regarding all aspects of specific program area of unit.
• Provide on-line and desk side helpdesk services for all users, to identify and resolve IT operational issues.
• Provided documented service procedures for all resolutions.
• Provide end user support (including IT Incident, Problem, or Request Tickets) for all end user-based systems
• (e.g., business and/or custom applications, devices).
• Demonstrate experience designing, installing and supporting workstations, and agency IT systems
• environment containing a blend of Windows Servers 2008-2012, Windows 10 workstations, LAN, VPN, O365, Active Directory, VOIP, business and custom applications.
• Demonstrate experience installing and supporting one or more recent Microsoft enterprise level products (Exchange 2007 or newer, SQL 2005 or newer, MS Access, ODBC, MS Teams, SharePoint 2010 or newer, etc.).
• Perform printer installations and toner replacement activities.
• Proactively provide KPI reports, and documentation on systems / application operations using Microsoft Office (Word, Excel, or PowerPoint)
• This position may require after-hours work including weekends and Holidays
Minimum Qualifications:
• Bachelor's Degree from an accredited college/university in a computer related field - i.e. Computer Information Systems or Computer Science or 2 -3 years of experience handling clients, questions, complaints, and/or providing information.
• Demonstrate excellent interpersonal, oral, and written communication skills.
• Inventory Management experience is desired
• Demonstrated experience working in ITIL Service Management organization is a plus.
Additional Skills:
This position requires a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment
• Technically competent with knowledge of systems management, development and implementation methods and infrastructure.
• Demonstrated experience working in ITIL Service Management organization and Cherwell experience is a plus.
• Security + Certification
• CCNA (Cisco Certified Network Associate).
• Excellent problem-solving skills required.
Skills:
helpdesk,LAN,VPN