MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... contract. Responsibilities include, but are not limited to: * Analytical Support: Provide ...
MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... contract. Responsibilities include, but are not limited to: * Analytical Support: Provide ...
MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... contract. Responsibilities include, but are not limited to: * Analytical Support: Provide ...
MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... contract. Responsibilities include, but are not limited to: * Analytical Support: Provide ...
Help Desk Specialist
$48K - $81K/yr
MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... contract. Responsibilities include, but are not limited to: * Analytical Support: Provide ...
Help Desk Specialist
$48K - $81K/yr
MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... contract. Responsibilities include, but are not limited to: * Analytical Support: Provide ...
Help Desk Support Analyst
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
Las Vegas, NV · On-site
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
Las Vegas, NV · On-site
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
Las Vegas, NV · On-site
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
Las Vegas, NV · On-site
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
Las Vegas, NV · On-site
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
Help Desk Support Analyst
Las Vegas, NV · On-site
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... loan contracts. As a Helpdesk Support Analyst, you will have the opportunity to work with ...
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket ... helping maintain strong operational performance in a 24x7 service desk environment. This role ...
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket ... helping maintain strong operational performance in a 24x7 service desk environment. This role ...
Sr. IT Service Desk Analyst
Las Vegas, NV · On-site
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket ... helping maintain strong operational performance in a 24x7 service desk environment. This role ...
Sr. IT Service Desk Analyst
Las Vegas, NV · On-site
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket ... helping maintain strong operational performance in a 24x7 service desk environment. This role ...
Analyzes help desk data, identifies trends and recommends communication/training interventions ... All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time ...
Analyzes help desk data, identifies trends and recommends communication/training interventions ... All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time ...
... related contract are upheld, such as maintaining service times and performing load balancing ... Analyze help desk data to identify trends and recommend targeted communication and training ...
... related contract are upheld, such as maintaining service times and performing load balancing ... Analyze help desk data to identify trends and recommend targeted communication and training ...
Lead Customer Service Rep
Carson City, NV · On-site
Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Supporting contract performance guarantees by performing other duties as deemed?necessary ...
Lead Customer Service Rep
Carson City, NV · On-site
Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Supporting contract performance guarantees by performing other duties as deemed?necessary ...
Front Desk - Dental - Temporary
Reno, NV · On-site
$18.50/hr
At My Kids Smile, we are dedicated to helping children overcome dental anxiety and making every ... The temporary nature of this position does not create a contract for a specific period, and either ...
Front Desk - Dental - Temporary
Reno, NV · On-site
$18.50/hr
At My Kids Smile, we are dedicated to helping children overcome dental anxiety and making every ... The temporary nature of this position does not create a contract for a specific period, and either ...
Front Desk - Dental - Temporary
Reno, NV · On-site
$18.50/hr
At My Kids Smile, we are dedicated to helping children overcome dental anxiety and making every ... The temporary nature of this position does not create a contract for a specific period, and either ...
Front Desk - Dental - Temporary
Reno, NV · On-site
$18.50/hr
At My Kids Smile, we are dedicated to helping children overcome dental anxiety and making every ... The temporary nature of this position does not create a contract for a specific period, and either ...
Advanced Software Engineer
Reno, NV · On-site
Preserve and grow your knowledge of help desk procedures, products and services. * Utilizes ... by law, regulation or contracts. In order to ensure L&W complies with its regulatory and ...
Advanced Software Engineer
Reno, NV · On-site
Preserve and grow your knowledge of help desk procedures, products and services. * Utilizes ... by law, regulation or contracts. In order to ensure L&W complies with its regulatory and ...
Network Administrator II
Henderson, NV · On-site
$44.52/hr
With limited supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program. DESCRIPTION OF RESPONSIBILITIES: * Supports the ...
New
Network Administrator II
Henderson, NV · On-site
$44.52/hr
With limited supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program. DESCRIPTION OF RESPONSIBILITIES: * Supports the ...
New
Network Administrator II with Security Clearance
Las Vegas, NV · On-site
$44.52/hr
With limited supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program. DESCRIPTION OF RESPONSIBILITIES: * Supports the ...
New
Network Administrator II with Security Clearance
Las Vegas, NV · On-site
$44.52/hr
With limited supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program. DESCRIPTION OF RESPONSIBILITIES: * Supports the ...
New
Preserve and grow your knowledge of help desk procedures, products and services. * Utilizes ... by law, regulation or contracts. In order to ensure L&W complies with its regulatory and ...
Preserve and grow your knowledge of help desk procedures, products and services. * Utilizes ... by law, regulation or contracts. In order to ensure L&W complies with its regulatory and ...
Network Administrator II
Las Vegas, NV · On-site
$44.52/hr
With limited supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program. DESCRIPTION OF RESPONSIBILITIES: * Supports the ...
New
Network Administrator II
Las Vegas, NV · On-site
$44.52/hr
With limited supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program. DESCRIPTION OF RESPONSIBILITIES: * Supports the ...
New
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ManTech rating
9.0
Based on 14 frontline employees who took The Breakroom Quiz
33rd of 242 rated software companies
Job description
MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force / Space team at Nellis AFB.
The Computer User Support Specialist’s primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.
Responsibilities include, but are not limited to:
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Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality.
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Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email.
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Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3).
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Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues.
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Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications.
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Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations.
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Hardware/Software Installation: Provide installation and testing of hardware and software.
Minimum Qualifications:
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High School Diploma
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2+ years direct/related experience
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Active / valid DoD 8140 IAT-II certification
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Demonstrated experience as a full-service IT support team member in a Windows AD environment.
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Experience working within an IT support team, contributing to and collaborating on daily support activities.
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Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations.
Clearance Requirements:
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Must have a current/active TS/SCI
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Willingness to submit to a polygraph
Physical Requirements:
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The person in this position must be able to remain in a stationary position 50% of the time.
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Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.”
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Must be able to regularly lift up to 50 lbs
About ManTech
Sourced by ZipRecruiter
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Herndon, VA, US
Year founded
1968