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Part Time Help Desk Jobs (NOW HIRING)

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Help Desk Technician

Denver, CO ยท On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Help Desk Technician

Denver, CO ยท On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Help Desk Technician

Denver, CO ยท On-site

$20.50 - $27.75/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Help Desk Technician

Denver, CO ยท On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Help Desk Technician

Huntsville, AL ยท On-site

$19.75 - $26.50/hr

We are looking for a part-time shift (Saturday and Sunday) IT Help Desk team member to provide technical support for clients. The candidate should have a mix of entry-level technical and customer ...

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Part Time Help Desk information

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$10

$20

$33

How much do part time help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

More about Part Time Help Desk jobs
What cities are hiring for Part Time Help Desk jobs? Cities with the most Part Time Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Part Time Help Desk jobs? States with the most job openings for Part Time Help Desk jobs include:
Part-Time Help Desk Technician

Part-Time Help Desk Technician

Koniag, Inc.

Arlington, VA โ€ข On-site

$28 - $32/hr

Part-time

Posted 10 days ago


Job description

Koniag Data Solutions, LLC a Koniag Government Services company, is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington, VA.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
  • Tier II technicians are the primary POC for incident and problem resolution and escalation.
  • Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
  • Ensure Information Assurance (IA) requirements are met for all devices.
  • Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems.
  • Knowledge of customer support concepts and methods installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems.
  • Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
  • Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise on new and emerging technologies.
  • Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.
  • Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ability to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
  • Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems.
  • Working knowledge of and experience working with Active Directory.
  • Working knowledge of and experience working with local and secure networks.
  • Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware.
  • Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services.
  • Working knowledge of and experience working in and around the Army environments and familiar with Classified IT supports.
  • Familiar with decommissioning of Army assets and Lifecycle Management SOPs.

Clearance Required:
  • Secret Clearance required

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

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