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Part Time Help Desk Jobs in Alabama (NOW HIRING)

Troy University

Helpdesk Technician

Troy, AL · On-site

$18.75 - $25.25/hr

... Status Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and ...

Troy University

Helpdesk Operator

Troy, AL · On-site

... Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic ...

A&R GROUP

Front Desk Agent - Part Time

Mobile, AL

$11.75 - $14.75/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... Full-time or part-time-let's find what works for you. * You're not just a number. We actually know ...

PCH

Front Desk Clerk- Part Time (Night Auditor)

Opelika, AL · On-site

$12 - $15/hr

... helpful recommendations. * Maintain up-to-date knowledge of groups or events in-house and current ... Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.

A&R GROUP

Front Desk Agent

Mobile, AL

$11.75 - $14.75/hr

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / ... Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People?

A&R GROUP

Front Desk Agent

Mobile, AL

$11.75 - $15/hr

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / ... Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People?

A&R GROUP

Front Desk Agent

Mobile, AL

$11.75 - $15/hr

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / ... Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People?

A&R GROUP

Front Desk Agent

Gulf Shores, AL

$12 - $15.25/hr

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / ... Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People?

A&R GROUP

Front Desk Agent

Gulf Shores, AL

$12 - $15.25/hr

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / ... Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People?

A&R GROUP

Front Desk Agent

Mobile, AL

$14.25 - $18/hr

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / ... Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People?

A&R GROUP

Front Desk Agent

Gulf Shores, AL

$12 - $15.25/hr

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / ... Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People?

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Alabama

Part Time Help Desk information

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Alabama?

The most popular types of Help Desk jobs in Alabama are:

What cities in Alabama are hiring for Part Time Help Desk jobs?

Cities in Alabama with the most Part Time Help Desk job openings:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Helpdesk Technician

Troy, AL • On-site

Troy University
Colleges, Universities, and Professional Schools • 1 - 5K employees

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

70th of 625 rated colleges and universities

Great coworkers

People enjoy working here

Good employer

Learn more about Troy Universityexternal

$18.75 - $25.25/hr

Part-time

Re-posted 14 days ago

Job description

Posting Details
Position Information
Posting Number
SF0864P
Position Title
Helpdesk Technician
Position Type
Classified Staff/Hourly
Department
Information Technology - Troy
Division
Finance and Administration
Campus
Troy
Work Status
Part-Time (IPT)
Temporary
No
Location
Troy - T01
Job Summary
The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining PC equipment; providing support for a wide variety of software applications and completing requests for new service in a dynamic, high-paced environment; and relying on instructions and pre-established guidelines to perform various other job duties.
Minimum Qualifications
1. High school diploma or equivalent
2. Some combination of training and experience in PC technical support, OR one year of experience as a PC technician
3. Knowledge of commonly-used concepts, practices, and procedures for PC repair
Preferred Qualifications
1. Ability to perform work with a positive attitude and in a timely manner
2. Ability to work well in a team environment
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
Driving may be necessary but is not a primary responsibility
Work Hours
- Maximum of 19 hours per week
List any hazardous conditions or physical demands required by this position
- Ability to lift and/or move heavy equipment
Does this position have supervisory responsibility?
No
Posting Date
06/03/2026
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Quick Link
https://www.troyuniversityjobs.com/postings/19792

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