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Contract Help Desk Jobs in Alabama (NOW HIRING)

A+ Consulting

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Help Desk Associate

Birmingham, AL · On-site

$20/hr

  • Medical

  • Dental

Local school district seeks Help Desk Associate who will provide first-level remote IT services or ... We provide contract , contract to hire and direct hire solutions for IT, Technical Fields ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic ... Our company has a strong track record of successful contracts in both areas and encourages cross ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic ... Our company has a strong track record of successful contracts in both areas and encourages cross ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic ... Our company has a strong track record of successful contracts in both areas and encourages cross ...

IGNITE

MID-LEVEL HELP DESK TECHNICIAN-DTS

Huntsville, AL · On-site

$19.75 - $26.50/hr

Job Title MID-LEVEL HELP DESK TECHNICIAN-DTS Location Huntsville, AL US (Primary) Category ... Contingent upon contract award. Job Requirements Key Responsibilities: • Provide Tier II DTS ...

TEKsystems

Helpdesk Support Analyst

Birmingham, AL

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Help desk support,Support,Microsoft office,Service desk,Windows 10,Desktop,Technical support Experience Level Intermediate Level Job Type & Location This is a Contract position based out of ...

TEKsystems

Helpdesk Support Analyst

Birmingham, AL

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Help desk support,Support,Microsoft office,Service desk,Windows 10,Desktop,Technical support Experience Level Intermediate Level Job Type & Location This is a Contract position based out of ...

IGNITE

SENIOR HELP DESK TECHNICIAN-DTS

Huntsville, AL · On-site

Job Title SENIOR HELP DESK TECHNICIAN-DTS Location Huntsville, AL US (Primary) Category Information ... Contingent upon contract award. Job Requirements Key Responsibilities: • Serve as DTS SME with ...

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All JobsContract Help Desk JobsContract Help Desk Jobs in Alabama

Contract Help Desk information

Are contract help desk jobs still in demand?

Contract help desk jobs remain in demand due to ongoing needs for IT support across various industries. These roles often require technical skills, customer service abilities, and familiarity with help desk software, making them a consistent option for IT professionals seeking temporary or flexible work. Demand can vary based on industry trends and technological advancements, but overall, these positions continue to be available.

Is a contract help desk a stressful job?

A contract help desk role can be stressful due to high call volumes, troubleshooting technical issues, and meeting response time expectations. Success often depends on strong communication skills, technical knowledge, and the ability to manage multiple tasks efficiently.

What are the most commonly searched types of Help Desk jobs in Alabama?

The most popular types of Help Desk jobs in Alabama are:

What cities in Alabama are hiring for Contract Help Desk jobs?

Cities in Alabama with the most Contract Help Desk job openings:

Contract Help Desk jobs near you
Infographic showing various Contract Help Desk job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Help Desk Associate

A+ Consulting

Birmingham, AL • On-site

$20/hr

Temporary

Medical, Dental

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Local school district seeks Help Desk Associate who will provide first-level remote IT services or assist in the delivery of higher level services.

  • Properly enter all calls into the helpdesk system
  • Use predefined triage processes to troubleshoot and resolve or escalate to the appropriate resource within allowed
  • Service Level Agreement parameters
  • Ability to use remote desktop applications in order to troubleshoot end user PC related problems
  • Ability to resolve standard documented problems with minimal assistance
  • Take ownership for customer problem resolution ?
  • Possesses working knowledge of customer support business and technology processes:
  • Call handling processes, Customer shrink wrap software applications, operating system environment, asset tracking, etc.
  • Identify customer-training issues on standard and non-standard products
  • Able to contribute to technical discussions with other team members and contributes to the decision making process

SKILLS: 

  • Able to demonstrate good customer service skills
  • Able to demonstrate proficiency with Helpdesk tools , Microsoft operating systems, MS Office applications and anti-virus software, communications technology devices
  • Able to demonstrate basic hardware and software trouble shooting skills
  • Able to demonstrate good problem solving & critical thinking skills
  • Able to demonstrate ability to work with minimum supervision
  • Able to demonstrate knowledge of all necessary web based tools as it applies to the position (i.e. ProActa, Help desk call tracking applications , etc.)
  • Able to demonstrate willingness to work as a team player
  • Able to demonstrate good organizational skills and ability to attend to details - Ability to travel as required

EXPERIENCE: 0-5 years in a technical customer environment Call Center experience preferred

EDUCATION: -

  • Minimum: High School Diploma or equivalent
  • No less than one entry level certification (A+, N+, or OEM vendor certification)

Company Description

About A+
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting!
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.