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Part Time Help Desk Jobs in Chicago, IL (NOW HIRING)

Mandarich Law Group, LLP

Helpdesk Support Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

... part-time roles count too!) * Strong communication skills--you're just as comfortable talking to people as you are working with machines * Curious, proactive, and eager to learn * Associate degree or ...

HealthFitness

Front Desk Staff (part-time)

Libertyville, IL · On-site

$15 - $15.60/hr

Our work focuses on creating meaningful connections with each of our participants to help them move ... a part-time (teaching approximately 9-10 hours per week) Front Desk Attendant to join the team at ...

Elgin Country Club

Front Desk Receptionist

Elgin, IL · On-site

$14.75 - $19/hr

During colder months, offer to help ladies take off their coat * Hang coats up in one of our coat ... Job Type: Part-time Education: * Associate (Preferred) Experience: * Hospitality Experience

Crystal Lake Parks

Front Desk Associate

Cary, IL

$15/hr

Strong communication skills and an approachable, helpful attitude. * Comfortable using computers ... This is a part-time role with flexible scheduling, including evenings and weekends, 10-25 hours ...

Crystal Lake Parks

Front Desk Associate

Cary, IL · On-site

$15/hr

Strong communication skills and an approachable, helpful attitude. * Comfortable using computers ... This is a part-time role with flexible scheduling, including evenings and weekends, 10-25 hours ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Chicago, IL

Part Time Help Desk information

See Chicago, IL salary details

$10

$21

$34

How much do part time help desk jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for part time help desk in Chicago, IL is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Chicago, IL? The most popular types of Help Desk jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Part Time Help Desk jobs? Cities near Chicago, IL with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

IT Services Help Desk Technician - Part Time

NerdsToGo

Chicago, IL • On-site

$25 - $30/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Company Overview
NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all.
Job Summary
We are seeking a part-time IT Services Technician to join our team, working 20-30 hours per week during business hours. This role will focus on providing high-quality customer service and technical support to our residential and small business customers. The technician will have the ability to work independently and be capable of managing a variety of technical tasks and responsibilities.
Responsibilities
  • Consult with customers in-store, over the phone, and on-site at their business or residence to provide advanced solutions that best fit their needs
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Perform PC and Mac hardware and software troubleshooting, repair, and maintenance
  • Assist with Microsoft 365 administration, including user management, basic security settings, and application configuration
  • Execute data recovery and loss prevention tasks
  • Upgrade and install software, ensuring compatibility and optimal performance
  • Perform network installation and maintenance (wired, wireless, LAN, WAN)
  • Manage virus protection and Spyware/Adware removal
  • Enhance security solutions for home and small business technology
  • Deliver one-on-one training for customers on various technology topics
  • Collaborate with Senior Technicians, seeking guidance and support when needed

Qualifications
  • Associate's degree in a technology-related field, or equivalent experience
  • Minimum of 2 years of experience providing technical support
  • Knowledge of PC troubleshooting and repair
  • Strong communication and customer service skills
  • Familiarity with Windows OS and experience with Mac and Apple products
  • Knowledge of Office suite (Word, Excel, PowerPoint, and Outlook)
  • Valid driver's license and clean driving record

Preferred
  • Proficiency with routers, firewalls, TCP/IP, WAPs, Wireless, and other networking devices
  • A+, Network+, or other relevant certifications

Benefits/Perks
  • Opportunity to join an incredible company that values people and results
  • Make a significant contribution to our history-making journey
  • Be a part of a supportive and caring team that prioritizes learning and growth
  • Competitive benefits, including health insurance, vacation, paid holidays, and commission opportunity
  • Enjoy the variety and challenges that come with working in a dynamic and rapidly evolving field

Compensation: $25.00 - $30.00 per hour
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

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