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No Experience Help Desk Jobs (NOW HIRING)

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

STI

Help Desk

Trenton, NJ · On-site

$20 - $27/hr

Help Desk (Data Entry) Location: Trenton, NJ 08625 Duration: Long Term • Maintain a thorough ... Must have data entry Experience

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

QUALIFICATIONS: Bachelor's degree or equivalent experience . Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. * Duties and ...

Millennium Software, Inc.

Help Desk

Independence, OR · On-site

$19.25 - $26.25/hr

For our Detroit based client we require a Help Desk consultant to work onsite in Independence (near ... Experience doing government of public sector project is preferred.

The Dirks Group

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Support experience with Windows and macOS * Familiarity with Microsoft 365, Active Directory ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Experience working in a help desk environment * Flexibility to work a variety of shifts with ... Ability to demonstrate initiative, independence and reliability to complete tasks with little or no ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

Help Desk Technician QualificationsActive DoD Secret clearanceCompTIA Security+ certificationCustomer Service experience About Joint Strategic Technologies (JST) No objective is beyond reach! Joint ...

Judi Health

Help Desk Manager

Charlotte, NC · Hybrid

Experience supporting Mac hardware/OSX in a Help Desk environment * Experience supporting remote ... users in a distributed environment * Experience with Jira Service desk or a similar ticketing ...

GlobalXperts

Help Desk

San Diego, CA · On-site

$21.25 - $28.75/hr

Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ... VPN issues (they use Cisco VPN, but do not need experience with that) * May help with creating ...

CFS

Help Desk Specialist

Huber Heights, OH · On-site

Minimum 1 year of experience in IT help desk or desktop support roles. * CompTIA A+ and CompTIA Security+ Preferred! * Proven experience in troubleshooting hardware and software issues. * Proficient ...

Superdogs Daycare

Help Desk Hero

Merrimack, NH · On-site

$17 - $19/hr

Help Desk Hero Are you an animal lover with a passion for delivering outstanding customer service ... Previous experience in a receptionist, customer service, or retail role is ideal, but not required

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

Experience with remote help desk tools and ticketing systems. Strong knowledge of Microsoft Office Suite and related applications. 2-3 years of Active Directory experience, including user account ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for ... Experience with Microsoft Office Suite and common business applications * Familiarity with ...

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No Experience Help Desk information

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$33

How much do no experience help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for no experience help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a no experience help desk?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What skills and qualifications are needed to succeed as a no experience help desk professional?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What challenges do entry-level no experience help desk professionals face, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

More about No Experience Help Desk jobs

What cities are hiring for No Experience Help Desk jobs?

Cities with the most No Experience Help Desk job openings:

What are the most commonly searched types of Help Desk jobs?

The most popular types of Help Desk jobs are:

What states have the most No Experience Help Desk jobs?

States with the most job openings for No Experience Help Desk jobs include:

No Experience Help Desk jobs near you
Infographic showing various No Experience Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Support

Centstone

Denver, CO • On-site

$21 - $28.75/hr

Contractor

Re-posted 23 days ago

Job description

Job Title: Help Desk Support II (Salesforce/Jira)

Location: Denver, Colorado (Remote)

Job Type: Contract 

Experience: Minimum 3 years

About the Role

We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.

Responsibilities

  • Provide technical support for Salesforce CRM and integrated third-party applications.

  • Respond to support requests via email, phone, and virtual meetings.

  • Troubleshoot and resolve application and technical issues.

  • Log, track, and manage incidents using Salesforce Help Desk and Jira.

  • Prioritize, categorize, and assign incidents based on business impact.

  • Escalate complex issues to appropriate technical teams.

  • Validate reported bugs and assist with root cause analysis.

  • Document issues, resolutions, and troubleshooting steps.

  • Keep users updated throughout the incident resolution process.

Requirements

  • Minimum 3 years of Help Desk, Technical Support, or Application Support experience.

  • Hands-on experience supporting Salesforce CRM applications.

  • Experience with Jira or similar ticketing/incident management tools.

  • Strong troubleshooting and analytical skills.

  • Proficiency with Microsoft Office and Google Workspace.

  • Excellent written and verbal communication skills.

  • Ability to work independently in a remote environment.

Preferred Qualifications

  • Salesforce Administrator Certification (completed or in progress).

  • Experience supporting enterprise SaaS applications.

  • Familiarity with Salesforce Service Cloud or Help Desk environments.

Centstone logo

About Centstone

Sourced by ZipRecruiter

In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hazlet, NJ, US

Year founded

2022

Social media

Facebook

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