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No Experience Help Desk Jobs (NOW HIRING)

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

QUALIFICATIONS: Bachelor's degree or equivalent experience . Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. * Duties and ...

NeevSys Inc

Help Desk Manager

Rockville, MD · On-site

Contingent upon contract award Position Overview NeevSys is seeking an experienced Help Desk Manager to lead Tier 0, Tier 1, and Tier 2 support for the FDA Center for Drug Evaluation and Research ...

Robert Half

Help Desk Analyst I

Columbus, OH · On-site

$19.75 - $27/hr

We are looking for a Help Desk Analyst I to provide frontline technical assistance for employees in ... Experience assisting users with Microsoft Office applications, including Microsoft Teams, and other ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ

$50K - $60K/yr

Help Desk must: * Experience in troubleshooting Windows and Windows applications; * Experience in personal computer hardware problem diagnosis; * Skills necessary to communicate and follow the ...

Wayne State University

Help Desk Analyst I

Detroit, MI · On-site

$48K/yr

Help Desk Analyst I Wayne State University is searching for an experienced Help Desk Analyst I at ... No Background check requirements: University policy requires certain persons who are offered ...

njr

Help Desk Specialist

Wall, NJ · On-site

$47K - $61K/yr

... experience. Assists in preparing and maintaining administrative and operational reports derived ... The above is reflective of the primary duties of this position and in no way limits the supervisor ...

STI

HELP DESK AGENT

Nashville, TN · On-site

$16.50 - $21/hr

H. Job Title: OPS HELP DESK AGENT - ADM SVCS ASSISTANT **This is a onsite position - only ... experience * Excellent verbal and written communications skills * Proven technical skills (e.g.

Quevera LLC

Help Desk Specialist

Annapolis Junction, MD · On-site

$53K - $83K/yr

Quevera is seeking a talented Help Desk Specialist with an active TS/SCI clearance with Polygraph ... Bachelor's degree from an accredited college with no experience required; Associate's degree from ...

Integra Connect LLC

Help Desk Analyst

OH · On-site

$50K - $65K/yr

... of Help Desk experience or other customer supporting responsibilities. * BS/BA in IT, CS, or ... Ability to diagnose and resolve basic technical issues with limited to no assistance. * Strong ...

ATA Services Inc

Help Desk Technician

Santa Fe, NM · On-site

$26/hr

Experience: Prior help desk, technical support, or IT experience is advantageous ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28.25/hr

Required : • 2+ years in technical support, IT help desk or similar technical roles • Experience with a Help Desk technical support team • Hardware experience with Dell and Lenovo • ...

Chesapeake Containment

Help Desk Technician

Hickory, NC · On-site

$18 - $24.25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you ... Gain valuable experience in the IT field * Be part of a supportive and collaborative team * Health ...

FAT Brands Inc

Help Desk Technician

Lexington, KY · On-site

$40K - $50K/yr

Help Desk Technicians are the primary point of contact for all users of technology seeking ... experience, training, and the ability to apply problem solving skills to resolve technical issues ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for ... Experience with Microsoft Office Suite and common business applications * Familiarity with ...

IO Datasphere

Help Desk

Madison, WI · On-site

$20.25 - $27.25/hr

No relocation is allowed. Selected hire will be required to come onsite in Madison for two weeks of ... Location: Madison, WI Contract: 1 year Skills Required: · 1+ years - Experience working with ...

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No Experience Help Desk information

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$12

$23

$33

How much do no experience help desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for no experience help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is it possible to get a help desk job with no experience?

Help desk jobs often do not require prior experience, especially entry-level positions that focus on customer service and basic technical support. Candidates typically need good communication skills, basic computer knowledge, and may benefit from certifications like CompTIA A+ to improve their chances. Employers may provide on-the-job training for technical tasks.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

What skills and qualifications are needed to succeed as a no experience help desk professional?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What is a no experience help desk?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What challenges do entry-level no experience help desk professionals face, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.
More about No Experience Help Desk jobs
What cities are hiring for No Experience Help Desk jobs? Cities with the most No Experience Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most No Experience Help Desk jobs? States with the most job openings for No Experience Help Desk jobs include:
No Experience Help Desk jobs near you
Infographic showing various No Experience Help Desk job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Lead

Ascension Federal Services, Inc.

Miami, FL • On-site

Full-time

Re-posted 25 days ago

Job description

Job Summary:
Ascension Federal Services, Inc. is seeking a highly motivated and experienced Help Desk Lead to join their IT team in Miami, FL. The ideal candidate will be responsible for overseeing the daily operations of the help desk, ensuring timely and effective resolution of technical issues, and providing leadership and guidance to the help desk team.
Responsibilities:
• Lead and manage the help desk team to deliver exceptional technical support to end-users.
• Coordinate and prioritize help desk tickets to ensure timely resolution.
• Provide advanced troubleshooting and technical support for hardware, software, and network issues.
• Develop and maintain help desk documentation, procedures, and knowledge base articles.
• Train and mentor help desk staff to improve technical skills and customer service.
• Collaborate with other IT teams to escalate and resolve complex issues.
• Monitor help desk performance metrics and generate reports for management.
• Assist in the implementation of new IT systems and upgrades.
Qualifications:
Required:
• Proven experience in a help desk or technical support role, with at least 2 years in a leadership position.
• Strong knowledge of Windows and Mac operating systems, networking, and common business applications.
• Excellent problem-solving and communication skills.
• Ability to manage multiple priorities and lead a team in a fast-paced environment.
• Experience with help desk ticketing systems and remote support tools.
Preferred:
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field
• Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications
Company:
Ascension Federal Services, Inc is a U.S. based company operating in fields of information technology, engineering, and project management. Founded in , the company is headquartered in Tampa, Florida, US, , with a team of 11-50 employees. The company is currently Early Stage.

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