ZipRecruiter

Log In

2

No Experience Help Desk Jobs (NOW HIRING)

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This ...

No Limit Technology

Help Desk Analyst

Miami, FL · On-site

$30/hr

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

QUALIFICATIONS: Bachelor's degree or equivalent experience . Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. * Duties and ...

FLEXTECS LLC

Help Desk

Atlanta, GA · On-site

$18.50 - $25.25/hr

The Help Desk Analyst troubleshoots hardware and software issues, documents support activities ... Experience supporting hybrid and remote work environments.

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Experience working in a help desk environment * Flexibility to work a variety of shifts with ... Ability to demonstrate initiative, independence and reliability to complete tasks with little or no ...

Leidos

Help Desk Administrator

Orlando, FL · On-site

$50K - $91K/yr

This is an exciting opportunity to use your experience to support a sustainment initiative to ... no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $50 ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

FastTek

Help Desk

Detroit, MI

$19.75 - $26.75/hr

Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Technical Skills: * Basic knowledge of Windows and macOS operating systems,

Clarity Partners LLC

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Experience using remote-control/remote-support tools to diagnose and resolve issues. * Strong ... For the Help Desk Analyst II, the base salary range $50,000 - $60,000. The range represents a good ...

Clarity Partners LLC

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Experience using remote-control/remote-support tools to diagnose and resolve issues. * Strong ... For the Help Desk Analyst II, the base salary range $50,000 - $60,000. The range represents a good ...

Judi Health

Help Desk Manager

Charlotte, NC · Hybrid

Experience supporting Mac hardware/OSX in a Help Desk environment * Experience supporting remote ... users in a distributed environment * Experience with Jira Service desk or a similar ticketing ...

Global IT Family

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

Prior Help Desk experience is helpful, but it is not required. We are more interested in finding someone who is curious, willing to learn, can work through a problem, and genuinely wants to build a ...

New

MyFlorida

HELP DESK TECHNICIAN - 64081684

Tallahassee, FL · On-site

$36K - $48K/yr

Requisition No: 883238 Agency: Department of Health Working Title: HELP DESK TECHNICIAN - 64081684 ... We are seeking an experienced Help Desk technician in MQA's Bureau of Operations, System Support ...

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsNo Experience Help Desk Jobs

No Experience Help Desk information

See salary details

$12

$23

$33

How much do no experience help desk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for no experience help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a no experience help desk?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What skills and qualifications are needed to succeed as a no experience help desk professional?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What challenges do entry-level no experience help desk professionals face, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

More about No Experience Help Desk jobs

What cities are hiring for No Experience Help Desk jobs?

Cities with the most No Experience Help Desk job openings:

What are the most commonly searched types of Help Desk jobs?

The most popular types of Help Desk jobs are:

What states have the most No Experience Help Desk jobs?

States with the most job openings for No Experience Help Desk jobs include:

What are popular job titles related to No Experience Help Desk jobs?

For No Experience Help Desk jobs, the most frequently searched job titles are:

No Experience Help Desk jobs near you
Infographic showing various No Experience Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Support

Denver, CO • On-site

Centstone
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Centstoneexternal

$21 - $28.75/hr

Contractor

Re-posted 13 days ago

Job description

Job Title: Help Desk Support II (Salesforce/Jira)

Location: Denver, Colorado (Remote)

Job Type: Contract 

Experience: Minimum 3 years

About the Role

We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.

Responsibilities

  • Provide technical support for Salesforce CRM and integrated third-party applications.

  • Respond to support requests via email, phone, and virtual meetings.

  • Troubleshoot and resolve application and technical issues.

  • Log, track, and manage incidents using Salesforce Help Desk and Jira.

  • Prioritize, categorize, and assign incidents based on business impact.

  • Escalate complex issues to appropriate technical teams.

  • Validate reported bugs and assist with root cause analysis.

  • Document issues, resolutions, and troubleshooting steps.

  • Keep users updated throughout the incident resolution process.

Requirements

  • Minimum 3 years of Help Desk, Technical Support, or Application Support experience.

  • Hands-on experience supporting Salesforce CRM applications.

  • Experience with Jira or similar ticketing/incident management tools.

  • Strong troubleshooting and analytical skills.

  • Proficiency with Microsoft Office and Google Workspace.

  • Excellent written and verbal communication skills.

  • Ability to work independently in a remote environment.

Preferred Qualifications

  • Salesforce Administrator Certification (completed or in progress).

  • Experience supporting enterprise SaaS applications.

  • Familiarity with Salesforce Service Cloud or Help Desk environments.

Centstone logo

About Centstone

Sourced by ZipRecruiter

In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hazlet, NJ, US

Year founded

2022

Social media

Facebook

View All Centstone Jobs