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No Experience Help Desk Jobs (NOW HIRING)

HELP DESK AGENT

Nashville, TN ยท On-site

$16.50 - $21/hr

H. Job Title: OPS HELP DESK AGENT - ADM SVCS ASSISTANT **This is a onsite position - only ... experience * Excellent verbal and written communications skills * Proven technical skills (e.g.

Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ... no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $92 ...

Help Desk Technician

Wichita, KS ยท On-site

$18 - $24.25/hr

Required : โ€ข Proven working experience in providing help desk support. This includes three (3) years of help desk experience. โ€ข Proficiency in Windows workstation administrative tasks and ...

Help Desk III

Madison, WI ยท On-site

$19 - $21/hr

No relocation allowed. Currently 100% Remote, subject to change at any time. Required to go to ... Top Skills & Years of Experience: * Excellent customer service skills. * Two years support ...

Help Desk Associate

Valparaiso, IN ยท On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Previous retail experience. Preferably convenience stores Reporting To This Position: No direct ...

We are currently hiring for a dynamic and experienced Help Desk Specialist. Clearance: Active Public Trust or higher Work Schedule: Full Time, Onsite, Monday - Friday Role Overview: The Tier 1 Help ...

Help Desk Coordinator

San Antonio, TX ยท On-site

$47K - $56K/yr

Estimated Starting Salary Range for Help Desk Coordinator Intermediate: $47,000 - $56,820 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible ...

Help Desk Technician

Elmira, NY ยท On-site

$19 - $21.85/hr

Join our team and utilize your Help Desk or Internet Technology experience to provide exceptional customer service. As an onsite role, you'll have the chance to showcase your problem-solving skills ...

Estimated Starting Salary Range for Help Desk Coordinator Intermediate: $47,000 - $56,820 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible ...

Help Desk Coordinator

San Antonio, TX ยท On-site

$47K - $56K/yr

Estimated Starting Salary Range for Help Desk Coordinator Intermediate: $47,000 - $56,820 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible ...

Help Desk

San Diego, CA ยท On-site

$21.25 - $28.75/hr

Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ... VPN issues (they use Cisco VPN, but do not need experience with that) * May help with creating ...

Experience * Proven experience in technical support or help desk management roles. * Strong knowledge of computer management principles and IT infrastructure. * Proficiency in Microsoft 365 ...

Help Desk Technician

Columbia, SC ยท On-site

$18.50 - $25/hr

Help Desk Technician Will respond to texts, emails, and calls on technical issues. In addition, the ... An associate's degree or higher is preferred but commensurate experience may be accepted.

Help Desk Analyst

Mcdonough, GA ยท On-site

$25 - $35/hr

Experience * Proven experience in technical support or help desk management roles. * Strong knowledge of computer management principles and IT infrastructure. * Proficiency in Microsoft 365 ...

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No Experience Help Desk information

See salary details

$12

$23

$33

How much do no experience help desk jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for no experience help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level consulting, specialized medical or legal professionals, executive roles, or certain sales positions with commissions. These roles often require extensive experience, advanced skills, or certifications, and may involve working long hours or high-pressure environments.

What are the key skills and qualifications needed to thrive as a No Experience Help Desk professional, and why are they important?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What are 'No Experience Help Desk' jobs?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What are some common challenges faced by entry-level help desk professionals with no prior experience, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.

Can you get a help desk job without experience?

Help desk jobs often do not require prior experience, especially entry-level positions that focus on customer service and basic technical support. Candidates typically need good communication skills, basic computer knowledge, and may benefit from certifications like CompTIA A+ to improve prospects. Employers may provide on-the-job training for technical tasks.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as skilled trades (electrician, plumber), sales positions (real estate, insurance), or certain tech roles like web developer or IT support with relevant certifications. These jobs typically require specialized skills, experience, or licensing rather than formal college degrees.

What job makes $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree often include roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers, especially with experience and certifications. Some tech-related roles like web developers or IT specialists can also reach this income level through freelance work or entrepreneurship, but they typically require specific skills and self-education. Most of these jobs demand strong skills, experience, or licensing rather than formal degrees.
More about No Experience Help Desk jobs
What cities are hiring for No Experience Help Desk jobs? Cities with the most No Experience Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most No Experience Help Desk jobs? States with the most job openings for No Experience Help Desk jobs include:
Infographic showing various No Experience Help Desk job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 2% Part Time, 1% Temporary, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

$51K - $56K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 24 days ago


Job description

Position Information
Position Title Help Desk Specialist Campus All Department Information Technology Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Non-Exempt Regular,Temporary, or Grant Regular General Description
The Help Desk Specialist role is to provide help desk support services to all end users (faculty/staff/students). This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual provide in-person, hands-on help at the desktop, laptop, tablet and/or printer level.
Characteristics, Duties, and Responsibilities
Provides help desk services and support to all desktops, laptops, tablets and printers.
Fields incoming help requests from end users via telephone, e-mail and ticketing software in a courteous manner.
Documents all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Builds trust and elicits problem details from help desk customers.
Extreme focus on high level of customer support is a must.
Prioritizes and schedules problems. Escalate problems (when required) to the appropriately experienced technician.
Records, tracks, and documents the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Apply diagnostic utilities to aid in troubleshooting.
References software updates, drivers, knowledge bases, and frequently asked questions resources to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the college and Information Technology department.
Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Contact and work with vendors to ensure hardware repairs are reported and repair work is completed satisfactorily.
Updates and maintains spreadsheet of computer inventory.
Installs anti-virus software.
Perform preventative maintenance, including inspecting and cleaning of workstations, printers, and peripherals.
Tests fixes to ensure problem has been adequately resolved.
Performs post-resolution follow-ups to help requests.
Evaluates documented resolutions and analyzes trends to identify procedures to prevent future problems.
Creates help sheets and frequently asked questions lists for end users.
Provides support for special events around the college that may require technology and provides technical assistance at college board meetings.
Facilitates the proper use of employees' computers and student computer lab facilities.
Performs shift coverage to facilitate helpdesk operations, such as coverage for coworker vacation/sick time, transfer-of-operation to next shift, weekend/summer schedule shift coverage and other emergencies.
Performs other duties as assigned
Education Requirements
Associate's Degree in Computer Science or related field experience required
Experience
Minimum two years' experience with personal computer applications preferred.
Minimum two years' experience in hardware diagnosis and repair preferred.
Minimum two years' experience with applications in a Windows environment preferred.
Minimum two years working in a computer assistance role preferred.
Competencies and Skills Required
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.
Proficiency in current versions of Microsoft Windows operating systems, Microsoft Office, Ellucian Colleague and other PC products.
Must be flexible and versatile in work assignments.
Ability to read, write, speak and understand English.
Must present neat, professional appearance.
Must be willing to travel to other campuses as needed.
Valid New Jersey Driver's License required.
Physical Demands and Work Environment
This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
Some physical effort required; however, the employee must occasionally lift and/or move up to 40 pounds.
No or very limited exposure to physical risk.
Some travel required.
Salary $51,000 - $56,000 Additional Information
UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
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Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
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We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment
Full Time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Mandatory overtime is required throughout the year, especially at peak times. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies
Posting Detail Information
Open Date 04/20/2026 Close Date Open Until Filled Yes