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No Experience Help Desk Jobs (NOW HIRING)

Chesapeake Containment

Help Desk Technician

Charlotte, NC · On-site

$18.75 - $25.25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you ... Gain valuable experience in the IT field * Be part of a supportive and collaborative team * Health ...

CFS

Help Desk Specialist

Huber Heights, OH

Minimum 1 year of experience in IT help desk or desktop support roles. * CompTIA A+ and CompTIA Security+ Preferred! * Proven experience in troubleshooting hardware and software issues. * Proficient ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28.25/hr

Required : • 2+ years in technical support, IT help desk or similar technical roles • Experience with a Help Desk technical support team • Hardware experience with Dell and Lenovo • ...

Liberty Health

HELP DESK SUPPORT TECHNICIAN

Wilmington, NC

$17.25 - $23.25/hr

There's no place like Liberty Healthcare Management Come explore career opportunities with Liberty ... Join us! We are currently seeking an experienced: HELP DESK SUPPORT TECHNICIAN JOB SUMMARY:

FAT Brands Inc

Help Desk Technician

Lexington, KY · On-site

$40K - $50K/yr

Help Desk Technicians are the primary point of contact for all users of technology seeking ... experience, training, and the ability to apply problem solving skills to resolve technical issues ...

ECS

Help Desk Analyst

Stafford, VA · On-site

$95K - $110K/yr

Onsite support Monday-Friday, except Federal holidays * 5+ years' previous experience in Help Desk operations * Ability to learn and understand complex software applications * Proficiency in MS ...

Ask IT consulting

Help Desk Support

Des Moines, IA

$19.50 - $26.25/hr

The Help Desk Support (HDS) resource provides technical assistance support over the phone and ... HDS2 1 to 3 years field experience and preferred education of 2 year associates degree or ...

TriOptus LLC

Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

Help Desk Technician Will respond to texts, emails, and calls on technical issues. In addition, the ... An associate's degree or higher is preferred but commensurate experience may be accepted.

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

... Skills & Experience • 2+ years of help desk or technical support experience • Strong knowledge of Windows operating systems • Experience with Microsoft Office Suite and common business ...

HireITPeople

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Location: Trenton, NJ Work Mode: Onsite to Hybrid Duration: 6+ months Knowledge of ... SUMMARY: The ideal Helpdesk Coordinator will have knowledge and experience supporting and ...

Suzor IT

Help Desk Technician

Broad Brook, CT · On-site

Help Desk Technician Requirements: * 2+ years of customer service experience. * Relevant License/Certification - CompTIA A+ (Preferred) * Excellent written and verbal communication skills. * Good ...

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No Experience Help Desk information

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How much do no experience help desk jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for no experience help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

What are the key skills and qualifications needed to thrive as a No Experience Help Desk professional, and why are they important?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What are 'No Experience Help Desk' jobs?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What are some common challenges faced by entry-level help desk professionals with no prior experience, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.
More about No Experience Help Desk jobs
What cities are hiring for No Experience Help Desk jobs? Cities with the most No Experience Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most No Experience Help Desk jobs? States with the most job openings for No Experience Help Desk jobs include:
No Experience Help Desk jobs near you
Infographic showing various No Experience Help Desk job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Institution for Savings

Ipswich, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Help Desk Technician

The Institution for Savings is seeking a Help Desk Technician to provide general in-house technical support, assisting with installation, maintenance and troubleshooting of personal computer hardware and software. Involves general network and system administration to ensure smooth and efficient operations.

Responsibilities:

  • Answers, evaluates, and prioritizes incoming Help Desk request for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
  • Interviews user to collect information about problems and leads user through diagnostic procedures to determine source of error.
  • Determines whether problem is caused by Software or hardware for example MS Word, MS Outlook, Jack Henry’s Xperience or other Bank supported software, printers, cables or telephone.
  • Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring to more complex problems to supervisor or tier II technical staff.
  • Logs and tracks requests using Help Desk tracking system and maintain history records and related problem documentation.
  • Prepare standard statistical reports, such as Help Desk incident reports.
  • Analyzes and evaluates incident reports and makes recommendations to reduce Help Desk incident rate.
  • Tests software and hardware to evaluate ease of use and whether products will aid users in performing work.
  • Writes or revises user training materials as needed.
  • Trains users on software and hardware as needed.
  • Installs personal computers, software and peripheral equipment.
  • Participates in a Saturday on-call rotation.
  • Writes or revises infrastructure run books/application materials as needed.

Job Qualifications:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Advanced knowledge of the Microsoft Office Suite.
  • Excellent written, verbal and interpersonal communication skills.
  • Strong organizational skills to perform and prioritize a high volume of tasks simultaneously.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Knowledge of Jack Henry Database software.
  • Knowledge of MCP, Microsoft 365 Certified Administrator, CompTIA IT Fundamentals+(ITF+) and/or CompTIA A+
  • Embrace a team-oriented culture and work collaboratively across the Bank to support the Bank’s strategic growth plans.

Hourly Range: $26.50-$35.00

The salary range listed is just one component of the Bank’s total compensation package. Other rewards include fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; generous vacation and paid-time off; and quarterly incentive.

The Institution for Savings is an Equal Opportunity Employer.

Member FDIC. Member DIF.