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No Experience Help Desk Jobs (NOW HIRING)

Brundage Management Company, Inc.

Help Desk

San Antonio, TX · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our focus is on empowering our people to deliver results that are centered on customer experience ... No Visa Sponsorship Provided : We are unable to sponsor employment visas (such as H-1B, O-1, etc ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates ... Requirements * Must have experience supporting TRIRIGA and/or other IWMS systems for Federal ...

Agile Defense

Help Desk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Provide help desk support for all supported applications via phone/email. * Serve as the initial ... Experience in providing technical support and troubleshooting network, desktop and/or systems ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Qualifications: * 2 years of experience working in an IT Help Desk environment. * 1-2 years of experience with Microsoft Office (Outlook, Access, Excel, Word, and PowerPoint). * 1-2 years of ...

RICEFW Technologies, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.25 - $27.75/hr

Help Desk Coordinator will assist customers with computer and application issues to determine the ... Years Experience with MS Visio Highly desired 1 Years Questions No. Question Question1 Absences ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desk experience. Technical Skills: * Basic knowledge of Windows and macOS operating systems ... Experience with remote desktop tools, call management and helpdesk software. Communication:

Essnova Solutions

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates ... Requirements * Must have experience supporting TRIRIGA and/or other IWMS systems for Federal ...

TEKsystems c/o Allegis Group

Help Desk Analyst

Detroit, MI · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Candidate should have solid foundational IT knowledge, software expertise, basic networking fundamentals, and previous help desk experience. Technical Skills: Basic knowledge of Windows and macOS ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Candidate should have solid foundational IT knowledge, software expertise, basic networking fundamentals, and previous help desk experience. Technical Skills: • Basic knowledge of Windows and macOS ...

Expert Technology Services

Help Desk Representative

Phoenix, AZ · On-site

$17.50 - $22.25/hr

Previous IT Help Desk experience . * Willingness and ability to work the overnight shift (11:00 PM - 7:00 AM) . * Strong troubleshooting and customer service skills. * Ability to work on-site and be ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with help desk ticketing systems (e.g., Remedy, ServiceNow, or equivalent). * Working knowledge of PC hardware, peripherals, and LAN/network fundamentals. * Strong troubleshooting and ...

Agile Defense

Help Desk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Provide help desk support for all supported applications via phone/email. * Serve as the initial ... Experience in providing technical support and troubleshooting network, desktop and/or systems ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in ... There is no wiring, hooking up or unhooking anything, no remote access nothing like that. The Call ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desk experience. Technical Skills: * Basic knowledge of Windows and macOS operating systems ... Experience with remote desktop tools, call management and helpdesk software. Communication:

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Experience: * 2-3 years of experience in help desk or technical support roles. * Familiarity with Microsoft Office 365, Windows operating systems, and common office applications. * Experience with ...

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No Experience Help Desk information

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$12

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$33

How much do no experience help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for no experience help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a no experience help desk?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What skills and qualifications are needed to succeed as a no experience help desk professional?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What challenges do entry-level no experience help desk professionals face, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

Is it possible to get a help desk job with no experience?

Help desk jobs often do not require prior experience, especially entry-level positions that focus on customer service and basic technical support. Candidates typically need good communication skills, basic computer knowledge, and may benefit from certifications like CompTIA A+ to improve their chances. Employers may provide on-the-job training for technical tasks.
More about No Experience Help Desk jobs

What cities are hiring for No Experience Help Desk jobs?

Cities with the most No Experience Help Desk job openings:

What are the most commonly searched types of Help Desk jobs?

The most popular types of Help Desk jobs are:

What states have the most No Experience Help Desk jobs?

States with the most job openings for No Experience Help Desk jobs include:

No Experience Help Desk jobs near you
Infographic showing various No Experience Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

MAINSTREAM FIBER NETWORKS LLC

Nashville, IN • On-site

$18 - $20/hr

Full-time

Posted 5 days ago

Job description

Summary (Mon- Fri 11am-8PM)

The role of Help Desk Technician is responsible for providing technical support to Mainstream Fiber Internet customers. HD Techs are responsible for tasks assigned by the Company in connection with service order and installation activation for residential customers. These tasks may include, but not be limited to, installation, maintenance and repair of voice, data, and/or service either remotely or at the customer premise.

Role and Responsibilities

  • Works on assignments that are moderately complex in nature where judgement is used to resolve problems and make routine recommendations
  • Monitors and notifies management when similar frequent issues occur so that appropriate action can be taken
  • Work will generally be full time in an office settings, although overtime may be required, along with site visits to customer locations as needed
  • May be required to perform additional duties and tasks as required by the Company
  • Respond to request for assistance by phone, email, and system alerts/tickets
  • Create, update, and provide follow up for tickets created in Mainstream’s customer relationship management portal
  • Logs customer problems and tracks calls through resolution
  • Escalate details of issues to NOC support if required
  • Ensure timely escalation of customer problems by assigning priority and resolution
  • Follow established documented procedures, and identify potential improvements
  • Provide triage and support for network and circuit outages
  • Perform additional tasks as assigned

Qualifications and Education Requirements

  • High School Diploma or equivalent education, required
  • Experience in troubleshooting basic networking related issues: including routing, switching, firewalls, and DHCP
  • Exposure to VOIP phones and knowledge of basic function
  • Ability to identify and distinguish audible tones/levels and colors
  • Ability to communicate naturally and pleasantly over the telephone
  • Requires alertness and attention to detail with ability to work under stress

Preferred Skills

  • Associates or Bachelors’ degree in related field, preferred
  • Network+ Certified, preferred

Additional Notes

  • Position is remote-based, following necessary in office training
  • Please note the Help Desk at Mainstream is NOT a traditional PC Help Desk. There is no computer troubleshooting required, past knowing how to run speed tests, verifying the end user equipment is receiving an IP address, and other basic network checks

Mainstream Fiber Networks reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise.


Mon- Fri 11am-8PM