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Entry Level Help Desk Jobs (NOW HIRING)

Symbiotic Corp.

Help Desk and PC Support Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Entry-Level Help Desk and PC System Support Technician Job Information: Date Opened 03/05/2026 Job Type: Full-time Industry: Technology Work Experience: 0-1 year City: Dallas State/Province: Texas ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...

Robert Half

Help Desk Analyst

Kalamazoo, MI · On-site

$18 - $22/hr

We are looking for an entry-level Help Desk Analyst to join an education-focused organization in Kalamazoo, Michigan on a Contract basis. This opportunity is ideal for someone with foundational ...

Vinfen

Help Desk Associate

Cambridge, MA · On-site

$19.23/hr

Mon-Fri, 9am-5pm, Rotating weekends Salary: $19.23 / hour As a Helpdesk Associate, you will work on the IT team to provide entry level help desk support directly to Vinfen end users and to critical ...

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How much do entry level help desk jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

More about Entry Level Help Desk jobs
What cities are hiring for Entry Level Help Desk jobs? Cities with the most Entry Level Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Entry Level Help Desk jobs? States with the most job openings for Entry Level Help Desk jobs include:
What job categories do people searching Entry Level Help Desk jobs look for? The top searched job categories for Entry Level Help Desk jobs are:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 35% Full Time, 61% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Entry-Level Help Desk Technician

Entry-Level Help Desk Technician

Oaks Integrated Care

Lawrence Township, NJ • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Entry-Level Help Desk Technician

Job Category: Info Technology Requisition Number: HELPD001329

Full-Time On-site Salary: $45,000 USD per year

Mercer County Lawrence Township, NJ 08648, USA

Job Details

Join our team today and immerse yourself in a rewarding career for years to come!

As a Help Desk Technician, you will work within our IT department located in Lawrenceville, Mercer County NJ.

Schedule: Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch

Responsibilities:

  • Provides technical support and assistance to users facing IT related issues.
  • Installs, configures and responds to customer calls for software, hardware, peripherals, and other data network devices;
  • Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment;
  • Develops and maintains technical documentation;
  • Responsible for 24X7 on-call support;
  • Ensures that the customer is kept informed of the call and ticket status through problem resolution;

Benefits:

  • Competitive base salary
  • Medical and dental insurance
  • Vision plan
  • Retirement plan
  • Flexible spending plans
  • EXCELLENT time benefits for qualified positions!
  • Opportunity for personal and career growth
  • Team-oriented environment we practice the FISH! Philosophy!

Qualifications:

  • Associate degree or at least two years' experience in computer hardware/software support and troubleshooting;
  • Must have a high level of responsibility and dependability;
  • Excellent communication skills, knowledge of basic network principles and peer to peer networking;
  • Knowledge of Windows and Novell server environments;
  • Proficient in MS office suite;
  • Valid Driver's License

All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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