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Entry Level Help Desk Jobs in Hawaii (NOW HIRING)

Oxford Solutions

Entry-Level Help Desk Technician

Honolulu, HI · On-site

$19.75 - $26.75/hr

Contract | Onsite | Honolulu, HI Oxford Solutions is working with a client seeking an Entry-Level Help Desk Technician for an onsite contract role in Honolulu, HI. This is a great opportunity for a ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

... desk support, Help desk, Office 365 Top Skills Details Desktop,Support,Customer service ... Entry Level Job Type & Location This is a Contract position based out of Honolulu, HI. Pay and ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

... desk support, Help desk, Office 365 Top Skills Details Desktop,Support,Customer service ... Entry Level Job Type & Location This is a Contract position based out of Honolulu, HI. Pay and ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Experience Level: Entry Level * Workplace Type: Onsite * Location: Lihue, Hawaii (Kauai) Key Skills Desktop Support • Help Desk • Windows • Imaging • Deployment • Troubleshooting • Active ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Experience Level: Entry Level * Workplace Type: Onsite * Location: Lihue, Hawaii (Kauai) Key Skills Desktop Support • Help Desk • Windows • Imaging • Deployment • Troubleshooting • Active ...

cpy

Part Time Studio Coordinator Kapolei

Kapolei, HI · On-site

$13 - $17.25/hr

... SET team - Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

cpy

Part Time Studio Coordinator Kapolei

Kapolei, HI

$13 - $17.25/hr

... SET team - Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

AlohaHP

Entry-Level Labor / Moving Crew

Honolulu, HI · On-site

$17 - $17.01/hr

Entry-Level Labor / Moving Crew - Honolulu $17/hour | Paid Weekly | Full-Time | Monday-Friday ... This isn't a sit-at-a-desk kind of job. You'll be lifting, loading, wrapping, moving, and helping ...

AlohaHP

Entry-Level Labor / Moving Crew

Honolulu, HI · On-site

$17 - $17.01/hr

Entry-Level Labor / Moving Crew - Honolulu $17/hour | Paid Weekly | Full-Time | Monday-Friday ... This isn't a sit-at-a-desk kind of job. You'll be lifting, loading, wrapping, moving, and helping ...

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Hawaii

Entry Level Help Desk information

See Hawaii salary details

$13

$24

$35

How much do entry level help desk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level help desk in Hawaii is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $26.97 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Hawaii? The most popular types of Help Desk jobs in Hawaii are:
What are popular job titles related to Entry Level Help Desk jobs in Hawaii? For Entry Level Help Desk jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Hawaii look for? The top searched job categories for Entry Level Help Desk jobs in Hawaii are:
What cities in Hawaii are hiring for Entry Level Help Desk jobs? Cities in Hawaii with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Hawaii as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,030 per year, or $24.1 per hour.
Entry-Level Help Desk Technician

Entry-Level Help Desk Technician

Oxford Solutions

Honolulu, HI • On-site

$19.75 - $26.75/hr

Other

Posted 21 days ago

Job description

Contract | Onsite | Honolulu, HI

Oxford Solutions is working with a client seeking an Entry-Level Help Desk Technician for an onsite contract role in Honolulu, HI.

This is a great opportunity for a recent college graduate or early-career IT professional with less than one year of experience who is looking to build hands-on help desk experience. The ideal candidate will be eager to learn, dependable, proactive, and comfortable being mentored by more senior IT staff.

Responsibilities

  • Provide basic Tier 1 support for end users
  • Help triage technical issues, gather information, and open support tickets
  • Assist with password resets, basic error messages, and general user questions
  • Escalate more complex issues to the appropriate support tier
  • Image laptops and desktops using Microsoft MECM
  • Provision iPhones and iPads through the company s mobile device management system
  • Archive, wipe, and repurpose returned IT equipment
  • Support IT inventory cleanup and organization
  • Assist onsite IT lead with hands-on support tasks as needed
  • Provide meeting room support and guest Wi-Fi assistance

Qualifications

  • Recent college graduate or entry-level IT candidate with less than one year of experience
  • Strong interest in building a career in help desk or IT support
  • Basic understanding of computers, mobile devices, and end-user support
  • Ability to follow instructions, document issues clearly, and ask good questions
  • Professional, reliable, and willing to take on a variety of support tasks
  • Go-getter attitude with a strong desire to learn and be mentored
  • Comfortable working onsite in Honolulu, HI

Entry-Level Help Desk Technician - 26-00522

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