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Entry Level Help Desk Jobs Near Me

World Elite Inc

Front Desk Associate (Evening)

Powell, OH · On-site

$11 - $18/hr

What You'll Do From answering phones, helping with customer questions, handing out a lot of ... Tuesday/Thursday evenings * Entry-level, $11-$18/hr (based on experience) * Position available in ...

World Elite Inc

Front Desk Associate (Evening)

Powell, OH · On-site

$12 - $18/hr

What You'll Do From answering phones, helping with customer questions, handing out a lot of ... Tuesday/Thursday evenings * Entry-level, $11-$18/hr (based on experience) * Position available in ...

STAQ Pharma Inc

IT Helpdesk Technician

Columbus, OH · On-site

This entry-level position provides day-to-day support for computers, mobile devices, and networked systems while ensuring all work is performed in accordance with company policies. The Helpdesk ...

giftHEALTH Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

Gifthealth

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

Gifthealth Inc

IT Support Specialist I

Columbus, OH

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

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Entry Level Help Desk information

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How much do entry level help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
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Entry Level Help Desk jobs near you
A map of the United States highlighting the number of Entry Level Help Desk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entry Level Help Desk job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Helpdesk Technician

Ardent Property Management

Westerville, OH

Full-time

Posted 4 days ago

Job description

Description

Job Title: Entry level IT Helpdesk Technician 

Department: Information Technology
Reports To: Director of IT 

Location: 470 Olde Worthington Rd. Westerville, Ohio 43082
Job Type: Full-Time 


Job Overview: 

We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users, troubleshoot and resolve technical issues, assist with hardware/software deployment, and maintain critical IT infrastructure. This role is crucial to ensuring daily operations run smoothly, contributing to both on-site and remote IT support needs across our organization. 


Key Responsibilities: 

  • Respond to and resolve technical support tickets via phone, email, and in-person. 
  • Diagnose and troubleshoot end-user issues involving: 
  • User accounts and access 
  • Print services and printer configuration 
  • Asset inventory management 
  • Support for desktops, thin clients, laptops, tablets, phones, and hotspots 
  • Use physical and logical diagnostic tools to resolve network and hardware/software issues. 
  • Assist with the setup and deployment of technology solutions for new Ardent site launches. 
  • Assist with site teardowns and equipment removal once Ardent site sales are complete. 
  • Maintain a structured and documented scrapping process for decommissioned technology assets, ensuring Director of IT approval. 
  • Work independently to complete special IT projects; take ownership of assigned helpdesk initiatives. 
  • Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems. 
  • Collaborate with other technical teams to troubleshoot and resolve large scale issues. 
  • Handle special requests and participate in unique technology projects as directed. 
  • Manage inventory and accountable property within the IT storage room, ensuring accuracy and accessibility. 
  • Test and evaluate new hardware and software before company-wide deployment. 
  • Oversee and manage daily ticketing queue operations-create, route, and resolve helpdesk tickets efficiently. 
  • Uphold high standards in customer service, ensuring a positive and supportive user experience. 
  • Adhere to documentation best practices and departmental standards. 

Requirements

Qualifications: 

  • 1-2 years of relevant experience in a technical support or helpdesk role. 
  • Strong understanding of Windows operating systems, Office 365, and common network troubleshooting tools. 
  • Knowledge of desktop imaging solutions (e.g., Intune). 
  • Familiarity with IT asset management systems and ticketing platforms (e.g., Freshdesk, AssetTiger). 
  • Excellent problem-solving, communication, and interpersonal skills. 
  • Ability to work independently and as part of a team. 
  • Strong organizational skills with attention to detail and documentation. 
  • Willingness to travel occasionally for site support, as needed.

Apply