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Entry Level Help Desk Jobs Near Me

Help Desk Analyst I

Columbus, OH · On-site

$19.75 - $27/hr

... entry-level assistance for Azure Virtual Desktop sessions and help address connectivity concerns ... desk system. • Help manage IT supplies and consumable inventory to ensure essential support ...

Tier 3 Help Desk Technician

Dublin, OH · On-site

$19.25 - $26/hr

Our client, a growing Managed Service Provider (MSP), is seeking an experienced Tier 3 Help Desk ... Applicants seeking their first opportunity beyond entry-level or Tier 1 support are encouraged to ...

This entry-level position provides day-to-day support for computers, mobile devices, and networked systems while ensuring all work is performed in accordance with company policies. The Helpdesk ...

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

Help customers choose wash packages & sell memberships * Safely guide vehicles into the wash tunnel ... Work outdoors in a high-energy team environment This is not a desk job. You'll be on your feet ...

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Entry Level Help Desk information

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How much do entry level help desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
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What cities are hiring for Entry Level Help Desk jobs? Cities with the most Entry Level Help Desk job openings:
What states have the most Entry Level Help Desk jobs? States with the most job openings for Entry Level Help Desk jobs include:
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A map of the United States highlighting the number of Entry Level Help Desk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entry Level Help Desk job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Help Desk Analyst I

Help Desk Analyst I

Robert Half

Columbus, OH • On-site

$19.75 - $27/hr

Temporary

Posted 4 days ago


Job description

We are looking for a Help Desk Analyst I to provide frontline technical assistance for employees in Columbus, Ohio. This position supports day-to-day technology needs across hardware, software, user accounts, and workplace collaboration tools while delivering responsive service and clear communication. This is a Long-term Contract opportunity within the Printing/Publishing industry, ideal for someone who enjoys solving issues in a fast-paced support environment.
Responsibilities:
• Deliver first-level technical support for Windows and macOS devices, business applications, printers, scanners, and related peripherals through remote and in-person assistance.
• Diagnose and resolve common issues involving Microsoft Office, Adobe Creative Cloud, web browsers, and desktop operating systems while guiding users through effective solutions.
• Support user access administration by creating, updating, and maintaining accounts in Active Directory, Azure AD, Microsoft 365, and other cloud-based platforms.
• Provide entry-level assistance for Azure Virtual Desktop sessions and help address connectivity concerns across a hybrid network environment.
• Set up, maintain, and troubleshoot conference room technology, including preparing spaces for meetings and offering basic end-user instruction when needed.
• Monitor endpoint detection and reporting alerts, respond to reported incidents, and escalate concerns in alignment with established security practices.
• Document support activity, update ticket records, and track issue resolution and project-related tasks within the service desk system.
• Help manage IT supplies and consumable inventory to ensure essential support materials and equipment remain available.
• Follow organizational security standards and reinforce best practices during daily support interactions.• 2+ years of experience in a help desk, service desk, or desktop support role.
• Proficiency supporting Microsoft Windows 10 and general Microsoft Windows desktop environments.
• Working knowledge of Active Directory, service desk ticket handling, and basic troubleshooting methods.
• Experience assisting users with Microsoft Office applications, including Microsoft Teams, and other common business software.
• Familiarity with macOS support, network printers, browser troubleshooting, and hybrid connectivity issues.
• Strong verbal and written communication skills with the ability to remain organized and calm during user support situations.
• Associate degree in a technology-related field or equivalent hands-on experience; help desk certifications are preferred.
• Ability to lift up to 15 pounds and perform extended computer-based work as needed.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948