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Entry Level Help Desk Jobs in Louisiana (NOW HIRING)

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

O

AsstMgr-Front Desk

Saint James, LA · On-site

$16.25 - $21/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... helping others to improve their knowledge or skills. Providing guidance and direction to ...

Marriott

Assistant Front Desk Manager

New Orleans, LA · On-site

$16.75 - $21/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... helping others to improve their knowledge or skills. Provides guidance and direction to ...

New

Marriott

Assistant Front Desk Manager

New Orleans, LA

$16.75 - $21/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... helping others to improve their knowledge or skills. Provides guidance and direction to ...

New

Marriott

Assistant Front Desk Manager

New Orleans, LA · On-site

$25.48 - $28.85/hr

Y JOB SUMMARY Entry level management position that is responsible for leading and assisting with ... helping others to improve their knowledge or skills. • Provides guidance and direction to ...

Global Data Systems Inc.

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

Description: The IT Support Intern is a supervised, entry-level learning position designed to ... No prior professional experience required; coursework, personal projects, or prior help-desk ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA

$14.25 - $19/hr

Description The IT Support Intern is a supervised, entry-level learning position designed to ... No prior professional experience required; coursework, personal projects, or prior help-desk ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

The IT Support Intern is a supervised, entry-level learning position designed to introduce students ... No prior professional experience required; coursework, personal projects, or prior help-desk ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Louisiana

Entry Level Help Desk information

See Louisiana salary details

$10

$19

$28

How much do entry level help desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level help desk in Louisiana is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.21 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Louisiana?

The most popular types of Help Desk jobs in Louisiana are:

What cities in Louisiana are hiring for Entry Level Help Desk jobs?

Cities in Louisiana with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $41,177 per year, or $19.8 per hour.

IT Help Desk - Part-Time

Technologix

Ruston, LA • On-site

Part-time

Re-posted 6 days ago

Job description

Quarterly Part-Time in Ruston, LA - Entry Level

Open to current Louisiana Tech University students

Summary

We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.

An excellent Help Desk Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed.

Your goals will be to build value for clients that will help protect the company's character and business.

IT Help Desk Part-Time Technician Responsibilities

  • Serve as a professional and competent point of contact for customers seeking technical assistance over the phone or via service ticket
  • Follow Technologix standard operating procedures (SOPs) during training and production phases of employment
  • Complete remote troubleshooting through diagnostic techniques and pertinent questions
  • Discover the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unsolved issues to the next level of support personnel
  • Provide detailed information on IT products or services
  • Record events and problems and their resolution in logs
  • Follow-up and update customer status and information
  • Pass on / escalate any client feedback or suggestions to the appropriate internal team
  • Identify and suggest possible improvements to procedures

IT Help Desk Part-Time Technician Requirements

  • Actively pursuing a degree in Cyber Engineering, CIS, or related field
  • Some experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and solve basic technical issues
  • Proficiency in English
  • Excellent verbal and written communication skills
  • Customer-oriented and cool-tempered
  • Must be eligible to work in the US without sponsorship