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Help Desk Associate Jobs in Louisiana (NOW HIRING)

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

Corporate Position Help Desk Technician Req Code 2886 General Location Metairie Primary ... role is required; • Associates' Degree in directly related discipline or current CompTIA ...

EDG

Help Desk Technician (2886)

Metairie, LA · On-site

$18.50 - $25/hr

Required : • High School diploma or the equivalent required • Minimum of three (3) years of proven experience as a help desk technician or IT customer support role is required • Associates ...

Premier Lanes

Front Desk Associate

Lafayette, LA · On-site

$8.50/hr

Front Desk Associate Share Apply Part-time Starting at $8.50 per hour We are seeking a friendly ... Excellent communication skills are paramount to help us continue to delight our customers and ...

Premier Lanes

Front Desk Associate

Lafayette, LA · On-site

$8.50/hr

... Front Desk Associate. The ideal candidate will have at least 1-2 years of customer service ... Excellent communication skills are paramount to help us continue to delight our customers and ...

Premier Lanes

Front Desk Associate

Lafayette, LA · On-site

$8.50/hr

... Front Desk Associate. The ideal candidate will have at least 1-2 years of customer service ... Excellent communication skills are paramount to help us continue to delight our customers and ...

First Horizon Bank

IT Help Desk Tech

Lafayette, LA · On-site

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

John H. Carter

IT Help Desk

Baton Rouge, LA · On-site

Essential Duties & Responsibilities: * Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a ...

Genesis Health Clubs

Front Desk

Baton Rouge, LA · On-site

$11 - $14/hr

Training & development We are looking for a positive Front Desk Associate to join our team! At the ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk

Baton Rouge, LA · On-site

$12.25 - $15.75/hr

Training & development We are looking for a positive Front Desk Associate to join our team! At the ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

GDIT

Service Desk Support Analyst

Bossier City, LA · Hybrid

$18.22 - $23/hr

Skills: Computer Support, Internet Troubleshooting, IT Help Desk, Troubleshooting Hardware ... Associate's degree or equivalent and 1 yr of related experience(minimum of 3 or more years or ...

Courser

IT Support Services I - Help Desk

Lafayette, LA · On-site

$18 - $20/hr

The IT Support Services associate will be responsible for diagnosing, troubleshooting, and ... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Louisiana

Help Desk Associate information

See Louisiana salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for help desk associate in Louisiana is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.58 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Louisiana? The most popular types of Help Desk jobs in Louisiana are:
What are popular job titles related to Help Desk Associate jobs in Louisiana? For Help Desk Associate jobs in Louisiana, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Louisiana look for? The top searched job categories for Help Desk Associate jobs in Louisiana are:
What cities in Louisiana are hiring for Help Desk Associate jobs? Cities in Louisiana with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,180 per year, or $18.4 per hour.

Help Desk Technician

EDG Inc

Metairie, LA • On-site

$18.50 - $25/hr

Full-time

Re-posted 5 days ago

Job description

Industry *Corporate Position Help Desk Technician Req Code 2886 General Location Metairie Primary Responsibilities Requisition Number: 2886
Job Title: Help Desk Technician
Date Opened: 4/6/2026
Location: Metairie
Industry: Corporate
Department: Information Technology
Employment Type: Full-Time Regular
Part-Time Available: No
Eligible for US Work Authorization Sponsorship: No
FLSA Exemption: Non-Exempt
Job Summary:
The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems.
Job Duties and Responsibilities:
• Provide end-user support, resolving technical issues and provides technical assistance for all Operating systems; Provide remote support through phone or end-user via phone;
• Set up new hires with equipment and appropriate access to the company's system;
• Troubleshoot issues with equipment like printers, computers and servers
• Assist with the maintenance of the business software applications;
• Assist with the implementations, installations, configurations, monitoring, trouble shooting and evaluation of existing and new operating system;
• May confer with database programmers, analysts or other system administrators.
Qualifications (Knowledge, Skills and Abilities):
• High School diploma or the equivalent required;
• Minimum of three (3) years of proven experience as a help desk technician or IT customer support role is required;
• Associates' Degree in directly related discipline or current CompTIA Certificates (A+, Network+ and/or Security+) may be considered in lieu of one (1) year of the required experience;
• Tech savvy with working knowledge of office automation products, databases and remote control;
• Good understanding of computer systems, mobile devices and other tech products;
• Ability to diagnose and resolve basic technical issues;
• Proficiency in English;
• Excellent communication skills;
• Customer-oriented and cool-tempered.
Working Conditions:
• Work is primarily conducted in an office environment (Private or Semi-Private Office) but also requires occasional travel to off-site work locations;
• Interaction with other team members, as well as supervisors and client personnel;
• Must be able to wear safety equipment as required by the safety department for personal protection;
• May be required to travel out of town on a periodic basis.
Physical Requirements (With or without Reasonable Accommodation):
• Must be able to lift and carry 20 pounds;
• Sufficient clarity of speech and hearing or other communication capabilities which permits employee to communicate effectively;
• Ability to sit for prolonged periods of time;
• Sufficient vision or other powers of observation which permits employee to conduct analysis and investigations;
• Sufficient manual dexterity which permit the employee to perform routine office duties;
• Sufficient personal mobility and physical reflexes to perform office duties and travel when necessary to off-site locations.
This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

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