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Help Desk Associate Jobs in Louisiana (NOW HIRING)

Confluent Health

Clinic Business Associate

Gonzales, LA · On-site

$17 - $18/hr

Full Time Front Desk Medical Receptionist Baton Rouge Physical Therapy, a member of the Confluent ... A calm, patient-centered approach with strong attention to detail and a willingness to help the ...

Confluent Health

Clinic Business Associate

Gonzales, LA · On-site

$17 - $18/hr

Manage front desk operations including patient check-in, check-out, scheduling, insurance ... A calm, patient-centered approach with strong attention to detail and a willingness to help the ...

Black Box Corporation

IT Helpdesk

Rayville, LA

Monitor service desk tickets and ensure timely updates and closure for all assigned cases ... High School Diploma or equivalent required, Associate's or Bachelor's degree in Information ...

Black Box

IT Helpdesk

Rayville, LA · On-site

Monitor service desk tickets and ensure timely updates and closure for all assigned cases ... High School Diploma or equivalent required, Associate's or Bachelor's degree in Information ...

RLC, LLC

IT Support Specialist

Broussard, LA · On-site

RLC, LLC is looking for a self-motivated IT Help Desk Support Technician to join our team. You'll ... What You'll Need Associate degree or equivalent certifications plus 3-5 years of IT support ...

RLC, LLC

IT Support Specialist

Broussard, LA · On-site

RLC, LLC is looking for a self-motivated IT Help Desk Support Technician to join our team. You'll ... What You'll Need Associate degree or equivalent certifications plus 3-5 years of IT support ...

NOPSI Hotel

Front Desk Supervisor

New Orleans, LA · On-site

$15.75 - $20.25/hr

More than that, we know our Associates are the shining stars of what we do! We understand what it ... Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.

Santa Clara University

$28.03 - $33.65/hr

Administrative Associate Position Type:Regular Hiring Range: $28.03 - $33.65 per hour; Compensation ... Technology Help Desk, OneStop Office, Human Resources. * Review and answer emails (JST Magis ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Louisiana

Help Desk Associate information

See Louisiana salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for help desk associate in Louisiana is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.58 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Louisiana? The most popular types of Help Desk jobs in Louisiana are:
What are popular job titles related to Help Desk Associate jobs in Louisiana? For Help Desk Associate jobs in Louisiana, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Louisiana look for? The top searched job categories for Help Desk Associate jobs in Louisiana are:
What cities in Louisiana are hiring for Help Desk Associate jobs? Cities in Louisiana with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,180 per year, or $18.4 per hour.

Guest Services Associate | Front Desk | Full Time

Hostelling International USA (HI USA)

New Orleans, LA • On-site

$14/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Join Our Team as a Guest Service Associate at HI USA New Orleans Hostel!

Would you love to interact with travelers from all around the world and welcome them to your city? Join Hostelling International USA at our vibrant New Orleans hostel, located in the heart of the city. We are currently accepting applications for a full time Guest Service Associate who will play a crucial role in creating a welcoming atmosphere while ensuring the reception desk runs smoothly, efficiently, and in accordance with hostel policy.

Position Details:

Pay: $14.00

Shifts: Flexible availability to work a combination of AM and PM shifts required

Type: Full-time, benefit-eligible

Benefits: Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more (New Hire waiting periods apply).

Perks:

- Free stays at other HI USA hostels (subject to availability)

- Discounts on hundreds of brands

- On-the-job training

- Opportunities for growth within HI USA

- Friendly and inclusive work environment

Responsibilities:

- Welcome, register, orient, and supervise guests, providing group orientations with cultural sensitivity

- Handle individual and group reservations via telephone, email, or online

- Conduct hostel tours and gather guest feedback

- Follow procedures to ensure the security and safety of the hostel, guests, and staff

- Maintain shift reports, logs, and daily paperwork, including overnight fees, sales, and rentals

- Perform various tasks including laundry, cleaning, bookkeeping, and food preparation

- Provide information on HI memberships, the hostel, and local area to guests

- Promote HI USA's mission: "To help all, especially the young, gain a greater understanding of the world and its people, through Hostelling"

- Positively represent HI USA to guests, callers, and local officials

- Provide overnight, on-call assistance for emergencies

- Perform other duties as assigned by management

Skills/Qualifications:

- High school diploma or GED

- Preferred: Customer service experience, Hostelling experience, and the ability to speak a second language

- Excellent communication skills and ability to handle cash accurately

- Enjoy working with the public; able to calmly and professionally handle conflicts, guest issues, or emergencies

- Ability to multi-task in a fast-paced environment and work independently or as part of a team

- Computer literacy (WINXP, MS Word, Excel, Outlook)

- Willingness to work evenings, weekends, and holidays as required

- Preferred: First aid and CPR certification (training can be provided)

Physical Requirements:

- Regularly required to sit, use hands and arms

- Frequently required to stand, walk, talk, and hear

- Occasionally required to climb or balance

- Must be able to lift and move up to 50 pounds

- Specific vision abilities required: close, peripheral, color vision, depth perception, and the ability to adjust focus

- Noise level in the work environment is usually moderate

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We Make a Difference!

At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team.

Apply