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Entry Level Help Desk Jobs in Kenner, LA (NOW HIRING)

Toyota of Kenner

Sales Manager

Kenner, LA

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Toyota of Kenner

Sales Manager

Kenner, LA

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Toyota of Kenner

Sales Manager

Kenner, LA · On-site

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Toyota of Kenner

Sales Manager

Kenner, LA

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Toyota of Kenner

Sales Manager

Kenner, LA

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Toyota of Kenner

Sales Manager

Kenner, LA · On-site

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

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Entry Level Help Desk information

See Kenner, LA salary details

$10

$18

$27

How much do entry level help desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level help desk in Kenner, LA is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.25 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What cities near Kenner, LA are hiring for Entry Level Help Desk jobs?

Cities near Kenner, LA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Kenner, LA as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,373 per year, or $18.9 per hour.

Help Desk Specialist with Security Clearance

Zachary Piper Solutions, LLC

Arabi, LA • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Zachery Piper Solutions is seeking a Help Desk Specialist to support a DoD program that is fully funded through 2028, supporting the Department of the Navy program based in New Orleans, LA. The Help Desk Specialist provides end-user technical support across a large enterprise environment. It's an excellent opportunity for someone looking to build their IT career and gain exposure within the Intelligence Community. The role will begin on a night-shift schedule, with the option to move to other shifts after the first few months depending on candidate preference. ACTIVE SECRET CLEARANCE AND COMPTIA SECURITY+ REQUIRED Primary Responsibilities: • Provide technical assistance for laptops, desktops, printers, mobile devices, and other network-connected equipment • Troubleshoot issues related to connectivity, operating systems, Microsoft/Office applications, and VTC systems • Collaborate with employees and leadership to diagnose and resolve IT problems • Support daily operations of the Enterprise Service Desk • Manage service tickets, run scripts, answer incoming calls, and meet established service metrics Required Qualifications: • Active Secret Clearance • At least 1 year of IT support experience • IAT II certification (Security+, CCNA Security, CySA+, or higher-level equivalent) • Hands-on experience with troubleshooting, ticketing tools, and general IT support Compensation & Benefits: • Comprehensive benefits package including PTO, paid holidays, medical, dental, vision, 401(k), and sick leave as required • Salary range: $50,000-$55,000 annually Keywords: entry level, veteran, federal, government, clearance, secret, top secret, IT, information technology, IAT, IAT II, security plus, Security+, CND, SSCP, CCNA security, GSEC, admin, administrator, help desk, helpdesk, desktop support, ServiceNow, troubleshooting, field service, Windows, Microsoft, hardware, network, LAN, WAN, VPN, technician, ticketing systems, Remedy, enterprise service desk, customer service, remote support, end-user support, USMC, direct hire, full time, computer science, CASP+, CySA+, CCNP, GCIH, CCSP, Kansas City, Missouri, KCMO, Overland Park, Gladstone, Raytown, Independence, Lawrence KS, transitioning veteran #LI-Onsite #LI-RE1

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