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Entry Level Help Desk Jobs in Kenner, LA (NOW HIRING)

Toyota of Kenner

Sales Manager

Kenner, LA · On-site

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Toyota of Kenner

Sales Manager

Kenner, LA · On-site

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

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Entry Level Help Desk information

See Kenner, LA salary details

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How much do entry level help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk in Kenner, LA is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.25 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What cities near Kenner, LA are hiring for Entry Level Help Desk jobs?

Cities near Kenner, LA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Kenner, LA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,373 per year, or $18.9 per hour.

Sales Manager

Toyota of Kenner

Kenner, LA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

Job description

SUMMARY

Mills Automotive Group is looking for a preowned sales manager to join our growing sales department. We are looking for a dynamic, employee focused manager who thrives on getting results. You’ll work closely with upper management as well as the sales associate to ensure the business needs are met.  

WE OFFER:

  • Health, Dental, Medical
  • 401K
  • Paid Time Off

RESPONSIBILITIES:

  • Work directly with our employees and customers to develop relationships and help to enhance the sales process
  • Build rapport with customers to establish customer network
  • Manage the new vehicle inventory including ordering and dealer trades
  • Provide training and support to the sales staff and assist in closing deals
  • Help manage all other aspects of the sales department
  • Desk Deals, Track Gross Logs and RDR cars

REQUIREMENTS:

  • Minimum high school diploma or GED equivalent required
  • Prior automotive sales managerial experience preferred
  • Excellent communication and customer service skills
  • Understanding of inventory control
  • Strong computer & phone skills (Internet, MS Outlook, CRM)
  • Professional
  • Strong work ethic
  • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

About the Dealership

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 20 years, we are proud to have grown from 1 store to 35. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.

In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees’ college education!  We encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

Apply