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Help Desk Volunteer Jobs (NOW HIRING)

Central Peninsula Hospital

Help Desk Technician

Soldotna, AK

$21.75 - $29.50/hr

... volunteer technology support Summary Scope: At the entry level, Help Desk Technicians contribute ... independently to End-User Computing support activities, service request fulfillment, incident ...

Central Peninsula Hospital

Help Desk Technician

Soldotna, AK · On-site

$21.75 - $29.50/hr

... volunteer technology support Summary Scope: At the entry level, Help Desk Technicians contribute ... independently to End-User Computing support activities, service request fulfillment, incident ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Description The Help Desk Technician provides daily support to employees who are using software ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

The Help Desk Technician provides daily support to employees who are using software, hardware, or ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...

Methodist Health System

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

This includes volunteering to cover other shifts including operators and for weekends and off-hours needs • Develop and maintain new and creative methods for distributing Help Desk solutions to the ...

Methodisthealthsystem

Help Desk Analyst

Dallas, TX

$20.25 - $27.75/hr

This includes volunteering to cover other shifts including operators and for weekends andoff-hoursneeds Develop and maintain new and creative methods for distributing Help Desk solutions to the user ...

New

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... voluntary supplemental benefits, and access to an employee assistance program. The package also ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Provide daily help desk support for stores and end users with a focus on providing outstanding ... Voluntary supplemental life insurance * Company-paid short-term disability and long-term disability ...

Mercantile Bank

Help Desk Technician

Troy, MI

$19 - $25.50/hr

... volunteer opportunities. A Look into Your Day As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their ...

LCBC Church

Help Desk Specialist

Manheim, PA · On-site

Communicate clearly, warmly, and helpfully with staff and volunteers * Resolve basic to ... The Help Desk Specialist will meet regularly with the Director of IT for planning, goal setting ...

LCBC Church

Help Desk Specialist

Manheim, PA · On-site

Communicate clearly, warmly, and helpfully with staff and volunteers * Resolve basic to ... The Help Desk Specialist will meet regularly with the Director of IT for planning, goal setting ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program -- powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

Evergreen Health

Volunteer Coordinator

Kirkland, WA

$27.45 - $43.92/hr

Responsible for information desk volunteer orientation, updates, and ongoing training. Assists with ... to help our staff and their loved ones maintain and improve health and financial well-being.

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

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Help Desk Volunteer information

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How much do help desk volunteer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for help desk volunteer in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by Help Desk Volunteers, and how can they be effectively managed?

Help Desk Volunteers often encounter challenges such as handling a high volume of inquiries, addressing technical issues with limited resources, and communicating with users who may be unfamiliar with technology. To effectively manage these challenges, it’s important to stay organized, prioritize tasks based on urgency, and maintain patience and empathy when assisting users. Regular training and collaboration with other volunteers or team members can also help build confidence and improve problem-solving skills.

What is the difference between Help Desk Volunteer vs Help Desk Technician?

AspectHelp Desk VolunteerHelp Desk Technician
Required CredentialsNone typically required; some basic IT knowledge helpfulOften requires certifications like CompTIA A+ or similar
Work EnvironmentVolunteer settings, nonprofits, community centersCorporate, IT support centers, or internal company teams
Employer & Industry UsageNonprofits, charities, community organizationsBusinesses, IT service providers, corporate IT departments
Common Search & Comparison IntentUnderstanding volunteer roles in IT supportSeeking professional IT support roles or career info

Help Desk Volunteers typically assist in non-profit or community settings without formal certifications, focusing on basic support. Help Desk Technicians usually work in corporate environments, requiring certifications and technical skills to handle more complex issues. While both roles involve troubleshooting and customer service, the technician role is more specialized and paid, whereas the volunteer role is more entry-level and voluntary.

What are the key skills and qualifications needed to thrive as a Help Desk Volunteer, and why are they important?

To thrive as a Help Desk Volunteer, you need basic technical troubleshooting skills, familiarity with common software and hardware, and generally a high school diploma or equivalent. Experience with ticketing systems, remote support tools, and standard office software is often valuable. Patience, strong communication, and a customer-focused attitude help volunteers effectively assist users and resolve issues. These skills are crucial for ensuring users receive timely, clear support and fostering a positive organizational environment.

What are Help Desk Volunteers?

Help Desk Volunteers are individuals who provide support and assistance to users experiencing technical or service-related issues, often in nonprofit organizations, libraries, schools, or community centers. They help answer questions, troubleshoot problems, and guide users through resolving their concerns, whether it involves computer systems, software, or organizational services. These volunteers play a crucial role in ensuring smooth operations and positive user experiences, all while gaining valuable skills in customer service and technical support.
More about Help Desk Volunteer jobs
What cities are hiring for Help Desk Volunteer jobs? Cities with the most Help Desk Volunteer job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Help Desk Volunteer jobs? States with the most job openings for Help Desk Volunteer jobs include:
What job categories do people searching Help Desk Volunteer jobs look for? The top searched job categories for Help Desk Volunteer jobs are:
Help Desk Volunteer jobs near you
Infographic showing various Help Desk Volunteer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Front Desk Volunteer at a Supportive Housing Org

Avalon Housing Volunteers

Ann Arbor, MI • On-site

$14.75 - $18.75/hr

Full-time

Posted 16 days ago

Job description

About Avalon Housing
At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness. Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.
If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.
About Our Front Desk
Avalon Housing's main office has a front desk that serves our tenants, staff, and members of the community. Our Front Desk Volunteers provide coverage and help assist with questions and needs throughout the day.
Front Desk Volunteer
Core Responsibilities Include:
  • Providing front desk coverage by:
    • Greeting visitors
    • Answering visitor questions
    • Answering and triaging phone calls
    • Collecting rent payments
  • Tracking and logging shift information
Desired Qualifications and Experience:
  • Ability to effectively work with diverse populations in a non-judgmental way
  • Ability to work as part of a team
  • Must possess a positive and enthusiastic attitude and strong commitment toward helping those in need
  • Available to commit to 4-8 hours a week, at least 12 hours a month
  • Available for shifts Monday through Friday 9 AM - 5 PM
  • Minimum 3-month commitment preferred
Physical Demands:
Volunteers may need to lift and carry items weighing up to 25 pounds.
Position Information
Job Title: Front Desk Volunteer
Reports To: Aleah Pisarz, Volunteer Coordinator
Location: On-site at our main office: 1327 Jones Drive, Ann Arbor, MI 48105
Hours: Shifts available Monday through Friday, 9 AM - 5 PM with shifts starting at 9 AM, 11 AM, 1 PM, and 3 PM
Compensation: This is an unpaid and voluntary role. However, any direct and approved expenses related to the role will be reimbursed.
Avalon Housing is an equal opportunity employer. We welcome all applicants including applicants from diverse racial and ethnic backgrounds, as well as historically marginalized groups. This includes but is not limited to underrepresented gender identities, sexual/romantic orientations and/or relationship structures, people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder, and people with underrepresented religious and/or socio-economic backgrounds. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories until an offer of employment is extended. Avalon will not exclude someone based on criminal history unless it is determined the criminal history is related to or directly conflicts with the responsibilities of the position. We are committed to transparency about our decision making process, and will seek clarifying information from an applicant to help us make a determination in this regard.

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