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Help Desk Volunteer Jobs (NOW HIRING)

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and ... Company-paid and Voluntary Life Insurance plans * Paid Holidays and Paid Time Off Days

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and ... Company-paid and Voluntary Life Insurance plans * Paid Holidays and Paid Time Off Days

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

Respond to help desk calls, document issues in the ticketing system, and ensure timely resolution ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

Description The Help Desk Technician provides daily support to employees who are using software ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

Respond to help desk calls, document issues in the ticketing system, and ensure timely resolution ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

The Help Desk Technician provides daily support to employees who are using software, hardware, or ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...

Methodisthealthsystem

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

This includes volunteering to cover other shifts including operators and for weekends andoff-hoursneeds Develop and maintain new and creative methods for distributing Help Desk solutions to the user ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Provide daily help desk support for stores and end users with a focus on providing outstanding ... Voluntary supplemental life insurance * Company-paid short-term disability and long-term disability ...

Kelly Services

Help Desk Technician

Orlando, FL

$22/hr

Providing Help Desk support to resolve hardware and software issues for end-users * Developing and ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... voluntary supplemental benefits, and access to an employee assistance program. The package also ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

LCBC Church

Help Desk Specialist

Manheim, PA · On-site

Communicate clearly, warmly, and helpfully with staff and volunteers * Resolve basic to ... The Help Desk Specialist will meet regularly with the Director of IT for planning, goal setting ...

LCBC Church

Help Desk Specialist

Manheim, PA · On-site

Communicate clearly, warmly, and helpfully with staff and volunteers * Resolve basic to ... The Help Desk Specialist will meet regularly with the Director of IT for planning, goal setting ...

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Showing results 21-40

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Help Desk Volunteer information

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$19

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How much do help desk volunteer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for help desk volunteer in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk volunteers, and how can they be effectively managed?

Help Desk Volunteers often encounter challenges such as handling a high volume of inquiries, addressing technical issues with limited resources, and communicating with users who may be unfamiliar with technology. To effectively manage these challenges, it’s important to stay organized, prioritize tasks based on urgency, and maintain patience and empathy when assisting users. Regular training and collaboration with other volunteers or team members can also help build confidence and improve problem-solving skills.

What is the difference between Help Desk Volunteer vs Help Desk Technician?

AspectHelp Desk VolunteerHelp Desk Technician
Required CredentialsNone typically required; some basic IT knowledge helpfulOften requires certifications like CompTIA A+ or similar
Work EnvironmentVolunteer settings, nonprofits, community centersCorporate, IT support centers, or internal company teams
Employer & Industry UsageNonprofits, charities, community organizationsBusinesses, IT service providers, corporate IT departments
Common Search & Comparison IntentUnderstanding volunteer roles in IT supportSeeking professional IT support roles or career info

Help Desk Volunteers typically assist in non-profit or community settings without formal certifications, focusing on basic support. Help Desk Technicians usually work in corporate environments, requiring certifications and technical skills to handle more complex issues. While both roles involve troubleshooting and customer service, the technician role is more specialized and paid, whereas the volunteer role is more entry-level and voluntary.

What are the key skills and qualifications needed to thrive as a help desk volunteer?

To thrive as a Help Desk Volunteer, you need basic technical troubleshooting skills, familiarity with common software and hardware, and generally a high school diploma or equivalent. Experience with ticketing systems, remote support tools, and standard office software is often valuable. Patience, strong communication, and a customer-focused attitude help volunteers effectively assist users and resolve issues. These skills are crucial for ensuring users receive timely, clear support and fostering a positive organizational environment.

What is a help desk volunteer?

Help Desk Volunteers are individuals who provide support and assistance to users experiencing technical or service-related issues, often in nonprofit organizations, libraries, schools, or community centers. They help answer questions, troubleshoot problems, and guide users through resolving their concerns, whether it involves computer systems, software, or organizational services. These volunteers play a crucial role in ensuring smooth operations and positive user experiences, all while gaining valuable skills in customer service and technical support.
More about Help Desk Volunteer jobs

What cities are hiring for Help Desk Volunteer jobs?

Cities with the most Help Desk Volunteer job openings:

What are the most commonly searched types of Help Desk jobs?

The most popular types of Help Desk jobs are:

What states have the most Help Desk Volunteer jobs?

States with the most job openings for Help Desk Volunteer jobs include:

What job categories do people searching Help Desk Volunteer jobs look for?

The top searched job categories for Help Desk Volunteer jobs are:

Help Desk Volunteer jobs near you
Infographic showing various Help Desk Volunteer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Front Desk Volunteer

Pima Council on Aging

Tucson, AZ • On-site

$14.50 - $18.50/hr

Other

Re-posted 7 days ago

Job description

Pima Council on Aging is looking for a friendly, professional person who is comfortable on the phone and with computers to help out at the Front Desk of our office at 600 S. Country Club. If you are available a few hours a week and would enjoy greeting people and helping to direct them to our service providers, this might be the perfect opportunity for you!

Major Duties & Responsibilities:

  • Provides customer service to clients and visitors in person and by phone.
  • Assists with various administrative and clerical tasks, and other special projects if things are slow.

Knowledge, Skills, & Abilities:

  • Knowledge and skill in customer service relations.
  • Ability to effectively communicate with, receive information from, and convey information to others.
  • Ability to operate standard office equipment, such as fax machines, copiers, printers, and phone systems.
  • Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.

All PCOA volunteers must fill out an application, have an interview and background check, and obtain a level-1 fingerprint clearance card (which we will pay for once a candidate is accepted). We ask for a minimum of one year of commitment.

Join us, and help older adults in Pima County!

Apply