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Front Desk Treatment Jobs (NOW HIRING)

CaliDental

Front Desk / Treatment Coordinator

Marina, CA · On-site

$25 - $28/hr

Front Desk / Treatment Coordinator We're looking for a friendly, organized, and driven Front Desk / Treatment Coordinator to join our team. This role is essential in creating a great patient ...

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Front Desk Treatment information

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How much do front desk treatment jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for front desk treatment in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Treatment Coordinator, and why are they important?

To thrive as a Front Desk Treatment Coordinator, you need strong organizational abilities, knowledge of healthcare administration, and experience with scheduling and patient management, often supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHRs), and insurance verification systems is typically required. Excellent communication, customer service, and problem-solving skills help you build rapport with patients and handle diverse situations efficiently. These skills ensure smooth office operations, enhance patient satisfaction, and support the clinical team's workflow.

What front desk jobs pay the most?

Among front desk roles, positions such as hotel front desk managers and medical office managers tend to have higher salaries, often exceeding $40,000 annually. Salaries vary based on industry, location, experience, and additional responsibilities, with specialized skills and certifications potentially increasing earning potential.

What are Front Desk Treatment jobs?

Front Desk Treatment jobs typically refer to positions at medical, dental, or wellness facilities where employees manage administrative tasks and interact with patients or clients. These roles often include greeting patients, scheduling appointments, handling billing and insurance information, and maintaining patient records. Front Desk Treatment staff are essential in ensuring a smooth workflow, offering excellent customer service, and supporting healthcare professionals. Strong communication, organizational skills, and familiarity with medical office software are often required for success in these positions.

How to work front desk at a medical office?

A front desk treatment role in a medical office involves greeting patients, scheduling appointments, verifying insurance, and managing patient records using electronic health record (EHR) systems. Strong communication, organizational skills, and attention to detail are essential, and familiarity with medical terminology and basic computer skills are often required.

What is the difference between Front Desk Treatment vs Front Desk Receptionist?

AspectFront Desk TreatmentFront Desk Receptionist
CredentialsTypically no formal certification requiredOften requires high school diploma or equivalent
Work EnvironmentHealthcare settings, clinics, hospitalsOffices, clinics, hotels, various customer service settings
Employer & IndustryHealthcare providers, medical officesHotels, medical offices, corporate reception areas
Primary RoleProviding treatment or care to patientsGreeting visitors, scheduling, administrative support

While both roles involve front-line interaction, Front Desk Treatment focuses on providing patient care or treatment in healthcare settings, whereas Front Desk Receptionist handles administrative and customer service tasks across various industries.

What does a front desk specialist do?

A front desk specialist is responsible for greeting visitors, answering phone calls, scheduling appointments, and managing administrative tasks at the reception area. They often use office software and require good communication skills to provide excellent customer service in a professional environment.

What are some common challenges faced by Front Desk Treatment staff and how can they be managed effectively?

Front Desk Treatment staff often juggle multiple responsibilities, such as greeting patients, managing appointment schedules, handling phone inquiries, and coordinating with clinical teams. Common challenges include managing high patient volumes during peak times and addressing last-minute scheduling changes. Effective time management, clear communication, and utilizing scheduling software can help mitigate these challenges. Building strong relationships with both patients and clinical staff fosters a positive environment and ensures smooth operations throughout the day.
More about Front Desk Treatment jobs
What job categories do people searching Front Desk Treatment jobs look for? The top searched job categories for Front Desk Treatment jobs are:
Infographic showing various Front Desk Treatment job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,706 per year, or $15.2 per hour.
Front Desk / Treatment Coordinator

Front Desk / Treatment Coordinator

CaliDental

Marina, CA • On-site

$25 - $28/hr

Full-time

Medical, Dental

Posted 14 days ago

Job description

Front Desk / Treatment Coordinator

We’re looking for a friendly, organized, and driven Front Desk / Treatment Coordinator to join our team. This role is essential in creating a great patient experience while helping patients understand and move forward with their treatment plans.

What You’ll Do

  • Greet and welcome patients, ensuring a positive first impression
  • Check patients in/out and provide necessary paperwork
  • Answer phone calls and assist with scheduling, questions, and patient needs
  • Schedule, confirm, and manage appointments and treatment plans
  • Clearly explain treatment options and help patients move forward with care
  • Present financial options (CareCredit, LendingClub, etc.) and assist with collections
  • Verify insurance eligibility and review benefits with patients
  • Maintain accurate patient records and ensure HIPAA compliance
  • Keep the front office organized, clean, and running efficiently

What We’re Looking For

  • Strong customer service skills with a friendly, professional attitude
  • Experience in dental/medical front office, treatment coordinating, or similar role preferred
  • Ability to communicate treatment plans and build patient trust
  • Familiarity with insurance verification, PPOs, and EHR systems
  • Strong organizational and multitasking skills
  • Sales or case acceptance experience is a plus
  • Spanish speaking is a plus

Compensation

  • Pay based on experienc

Compensation is based on experience and qualification


Nothing in this job description restricts CaliDental’s right to assign or reassign job duties and responsibilities for this position at any time.