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Night Help Desk Jobs (NOW HIRING)

Navstar

Help Desk Specialist

Kansas City, MO · On-site

$50K - $55K/yr

Help Desk Specialist Zachery Piper Solutions is seeking a Help Desk Specialist to support a DoD ... The role will begin on a night-shift schedule, with the option to move to other shifts after the ...

New

ASM Research

Help Desk Agent - Night

San Antonio, TX · On-site

$14.75 - $18.75/hr

These roles are night shift, 11P-8A. Please note this is a 24x7x365 help desk so candidates will be expected to work a weekend shift and holiday work will be required on a rotating basis. Basic ...

ASM Research

Help Desk Agent - Night

San Antonio, TX · On-site

$15.50 - $19.75/hr

These roles are night shift, 11P-8A. Please note this is a 24x7x365 help desk so candidates will be expected to work a weekend shift and holiday work will be required on a rotating basis. Basic ...

Whmc

Help Desk Technician II

Colfax, WA

$26 - $45.50/hr

The Help Desk Technician II provides intermediate technical support to ensure smooth Information ... Differentials apply for evening, night, and weekend shifts. Our unique PTO plan enables employees ...

Whmc

Help Desk Technician I

Colfax, WA

$26 - $45.50/hr

The Help Desk Technician I performs a variety of functions to assure quality of operations ... Differentials apply for evening, night, and weekend shifts. Our unique PTO plan enables employees ...

Dohrn

Help Desk Analyst

Rock Island, IL · On-site

$22/hr

To provide 1st level help desk support to end users. The primary function is to document and ... Weekend and night hours occasionally required. Primarily sedentary work. Sedentary work involves ...

Dohrn

Help Desk Analyst

Rock Island, IL · On-site

$22/hr

To provide 1st level help desk support to end users. The primary function is to document and ... and night hours occasionally required. • Primarily sedentary work. Sedentary work involves ...

Dohrn

Help Desk Analyst

Rock Island, IL

$22/hr

To provide 1st level help desk support to end users. The primary function is to document and ... and night hours occasionally required. • Primarily sedentary work. Sedentary work involves ...

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Night Help Desk information

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How much do night help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for night help desk in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Night Help Desk professional, and why are they important?

To thrive as a Night Help Desk professional, you need strong troubleshooting abilities, familiarity with IT systems, and typically a degree or certification in information technology or a related field. Proficiency with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving skills help you support users and remain effective during overnight shifts. These competencies ensure quick, reliable technical support and maintain operational continuity for organizations during off-hours.

What are some unique challenges faced by Night Help Desk professionals, and how can they effectively manage them?

Night Help Desk professionals often encounter unique challenges such as working independently with limited immediate supervision and handling high-priority incidents when fewer resources may be available. Adapting to overnight hours can also impact alertness and communication with daytime teams. Effective management of these challenges involves developing strong troubleshooting skills, maintaining clear documentation for seamless handovers, and utilizing collaboration tools to stay connected with colleagues across shifts. Proactive communication and time management are key to ensuring smooth operations and customer satisfaction during nocturnal hours.

What are Night Help Desk jobs?

Night Help Desk jobs involve providing technical support and assistance to users during overnight hours. These professionals typically answer phone calls, respond to emails, and resolve issues related to computer systems, software, and network connectivity. Working at night, they ensure that organizations have continuous IT support, helping to minimize downtime and address urgent problems outside of regular business hours.

What is the difference between Night Help Desk vs Night IT Support?

AspectNight Help DeskNight IT Support
CredentialsTypically requires help desk certifications or basic IT knowledgeOften requires technical certifications like CompTIA A+ or Network+
Work EnvironmentHelp desk centers, call centers, or remote supportIT departments, data centers, or remote troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsTech companies, managed service providers, corporate IT teams
Search & Comparison IntentPeople comparing entry-level support rolesIndividuals seeking technical troubleshooting roles at night

Night Help Desk and Night IT Support roles share similarities in credentials and work environment, but Night IT Support often requires more technical certifications and involves more complex troubleshooting tasks. Both roles serve as critical support functions in IT, primarily during night shifts, but differ in scope and technical depth.

More about Night Help Desk jobs
What cities are hiring for Night Help Desk jobs? Cities with the most Night Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Night Help Desk jobs? States with the most job openings for Night Help Desk jobs include:
Night Help Desk jobs near you
Infographic showing various Night Help Desk job openings in the United States as of May 2026, with employment types broken down into 28% Full Time, 71% Part Time, and 1% Contract. Highlights an 84% Physical, and 16% Hybrid job distribution, with an average salary of $40,985 per year, or $19.7 per hour.
Help Desk Specialist

Help Desk Specialist

Navstar

Kansas City, MO • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Help Desk Specialist

Zachery Piper Solutions is seeking a Help Desk Specialist to support a DoD program that is fully funded through 2028, supporting the Department of the Navy program based in Kansas City, MO. The Help Desk Specialist provides end-user technical support across a large enterprise environment. It's an excellent opportunity for someone looking to build their IT career and gain exposure within the Intelligence Community. The role will begin on a night-shift schedule, with the option to move to other shifts after the first few months depending on candidate preference. Active Secret Clearance and CompTIA Security+ required.

Primary Responsibilities:

  • Provide technical assistance for laptops, desktops, printers, mobile devices, and other network-connected equipment
  • Troubleshoot issues related to connectivity, operating systems, Microsoft/Office applications, and VTC systems
  • Collaborate with employees and leadership to diagnose and resolve IT problems
  • Support daily operations of the Enterprise Service Desk
  • Manage service tickets, run scripts, answer incoming calls, and meet established service metrics

Required Qualifications:

  • Active Secret Clearance
  • At least 1 year of IT support experience
  • IAT II certification (Security+, CCNA Security, CySA+, or higher-level equivalent)
  • Hands-on experience with troubleshooting, ticketing tools, and general IT support

Compensation & Benefits:

  • Comprehensive benefits package including PTO, paid holidays, medical, dental, vision, 401(k), and sick leave as required
  • Salary range: $50,000–$55,000 annually

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