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Part Time Help Desk Jobs (NOW HIRING)

Fastenal Company

Distribution Center Help Desk

MO · On-site

$15.25 - $19.50/hr

Distribution Center Help Desk Avenida Multiparque, Cienega De Flores, NL 65583 NL100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 7:00am - 12:00pm Up to 25 hours/week DESCRIPCIÓN ...

Dr. Phillips Center

Help Desk Technician I

Orlando, FL · On-site

$18.75 - $25.25/hr

This is a part-time role focused on supporting weekend operations, with a regular schedule that ... Record, track, and document support requests in the help desk ticketing system. * Assist in the ...

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician ... is part-time but can easily transform to full-time with the right person. There is great ...

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How much do part time help desk jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for part time help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
More about Part Time Help Desk jobs
What cities are hiring for Part Time Help Desk jobs? Cities with the most Part Time Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Part Time Help Desk jobs? States with the most job openings for Part Time Help Desk jobs include:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Technician (Part-Time)

ST ENGINEERING AETHON INC

Pittsburgh, PA • On-site

$19.50 - $26.25/hr

Part-time

Posted 13 days ago

Job description

Description:

Who WE Are:

ST Engineering Aethon, Inc is a forward-thinking robotics company dedicated to revolutionizing the health care and hospitality industries through cutting-edge innovations. Specializing in advanced robotics and AI solutions, STE Aethon, Inc. designs and develops state-of-the-art autonomous mobile robots that optimize efficiency, enhance productivity, and redefine the way businesses operate in today's rapidly evolving technological landscape.

Aethon endeavors to make our Careers page accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us via email at careers@aethon.com or call 412-322-2975 – ext. 160


What YOU Will Do:


We are looking for part-time employees to work in our Product Support / Help Desk environment. Successful candidates will need the ability, through hardware and software, to troubleshoot problems in an office environment while the robot is operating in the field (Hospitals / Medical Centers / Hotels).

  • Serve as the first point of contact for our Customer Service team, by means of automated alerts, phone calls, email, or electronic chat sessions, responding quickly and competently.
  • Perform Customer identification and verification of problem through probing questions and effective listening skills, while using provided processes and/or systems.
  • Provide quick technical assistance and customer service support for incoming communications, followed by remote troubleshooting through diagnostic techniques and pertinent questions
  • Walk customers through equipment familiarization, basic usage, and problem resolution, and be able to escalate issues appropriately when onsite service is required.
  • Expected to prioritize and manage several open issues at one time, documenting the process and technical knowledge in our ticketing system.




Requirements:


What YOU Need to Succeed:

  • Must have at least an Associate’s Degree in an IT related field.
  • Must be willing and able to troubleshoot, maintain, configure, and install both hardware and software.
  • Linux knowledge and /or experience is a plus
  • Must present self well, in a professional image, and have strong communication skills.
  • Opportunity to travel to onsite to provide field service for Aethon equipment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.