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Intern Help Desk Jobs in Georgia (NOW HIRING)

Fall 2026 Operations Intern - UNPAID

Atlanta, GA · On-site

$14.75 - $19.25/hr

S. cities helping people to survive, reclaim control of their future and strengthen their ... Assistin covering the front desk for the Administrative Assistant. * Comply withall policies ...

Supervises and monitors performance of staff assigned to help desk support. This position is ... An equivalent combination of knowledge, education, job or intern experience, training, or ...

New

Network Support Internship

Dublin, GA · On-site

$12.75 - $17/hr

Answer Help Desk calls and assist store personnel with Point of Sale (POS) systems, hardware, and software issues. • Log, track, and follow up on support requests; identify and report recurring ...

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Intern Help Desk information

See Georgia salary details

$7

$14

$21

How much do intern help desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for intern help desk in Georgia is $14.72, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What are the most commonly searched types of Help Desk jobs in Georgia? The most popular types of Help Desk jobs in Georgia are:
What cities in Georgia are hiring for Intern Help Desk jobs? Cities in Georgia with the most Intern Help Desk job openings:
Infographic showing various Intern Help Desk job openings in Georgia as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,621 per year, or $14.7 per hour.

IT Service Desk Intern (summer) with MetroPower/CarolinaPower

Ladder

Albany, GA • On-site

$19 - $21/hr

Full-time

Re-posted 6 days ago


Job description

The IT Help Desk Intern will assist with the normal day-to-day processing of IT help desk issues in the Albany, GA area. This position is a full-time Summer Internship and will end on August 15, 2023. Candidates must be a great communicator and be willing to assist with computers and phone troubleshooting.
Candidate Requirements
  • High School Diploma
  • GED
  • Some High Schoo
  • lLooking for Work
  • Willing to Take a Drug Test
  • Willing to Be Background Checked
  • Eligible to Work in the US
  • Will Allow Employers to Check MVR

Apply On Ladder: https://www.meetladder.com/e/MetroPower-OYBoDA5jki/IT-Service-Desk-Intern-summer-Albany-GA-AYvcCn0DmB