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Intern Help Desk Jobs (NOW HIRING)

Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk issues, support technology projects, assist with computer imaging and deployment, and gain ...

Information Technology Intern - Summer 2025

New Berlin, WI · On-site

$14.75 - $19.50/hr

The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...

Intern HI This opportunity resides with All-Domain Operations (ADO) , a business group within HII ... Overview of 24/7 help desk operations structure Week 2: System Architecture * Basic SIGINT system ...

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

The City of Lake Forest is seeking a motivated and curious IT Intern to support technology ... Provide help desk support and assist employees with technology questions and issues * Assist with ...

IT Service Center Intern

Orem, UT · On-site

$13 - $17.50/hr

We are seeking a motivated and eager IT Support and Operations Intern to join our team. This is an ... Maintain detailed records of user issues, resolutions, and help desk activities * Update and ...

Intern, IT

Miami, FL · On-site

$14.25 - $19.25/hr

Service Desk Intern for the spring to work with a small, knowledgeable team of Service Desk ... T. team members with first-level help desk support and assistance as well as assistance with ...

IT Intern

Chattanooga, TN · On-site

$13.75 - $18.25/hr

Description IT Support / Help Desk Intern Job Summary: The IT Support / Help Desk Intern will have the opportunity to assist with IT technology operations, providing hands-on support for maintenance ...

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Intern Help Desk information

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$9

$17

$25

How much do intern help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for intern help desk in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What cities are hiring for Intern Help Desk jobs?

Cities with the most Intern Help Desk job openings:

What are the most commonly searched types of Help Desk jobs?

The most popular types of Help Desk jobs are:

What states have the most Intern Help Desk jobs?

States with the most job openings for Intern Help Desk jobs include:

Infographic showing various Intern Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

Intern/Co-op - Help Desk (Summer & Fall 2026)

Langan Engineering & Environmental Services

Parsippany, NJ • On-site

$15 - $20/hr

Temporary, Internship

Re-posted 2 days ago


Langan rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

26th of 453 rated engineering


Job description

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 50+ offices and gain valuable hands-on experience that fosters career growth. Langan culture is entrepreneurial from advancing innovative technical solutions, to participating in robust training and knowledge sharing, to making progressive change within the communities we live and work.

Consistently ranked among the top ten "Best Firms to Work For" and Engineering News-Record's top 50 firms worldwide, Langan attracts and retains the best talent in the industry. Employees thrive at Langan, a firm that fosters an inclusive and supportive work environment for all; prioritizes wellbeing, health, and safety; encourages volunteerism and philanthropy; offers workplace flexibility, along with carbon-neutral office spaces; and empowers individuals to contribute their skills and knowledge to make impactful contributions.

 Job Summary

Langan is seeking a Help Desk Intern or Co-op to join its collaborative Information Technology team in Parsippany, NJ. This individual will serve a key function in troubleshooting technical issues and repairing and maintaining all types of computer and peripheral hardware. In this role, you will have the opportunity to work on exciting projects and work in a team environment while gaining practical experience.

Job Responsibilities
  • Set up and repair PCs and peripherals;
  • Perform software installations;
  • Minor printer repair and support; 
  • Occasionally provide telephone, e-mail, and live chat technical support; and
  • Perform other duties as requested.
Qualifications
  • Student actively pursuing a degree in Information Technology, Computer Science or related field;
  • Ability to work at least 25 hours/week during the fall semester;
  • Minimum GPA of 3.0 preferred;
  • Excellent communication skills, written and verbal;
  • Strong attention to detail with excellent customer service skills;
  • Ability to effectively work independently and in a team environment;
  • Ability to potentially travel to satellite offices to provide on-site support;
  • Programming and/or networking experience a plus; and
  • Data entry, inventory and video editing experience preferred.

Please submit your resume. Preference will be given to students who are currently in their Jr. or Sr. year or to students pursuing their MS degree. 

Langan does not provide housing or relocation assistance for internship/co-op positions.

Langan offers employee resource groups; flexible work schedules; extensive training; wellness programs; buddy and mentoring programs; and much more!

Langan is committed to providing equal employment opportunities to all qualified applicants and employees, including individuals with disabilities and protected veterans. We believe that an inclusive workplace is essential for the well-being and success of our employees.


What Langan employees say

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