Work in laboratories and at your desk, to validate and integrate various technologies * Contribute ... About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years ...
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Work in laboratories and at your desk, to validate and integrate various technologies * Contribute ... About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years ...
New
Intern Help Desk information
See Quebec salary details
$8.89 - $11.30
4% of jobs
$11.30 - $13.70
10% of jobs
$15.24 is the 25th percentile. Wages below this are outliers.
$13.70 - $16.11
17% of jobs
$16.11 - $18.51
16% of jobs
The median wage is $18.91 / hr.
$18.51 - $20.91
16% of jobs
$23.26 is the 75th percentile. Wages above this are outliers.
$20.91 - $23.32
12% of jobs
$23.32 - $25.72
11% of jobs
$25.72 - $28.13
5% of jobs
$28.13 - $30.53
4% of jobs
$30.53 - $32.93
2% of jobs
$32.93 - $35.34
2% of jobs
$8
$20
$35
How much do intern help desk jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for intern help desk in Quebec is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $24.04 per hour, depending on experience, location, and employer.
What does an Intern Help Desk do?
An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.
What kinds of technical issues will I typically handle as an Intern Help Desk, and how much autonomy will I have in resolving them?
As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.
What is the difference between Intern Help Desk vs Help Desk Technician?
| Aspect | Intern Help Desk | Help Desk Technician |
|---|---|---|
| Credentials | Typically pursuing or recently completed relevant education; no formal certification required | Often required to have certifications like CompTIA A+ or similar |
| Work Environment | Entry-level, training-focused, often in educational or corporate settings | Operational, troubleshooting, and support-focused in various industries |
| Employer Usage | Internships offered by companies for training and experience | Full-time or part-time support roles in organizations |
| Search & Comparison Intent | Learning about entry-level IT support roles | Understanding professional support technician roles |
Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.
What are the key skills and qualifications needed to thrive as an Intern Help Desk, and why are they important?
To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What are the most commonly searched types of Help Desk jobs in Quebec? The most popular types of Help Desk jobs in Quebec are:
Full-time
Posted yesterday
Job description
This position is exclusively open to students pursuing a university degree.
Internship dates: From August 31st to December 18th 2026
Are you looking for a work environment where you can innovate, reach greater heights, and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us!
The role we are offering you:
By joining our team, you will have the opportunity to work in the Content Pipeline team. The Content Pipeline team is responsible for the generation of the data-format and run-time streaming to the simulator client devices, such as the Image Generator and Mission function systems. You will have the opportunity to participate in the development and integration of software components that offer pilots a simulation environment of unmatched realism. Our department is responsible for display solutions, visual content and rendering, sound effects and motion generation, as well as the development of artificial intelligence for other "players" in military simulation scenarios. The software you will be contributing to will be deployed on flight simulators that will help train pilots around the world.
Are you ready to:
- Use C++ in a Windows environment with Visual Studio
- Work with the Unreal Engine 5 software
- Work to optimize/debug/trouble-shoot and add value to existing software products
- Work in laboratories and at your desk, to validate and integrate various technologies
- Contribute to the continuous improvement of CAE software and development processes
- Development of tests and debugging tools
- Learn and evolve in the highly technological world of visual systems and flight simulators
- Work in collaboration in a team with various expertise
Our ideal candidate has:
- Knowledge of Unreal Engine 5 software basics
- Good knowledge of object-oriented development, in C ++, under Windows
- Familiar with the Visual Studio IDE (VS 2022 or higher)
- Familiar with networking-streaming and multi-threading concepts
- Familiar with Github and software configuration control processes
- Sound analytical skills
- Knowledge of software development standards and processes, ex Aglie
- Fluency in spoken and written French; functional English level
Location of the internship is CAE Montreal.
Internship will be carried out in hybrid mode.
*All applicants must be legally entitled to work in Canada and must meet the requirements of the Canadian Controlled Goods Program (CGP). All hires will be required to complete, sign and return the Controlled Goods Program form within a week of its transmittal. They must also provide a copy of their passport or birth certificate. All students with a work permit must provide a copy of it and a police clearance certificate from the country or countries where they have resided in the past five years.
*Please take note that if you are on a student, work or international student permit, the delays for the security background check take minimum 12 weeks.
CAE offers :
- Salary determined according to the number of years and / or cumulative credits
- Flexible schedules and work from home policy
- Open concept workspace
- Opportunity to work on a variety of projects on a multidisciplinary team
- Possibility of permanent employment/extension
- Free parking (cars and bikes) and STM access on campus
- Running club and sports activities
- Changing rooms and showers
- Panoramic terrace open during Summer and Fall
*For all interns hired, we will reimburse the internship costs for up to $250 per intern upon presentation of supporting documents.
About CAEAt CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position TypeStudent (Fixed Term)Equal Opportunity & AccommodationsCAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available-contact your recruiter or email CAECarrieres-Careers@cae.com if needed.
Data PrivacyPrivacy Statement | CAE
As part of our process, we may use AIsupported tools to help review applications, with human decisionmaking at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.