This may include covering the front desk to greet and check in visitors * Helping to organize meetings and events * Any other administrative tasks Your qualifications: * You are studying ...
This may include covering the front desk to greet and check in visitors * Helping to organize meetings and events * Any other administrative tasks Your qualifications: * You are studying ...
Intern Help Desk information
See Quebec salary details
$8.89 - $11.30
4% of jobs
$11.30 - $13.70
10% of jobs
$15.24 is the 25th percentile. Wages below this are outliers.
$13.70 - $16.11
17% of jobs
$16.11 - $18.51
16% of jobs
The median wage is $18.91 / hr.
$18.51 - $20.91
16% of jobs
$23.26 is the 75th percentile. Wages above this are outliers.
$20.91 - $23.32
12% of jobs
$23.32 - $25.72
11% of jobs
$25.72 - $28.13
5% of jobs
$28.13 - $30.53
4% of jobs
$30.53 - $32.93
2% of jobs
$32.93 - $35.34
2% of jobs
$8
$20
$35
How much do intern help desk jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for intern help desk in Quebec is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $24.04 per hour, depending on experience, location, and employer.
What does an intern help desk do?
An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.
What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?
As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.
What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?
To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What is the difference between Intern Help Desk vs Help Desk Technician?
| Aspect | Intern Help Desk | Help Desk Technician |
|---|---|---|
| Credentials | Typically pursuing or recently completed relevant education; no formal certification required | Often required to have certifications like CompTIA A+ or similar |
| Work Environment | Entry-level, training-focused, often in educational or corporate settings | Operational, troubleshooting, and support-focused in various industries |
| Employer Usage | Internships offered by companies for training and experience | Full-time or part-time support roles in organizations |
| Search & Comparison Intent | Learning about entry-level IT support roles | Understanding professional support technician roles |
Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.
What are the most commonly searched types of Help Desk jobs in Quebec?
The most popular types of Help Desk jobs in Quebec are:
What cities in Quebec are hiring for Intern Help Desk jobs?
Cities in Quebec with the most Intern Help Desk job openings:
Administration/Secretarial Intern
Quebec, QC • On-site
ABB •
Technology, Communication and Media • 10K+ employees10,000+ employees
8.1
Based on 78 frontline employees who took The Breakroom Quiz
152nd of 495 rated machine equipment manufacturers
People enjoy working here
Good employer
Recommended by students
Paid breaks
Recommended by parents
Part-time
Posted 25 days ago
Job description
At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
Directrice de siteAs part of your role, you will provide general administrative support to the organization and, more specifically, to the local management team. You will work closely with the administrative support team.
Your responsibilities will include:
- Preparing, assisting with the compilation, proofreading, and editing of reports, presentations, organization charts, or any other relevant documents
- Preparing internal communications
- Booking travel arrangements for members of management
- Supporting the administrative assistants team during periods of heavy workload or to cover vacation periods. This may include covering the front desk to greet and check in visitors
- Helping to organize meetings and events
- Any other administrative tasks
Your qualifications:
- You are studying administrative and management techniques
- You have advanced knowledge of computer software, including the Office Suite (particularly Word and PowerPoint)
- You have a good command of French and English, both spoken and written. English is required to communicate regularly with clients outside Quebec.
- You stand out for your sense of initiative and your interpersonal skills
Employment Equity & Inclusion Statement (Canada)
ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada's diversity, including:
Women
Indigenous Peoples
Members of visible minorities
Persons with disabilities
ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.
Employment Type: PART_TIME
About ABB Group
Sourced by ZipRecruiter
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
Cary, NC, US
Website
What ABB Group employees say
Pay
Benefits
Hours and flexibility
Workplace
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