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Evening Help Desk Jobs in Quebec (NOW HIRING)

i2c Inc

... and evening shifts to provide great service to our customers. If you enjoy helping others and ... Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.

KPMG

Host/Hostess (Conference Center)

Montreal, QC · On-site

Be available in the morning, afternoon and occasionally in the evening. (Opening hours 10:30 to 19 ... AI tools may help with organizing applications or surfacing relevant qualifications. However, no ...

i2c Inc

CA$21.25 - CA$21.75/hr

... and evening shifts to provide great service to our customers. If you enjoy helping others and ... Prolonged periods of sitting at a desk and working on a computer.To comply with Bill 96, our ...

i2c Inc

CA$21.25 - CA$21.75/hr

... and evening shifts to provide great service to our customers. If you enjoy helping others and ... Prolonged periods of sitting at a desk and working on a computer.To comply with Bill 96, our ...

All JobsEvening Help Desk JobsEvening Help Desk Jobs in Quebec

Evening Help Desk information

What is an evening help desk?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.

What are the key skills and qualifications needed to thrive as an evening help desk professional?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are some typical challenges faced by evening help desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Help Desk jobs in Quebec?

The most popular types of Help Desk jobs in Quebec are:

Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Beneficiary attendant

Le Domaine Saint-Rémi

Saint-remi, QC • On-site

Part-time

Re-posted 9 days ago

Job description

The beneficiary attendant responds to different emergencies (emergency pulls and others), administers care including prescribed administration and is responsible for meeting the standards required by certification in connection with the pharmacy according to the schedule established by the head of the health office. He / she ensures the health and safety of the resident at all times and demonstrates active listening in order to secure and manage them properly. The attendant must keep the health communication notebook about residents up to date by adding any new information concerning the state of health and fill in accident / incident reports when necessary. He / she also ensures a presence at the reception desk of the reception in the absence of the receptionist, evening and night and answers the phone. He / she counts the cash register (meal voucher) and performs, if necessary, all tasks requested by the administration. The attendant reports to the head of the health unit and is supervised by the head of food services during the tasks carried out in the kitchen (help in the dining room) The candidate must have good listening skills, a good capacity for finding solutions and managing conflicts, have excellent judgment, have good stress management, have essential knowledge and accreditations in terms of health and have a basic mastery of office tools, including the Microsoft Office suite. Requested training: RCR, PDSB. Other on-site training if necessary. Minimum of 16 hrs per week, on call (day / evening / night).

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