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Weekend Help Desk Jobs in Quebec (NOW HIRING)

TELUS

Description Position overview: full time The Business Help Desk Specialist III is a call center ... weekends. Intermediate knowledge of English is required because you will on a regular basis ...

UKG Organic

IT Help Desk Technician

Levis, QC · On-site

We are seeking an experienced, bilingual (English and French) IT Help Desk Technician to provide first and second level hardware and software technical support to internal users across our companies.

Cégep de Saint-Hyacinthe

Début d'affichage : 28 juillet 2026 Fin d'affichage : 16 août 2026 Un cégep accueillant et inclusif qui stimule les réussites! Le cégep vous offre une multitude de possibilités de carrière au ...

Galderma

Electrotechnicien - FDS Nuit

Baie-d'urfe, QC · On-site

Avec un heritage unique en dermatologie ainsi que des decennies d'innovation de pointe, Galderma est le leader emergent de sa categorie dedie entierement a la dermatologie, present dans environ 90 ...

TCI+

Technicien de maintenance

Laval, QC · On-site

Filiale de VINCI Energies, TCI+ est le leader en transition énergétique et en transformation numérique au Québec. Depuis près de 50 ans, nos 2 000 employés et employées sont engagés à ...

Prevost

Le transport est au cœur de notre société. Pourquoi ne pas mettre votre compétence au service de l'élaboration des solutions de transport durables de demain ? Si vous souhaitez agir à ...

Village Des Valeurs

Superviseur(e)

Laval, QC · On-site

Description Superviseur(e) Qui sommes-nous? Village des Valeurs fait partie de la famille de magasins Savers. Nous sommes un détaillant mondial à but lucratif d'articles d'occasions, offrant des ...

Groupe Symac

Ton champ des possibles est chez Agiska Coopérative! Tu es passionné.e par la mécanique agricole et tu aimes résoudre des problèmes techniques? Nous avons une opportunité pour toi! Nous sommes ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Quebec

Weekend Help Desk information

See Quebec salary details

$7

$19

$34

How much do weekend help desk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for weekend help desk in Quebec is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.36 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Quebec?

The most popular types of Help Desk jobs in Quebec are:

What are popular job titles related to Weekend Help Desk jobs in Quebec?

For Weekend Help Desk jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Quebec look for?

The top searched job categories for Weekend Help Desk jobs in Quebec are:

What cities in Quebec are hiring for Weekend Help Desk jobs?

Cities in Quebec with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $39,715 per year, or $19.1 per hour.

Business Help Desk Specialist III

TELUS

Full-time

Re-posted 12 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

21st of 99 rated telecommunications companies

Job description

Description

Position overview: full time

The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues, either through troubleshooting and resolving or triage to assign their issue to the appropriate team.

Responsibilities:

  • Providing world-class support for business customers in a call center environment
  • Using provided documentation and training to perform support of:
    • Desktops
    • Applications (Custom and standard)
    • Networking
    • Mobile devices
    • Telephony systems
  • Act as the liaison between the customer and other support teams to ensure timely resolution of customers troubles
Qualifications

Required skills:

  • Fluent in both official languages (French/English oral and written)
  • Ability to apply documented process and ask probing questions that are directly related to the customer's
    products and services
  • Summarize steps taken in ticket log
  • Strong communication skills

Please note:

This is a 24/7 call center, with shift work - you may be asked to work days or nights, holidays or weekends.

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability

Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

What TELUS employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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