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Weekend Help Desk Jobs in Quebec (NOW HIRING)

Alteo

Alteo is looking for a Help Desk Support Technician for a permanent position based in Montreal. *** 100% on-site work *** You will provide user support / customer service on Company supported ...

Alteo

Alteo is looking for a Help Desk Support Technician for a permanent position based in Montreal. *** 100% on-site work *** You will provide user support / customer service on Company supported ...

Swoon

Technical Help Desk Specialist

Montreal, QC

CA$22 - CA$27/hr

Bilingual Helpdesk Specialist (French/English) - Banking Industry Are you a tech-savvy customer service professional looking to plant roots with a major financial institution? We are looking for ...

Jestais

Position Summary We're looking for a Service Desk Analystwho is passionate about technology ... Rotating shifts between 6:00 a.m. and midnight, including weekends and holidays. * We thank all ...

Jesta I.S.

Position Summary Were looking for a Service Desk Analystwho is passionate about technology ... Rotating shifts between 6:00 a.m. and midnight, including weekends and holidays. * We thank all ...

Village Des Valeurs

Superviseur(e)

Laval, QC

Description Superviseur(e) Qui sommes-nous? Village des Valeurs fait partie de la famille de magasins Savers. Nous sommes un détaillant mondial à but lucratif d'articles d'occasions, offrant des ...

Cégep de Saint-Hyacinthe

Début d'affichage : 15 mai 2026 Fin d'affichage : 22 mai 2026 Un cégep accueillant et inclusif qui stimule les réussites! Le cégep vous offre une multitude de possibilités de carrière au sein ...

Village Des Valeurs

Superviseur(e)

Laval, QC

Description Superviseur(e) Qui sommes-nous? Village des Valeurs fait partie de la famille de magasins Savers. Nous sommes un détaillant mondial à but lucratif d'articles d'occasions, offrant des ...

Village Des Valeurs

Superviseur(e)

Laval, QC

Description Superviseur(e) Qui sommes-nous? Village des Valeurs fait partie de la famille de magasins Savers. Nous sommes un détaillant mondial à but lucratif d'articles d'occasions, offrant des ...

Savers/Value Village

Superviseur(e)

Quebec, QC · On-site

Description Superviseur(e) Qui sommes-nous? Village des Valeurs fait partie de la famille de magasins Savers. Nous sommes un détaillant mondial à but lucratif d'articles d'occasions, offrant des ...

Cégep de Saint-Hyacinthe

Début d'affichage : May 15, 2026 Fin d'affichage : May 22, 2026 Un cégep accueillant et inclusif qui stimule les réussites! Le cégep vous offre une multitude de possibilités de carrière au sein ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Quebec

Weekend Help Desk information

See Quebec salary details

$7

$19

$34

How much do weekend help desk jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for weekend help desk in Quebec is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.36 per hour, depending on experience, location, and employer.

What are Weekend Help Desk jobs?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a Weekend Help Desk professional, and why are they important?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a Weekend Help Desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Quebec? The most popular types of Help Desk jobs in Quebec are:
What are popular job titles related to Weekend Help Desk jobs in Quebec? For Weekend Help Desk jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Quebec look for? The top searched job categories for Weekend Help Desk jobs in Quebec are:
What cities in Quebec are hiring for Weekend Help Desk jobs? Cities in Quebec with the most Weekend Help Desk job openings:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Quebec as of June 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $39,715 per year, or $19.1 per hour.

Help Desk Support Technician [#4923]

Alteo

Other

Posted 17 days ago

Job description

Alteo is looking for a Help Desk Support Technician for a permanent position based in Montreal.
*** 100% on-site work ***

You will provide user support / customer service on Company supported computer applications and platforms as well as troubleshoots problems and advises on the appropriate action.

Responsibilities

  • Serve as primary point of contact for users regarding overall support, policies and procedures
  • Assign/escalate issues to appropriate IT Systems Support technician
  • Keep users always informed on status of their tickets
  • Follow up with assigned personnel to ensure timely resolution of problems
  • Document and maintain solutions in appropriate support systems
  • Escalate recurring problems to the IT Support Team Lead, ensuring that all efforts at troubleshooting the issue have been made
  • Proactively identify improvement opportunities and work with the Manager, IT Support to implement processes that enhance Help Desk operations

Profile:

  • DEC in IT or equivalent
  • 2+ years' experience in users support in IT
  • Bilingual French and English, since you are going to support users in both languages
  • Strong understanding of Windows 11, MS Office, MacOS
  • Experience with Windows domain networking, local area networking, and remote access software, VPN and VM technology troubleshooting
  • Experience in end-user support, assisting and training
  • Technical writing skills
  • Proficient in Microsoft Office
  • Capacity to form effective relationships with users
  • Strong communication skills, both verbal and written
  • Works well in a team environment
  • Effective time management and multitasking skills
  • Strong organizational skills with an ability to prioritize tasks
  • Proven ability to work well under pressure and meet all deadlines
  • Strong analytical and problem-solving skills
  • Strong technical understanding and ability to learn new programs quickly
  • Self-motivated, energetic and able to adapt quickly to change
  • Willingness to work a flexible schedule
@@@@@

Alteo recherche un Technicien en support informatique pour un poste permanent base a Montreal.
*** Travail en presentiel a 100% ***

Vous assurerez le support aux utilisateurs et le service a la clientele pour les applications et plateformes informatiques prises en charge par l'entreprise, tout en resolvant les problemes et en conseillant les mesures appropriees.

Responsabilites

  • Servir de point de contact principal pour les utilisateurs concernant le support general, les politiques et les procedures
  • Attribuer/transmettre les problemes au technicien de support informatique approprie
  • Tenir les utilisateurs informes en permanence de l'etat d'avancement de leurs tickets
  • Assurer le suivi aupres du personnel designe pour garantir la resolution rapide des problemes
  • Documenter et mettre a jour les solutions dans les systemes de support appropries
  • Transmettre les problemes recurrents au chef de l'equipe de support informatique, en s'assurant que tous les efforts de depannage ont ete deployes
  • Identifier de maniere proactive les opportunites d'amelioration et travailler avec le responsable du support informatique pour mettre en uvre des processus qui optimisent les operations du service d'assistance

Profil :

  • Diplome d'etudes collegiales (DEC) en informatique ou equivalent
  • 2+ annees d'experience dans le support aux utilisateurs en informatique
  • Bilingue francais et anglais, car vous devrez assister les utilisateurs dans ces deux langues
  • Bonne maitrise de Windows 11, MS Office, MacOS
  • Experience en matiere de reseaux de domaine Windows, de reseaux locaux et de logiciels d'acces a distance, ainsi que de depannage des technologies VPN et VM
  • Experience en assistance aux utilisateurs finaux, en accompagnement et en formation
  • Competences en redaction technique
  • Maitrise de Microsoft Office
  • Capacite a etablir des relations efficaces avec les utilisateurs
  • Solides competences en communication, tant a l'oral qu'a l'ecrit
  • Capacite a travailler efficacement en equipe
  • Bonne gestion du temps et aptitude au multitache
  • Solides competences organisationnelles et capacite a hierarchiser les taches
  • Capacite averee a travailler sous pression et a respecter tous les delais
  • Solides competences en analyse et en resolution de problemes
  • Solide comprehension technique et capacite a apprendre rapidement de nouveaux programmes
  • Motive, dynamique et capable de s'adapter rapidement au changement
  • Disponibilite pour travailler selon des horaires flexibles

Apply