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Weekend Help Desk Jobs in Quebec (NOW HIRING)

TELUS

Description Position overview: full time The Business Help Desk Specialist III is a call center ... weekends. Intermediate knowledge of English is required because you will on a regular basis ...

TELUS

Business Help Desk Specialist III

Montreal, QC · On-site

Description Position overview: full time The Business Help Desk Specialist III is a call center ... weekends. Intermediate knowledge of English is required because you will on a regular basis ...

Jesta I.S.

Position Summary Were looking for a Service Desk Analystwho is passionate about technology ... Rotating shifts between 6:00 a.m. and midnight, including weekends and holidays. * We thank all ...

Jestais

Position Summary We're looking for a Service Desk Analystwho is passionate about technology ... Rotating shifts between 6:00 a.m. and midnight, including weekends and holidays. * We thank all ...

Carrières Québec inc.

Soudeur(se)

Quebec, QC

Depuis près de 100 ans, le Groupe Riverin se démarque dans neuf (9) spécialités : Béton préparé, béton préfabriqué, travaux de béton, génie civil, concassage et tamisage, forage ...

Village Des Valeurs

Superviseur(e)

Laval, QC

Description Superviseur(e) Qui sommes-nous? Village des Valeurs fait partie de la famille de magasins Savers. Nous sommes un détaillant mondial à but lucratif d'articles d'occasions, offrant des ...

Ministère des Ressources naturelles et des Forêts

Travailler au ministère des Ressources naturelles et des Forêts, plus précisément au sein de la Direction de la gestion des forêts de la Capitale-Nationale et de la Chaudière-Appalaches (Unité ...

Ministère des Ressources naturelles et des Forêts

Travailler au ministère des Ressources naturelles et des Forêts, plus précisément au sein de la Direction de la gestion des forêts de la Capitale-Nationale et de la Chaudière-Appalaches (Unité ...

Soleno inc.

Soleno, écoleader dans le domaine manufacturier, est présentement à la recherche d' un(e) agent(e) de répartition pour notre siège social situé à Saint-Jean-sur-Richelieu . Soleno est d'abord ...

Village Des Valeurs

Superviseur(e)

Laval, QC · On-site

Description Superviseur(e) Qui sommes-nous? Village des Valeurs fait partie de la famille de magasins Savers. Nous sommes un détaillant mondial à but lucratif d'articles d'occasions, offrant des ...

Prevost

Le transport est au cœur de notre société. Pourquoi ne pas mettre votre compétence au service de l'élaboration des solutions de transport durables de demain ? Si vous souhaitez agir à ...

TCI+

Technicien de maintenance

Laval, QC

Filiale de VINCI Energies, TCI+ est le leader en transition énergétique et en transformation numérique au Québec. Depuis près de 50 ans, nos 2 000 employés et employées sont engagés à ...

Carrières Québec inc.

Soudeur(se)

Quebec, QC

Depuis près de 100 ans, le Groupe Riverin se démarque dans neuf (9) spécialités : Béton préparé, béton préfabriqué, travaux de béton, génie civil, concassage et tamisage, forage ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Quebec

Weekend Help Desk information

See Quebec salary details

$7

$19

$34

How much do weekend help desk jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for weekend help desk in Quebec is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.36 per hour, depending on experience, location, and employer.

What are Weekend Help Desk jobs?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a Weekend Help Desk professional, and why are they important?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a Weekend Help Desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Quebec? The most popular types of Help Desk jobs in Quebec are:
What are popular job titles related to Weekend Help Desk jobs in Quebec? For Weekend Help Desk jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Quebec look for? The top searched job categories for Weekend Help Desk jobs in Quebec are:
What cities in Quebec are hiring for Weekend Help Desk jobs? Cities in Quebec with the most Weekend Help Desk job openings:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Quebec as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $39,715 per year, or $19.1 per hour.
Business Help Desk Specialist III

Business Help Desk Specialist III

TELUS

On-site

Other

Re-posted yesterday

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

17th of 81 rated telecommunications companies

Job description

Description

Position overview: full time

The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues, either through troubleshooting and resolving or triage to assign their issue to the appropriate team.

Responsibilities:

  • Providing world-class support for business customers in a call center environment
  • Using provided documentation and training to perform support of:
    • Desktops
    • Applications (Custom and standard)
    • Networking
    • Mobile devices
    • Telephony systems
  • Act as the liaison between the customer and other support teams to ensure timely resolution of customers troubles
Qualifications

Required skills:

  • Fluent in both official languages (French/English oral and written)
  • Ability to apply documented process and ask probing questions that are directly related to the customer's
    products and services
  • Summarize steps taken in ticket log
  • Strong communication skills

Please note:

This is a 24/7 call center, with shift work - you may be asked to work days or nights, holidays or weekends.

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability

Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

What TELUS employees say

Pay

Hours and flexibility

Workplace

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