We are seeking an experienced, bilingual (English and French) IT Help Desk Technician to provide ... Strong understanding of Microsoft Windows on-prem server environments and Microsoft 365 Cloud ...
Quick apply
We are seeking an experienced, bilingual (English and French) IT Help Desk Technician to provide ... Strong understanding of Microsoft Windows on-prem server environments and Microsoft 365 Cloud ...
... helping accelerate the global transition to net zero. Come Join Us At Brookfield Renewable, we ... Strong troubleshooting skills across endpoint hardware, Windows 11, Microsoft 365 apps, Outlook ...
... helping accelerate the global transition to net zero. Come Join Us At Brookfield Renewable, we ... Strong troubleshooting skills across endpoint hardware, Windows 11, Microsoft 365 apps, Outlook ...
... helping accelerate the global transition to net zero. Come Join Us At Brookfield Renewable, we ... Strong troubleshooting skills across endpoint hardware, Windows 11, Microsoft 365 apps, Outlook ...
... helping accelerate the global transition to net zero. Come Join Us At Brookfield Renewable, we ... Strong troubleshooting skills across endpoint hardware, Windows 11, Microsoft 365 apps, Outlook ...
... of Microsoft Office products; strong analytical, troubleshooting, communication, and keyboarding skills; familiarity with incident/request management (help desk) application processes. The Company ...
... of Microsoft Office products; strong analytical, troubleshooting, communication, and keyboarding skills; familiarity with incident/request management (help desk) application processes. The Company ...
Experience avec outils de ticketing et help desk * Capacite a gerer de petits projets et a encadrer ... Good knowledge of Microsoft O365 products * Solid understanding of Active Directory (user ...
Experience avec outils de ticketing et help desk * Capacite a gerer de petits projets et a encadrer ... Good knowledge of Microsoft O365 products * Solid understanding of Active Directory (user ...
Manage the IT Help Desk, prioritizing employee experience and secure identity management ... Expertise in Microsoft Technologies (Active Directory, Azure AD, M365) and Google Suite ...
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Manage the IT Help Desk, prioritizing employee experience and secure identity management ... Expertise in Microsoft Technologies (Active Directory, Azure AD, M365) and Google Suite ...
Experience in desktop support, help desk, or technical support environments. * Experience ... Strong knowledge of Microsoft 365 applications and standard desktop hardware. Technical Skills
Experience in desktop support, help desk, or technical support environments. * Experience ... Strong knowledge of Microsoft 365 applications and standard desktop hardware. Technical Skills
Ce role est axe sur la mise en uvre pratique des cas d'usage de l'IA approuves, en tirant parti de l'ecosysteme Microsoft AI (Microsoft Foundry, Copilot Studio, Azure AI) et des plateformes de ...
Ce role est axe sur la mise en uvre pratique des cas d'usage de l'IA approuves, en tirant parti de l'ecosysteme Microsoft AI (Microsoft Foundry, Copilot Studio, Azure AI) et des plateformes de ...
Connaissances de la suite Microsoft Office ; * Connaissance et maitrise d'un logiciel statistique un atout (exemple Minitab); * Experience en validation de procedes et produits un atout. * Posseder ...
Connaissances de la suite Microsoft Office ; * Connaissance et maitrise d'un logiciel statistique un atout (exemple Minitab); * Experience en validation de procedes et produits un atout. * Posseder ...
Troubleshoot hardware/software issues on Windows client operating systems, MAC, as well as Microsoft server operating systems. * Manage help desk requests submitted by phone, email, or chat. Document ...
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Troubleshoot hardware/software issues on Windows client operating systems, MAC, as well as Microsoft server operating systems. * Manage help desk requests submitted by phone, email, or chat. Document ...
Coordonnateur / Coordonnatrice du service a la clientele / Customer Service Coordinator
Dorval, QC · On-site
Experience with ERP systems (Microsoft Navision an asset) * Experience with project management tools (e.g., Monday.com, Jira, or similar) * Experience with help desk systems (Freshdesk or similar)
Coordonnateur / Coordonnatrice du service a la clientele / Customer Service Coordinator
Dorval, QC · On-site
Experience with ERP systems (Microsoft Navision an asset) * Experience with project management tools (e.g., Monday.com, Jira, or similar) * Experience with help desk systems (Freshdesk or similar)
Front Desk Hospitality Agent
Montreal, QC · On-site
Support multiple Sonder properties throughout the local market, as required * Assist market ... tables, help serve and take care of the breakfast and to respect HACCP Who We Look For:
Front Desk Hospitality Agent
Montreal, QC · On-site
Support multiple Sonder properties throughout the local market, as required * Assist market ... tables, help serve and take care of the breakfast and to respect HACCP Who We Look For:
... IS Help Desk). Fournir un soutien téléphonique, en ligne et, au besoin, en personne aux ... Excellente connaissance des systèmes ERP. * Solide maîtrise de la suite Microsoft Office.
... IS Help Desk). Fournir un soutien téléphonique, en ligne et, au besoin, en personne aux ... Excellente connaissance des systèmes ERP. * Solide maîtrise de la suite Microsoft Office.
Experience in an IT Help desk environment * Knowledge of InstallShield, WiX or similar programs * Knowledge in different package manager (e.g. NuGet, Npm) * Knowledge in Microsoft SQL Server or other ...
Experience in an IT Help desk environment * Knowledge of InstallShield, WiX or similar programs * Knowledge in different package manager (e.g. NuGet, Npm) * Knowledge in Microsoft SQL Server or other ...
Experience in an IT Help desk environment * Knowledge of InstallShield, WiX or similar programs * Knowledge in different package manager (e.g. NuGet, Npm) * Knowledge in Microsoft SQL Server or other ...
Quick apply
Experience in an IT Help desk environment * Knowledge of InstallShield, WiX or similar programs * Knowledge in different package manager (e.g. NuGet, Npm) * Knowledge in Microsoft SQL Server or other ...
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
Local Microsoft Help Desk information
What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
What are popular job titles related to Local Microsoft Help Desk jobs in Quebec?
For Local Microsoft Help Desk jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Quebec look for?
The top searched job categories for Local Microsoft Help Desk jobs in Quebec are:
What cities in Quebec are hiring for Local Microsoft Help Desk jobs?
Cities in Quebec with the most Local Microsoft Help Desk job openings:
Job description
At Newforma, you’ll help shape the future of project information management for architects, engineers, and contractors worldwide. Join a team that’s trusted by over 1,500 firms to simplify how they work. Together, we’re creating tools that connect people to the information they need, faster and smarter. Let’s build something great.
We are seeking an experienced, bilingual (English and French) IT Help Desk Technician to provide first and second level hardware and software technical support to internal users across our companies. Utilizing our corporate Service Desk ITSM management platform to create, update, resolve tickets, while thoroughly documenting all reported problems, troubleshooting efforts, and resolutions.
In this role, your responsibilities will include:
- Provides technical assistance and support to end users related to computer systems, hardware, or software.
- Deploying, monitoring, upgrading, and supporting all global IT systems, including servers, PCs, Macs, printers, operating systems, software applications, and peripherals.
- Troubleshoots and maintains user facing hardware including laptops, desktops, Aps, printers, etc.
- Responds to queries, creates and updates tickets, isolates problems, and determines and implements solutions or escalation procedures.
- Prioritize and complete work to meet or exceed response and resolution targets.
- Follows defined policies and procedures to manage workflow, including escalation of tickets.
- Utilizes available resources to promptly and accurately identify resolutions
- Maintains inventory of equipment, hardware, software, and supplies.
- Understands, applies, and utilizes information gained by reading, studying, and reviewing technical documentation, manuals, and other support sources.
- Other duties as assigned.
Requirements for the position include:
- Strong problem-solving skills and a passion for continuous improvement in technology solutions.
- Bilingual in English and French (written and verbal).
- Excellent verbal and written communication skills, with the ability to communicate with a wide range of individuals.
- Proven ability to effectively interact with end-users in identifying and resolving technical issues.
- Strong understanding of Microsoft Windows on-prem server environments and Microsoft 365 Cloud products, including Entra ID, Intune, Defender, Power Platforms, SharePoint, Conditional Access, etc.
- Working knowledge of user VPN.
- Experience with VMWare vSphere and vCenter.
- Ability to work in a team environment and individual while handling multiple tasks.
Nice to have qualifications for this position include:
- Customer support and services experience.
- VPN, Wi-Fi, and other network experience.
- Experience with Cloud services, like Azure & AWS.
- Experience with Newforma Konekt, Newforma Project Center, mobile and cloud products.
Why Work at Newforma?
- Purpose-driven work: Help professionals in the AECO industry solve real-world challenges.
- Global impact: Our tools are used on over 16 million projects worldwide.
- Collaborative culture: Work alongside talented teammates who value your input.
- Room to grow: We support your career development through learning opportunities and mentorship.
- Innovation at its core: Be part of a company that’s always evolving to meet industry needs.