Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests Coordinates with client staff to ... local and regional offices Ensure all AVS spaces are presentable for use Other duties assigned as ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
Technician, AV Support
Montreal, QC · On-site
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
... Help Desk ticketing system to respond to end user requests • Coordinates with client staff to ... for local and regional offices • Ensure all AVS spaces are presentable for use Other duties ...
The role works closely with infrastructure, application, security, service desk, vendor and global ... helping ensure solutions follow security and operational standards. * Administer Microsoft 365 and ...
The role works closely with infrastructure, application, security, service desk, vendor and global ... helping ensure solutions follow security and operational standards. * Administer Microsoft 365 and ...
He / she also ensures a presence at the reception desk of the reception in the absence of the ... the kitchen (help in the dining room) The candidate must have good listening skills, a good ...
He / she also ensures a presence at the reception desk of the reception in the absence of the ... the kitchen (help in the dining room) The candidate must have good listening skills, a good ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ...
Maintain a neat and organized front-desk and lobby areas and ensure desk is stocked with necessary ... Create/maintain documents in Microsoft Word and Excel. Office Services: Refresh of copy & canteen ...
Maintain a neat and organized front-desk and lobby areas and ensure desk is stocked with necessary ... Create/maintain documents in Microsoft Word and Excel. Office Services: Refresh of copy & canteen ...
Front Office Manager
Dorval, QC · On-site
Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and ... Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring ...
Front Office Manager
Dorval, QC · On-site
Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and ... Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring ...
Front Office Manager
Trois-rivieres, QC · On-site
Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and ... Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring ...
Front Office Manager
Trois-rivieres, QC · On-site
Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and ... Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring ...
Inside Sales Representative
Montreal, QC · On-site +1
Help ensure deliveries are timely and accurate while supporting day-to-day customer operations ... Proficiency in Microsoft 365, including Word, Excel, Outlook, and PowerPoint. * Willingness to ...
Inside Sales Representative
Montreal, QC · On-site +1
Help ensure deliveries are timely and accurate while supporting day-to-day customer operations ... Proficiency in Microsoft 365, including Word, Excel, Outlook, and PowerPoint. * Willingness to ...
... local management team. You will work closely with the administrative support team. Your ... This may include covering the front desk to greet and check in visitors * Helping to organize ...
... local management team. You will work closely with the administrative support team. Your ... This may include covering the front desk to greet and check in visitors * Helping to organize ...
Planning Success Partner
Montreal, QC · On-site
Intermediate toadvanced computer skills(Microsoft Office Suite, Microsoft 365). Strong ... Must be able to sit at a desk for approximately 8 hours per day while using a computer and phone.
Planning Success Partner
Montreal, QC · On-site
Intermediate toadvanced computer skills(Microsoft Office Suite, Microsoft 365). Strong ... Must be able to sit at a desk for approximately 8 hours per day while using a computer and phone.
IT Manager
Montreal, QC · Hybrid
CoPilot, AI service Desk, etc.) * Stay current with emerging technologies and provide ... Microsoft 365, infrastructure, networking, cybersecurity, and AI * Opportunity to help shape and ...
Quick apply
IT Manager
Montreal, QC · Hybrid
CoPilot, AI service Desk, etc.) * Stay current with emerging technologies and provide ... Microsoft 365, infrastructure, networking, cybersecurity, and AI * Opportunity to help shape and ...
We are a local engineering firm that has been helping customers in all industries with engineering ... Working knowledge of Microsoft Office software, Microsoft Dynamics GP (an asset). * Fluency in ...
New
We are a local engineering firm that has been helping customers in all industries with engineering ... Working knowledge of Microsoft Office software, Microsoft Dynamics GP (an asset). * Fluency in ...
New
Local Microsoft Help Desk information
Does Microsoft have a help desk?
Microsoft provides support services through its help desk for customers and IT professionals, offering technical assistance for Microsoft products via phone, chat, and online support portals. Help desk roles at Microsoft typically require knowledge of Microsoft technologies, troubleshooting skills, and relevant certifications such as Microsoft Certified: Modern Desktop Administrator or Microsoft Certified: Azure Fundamentals.
What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
Are help desk jobs still in demand?
Help desk jobs, including roles like a Microsoft Help Desk technician, remain in demand due to ongoing need for technical support in organizations. These positions often require troubleshooting skills, familiarity with remote support tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate.
What are popular job titles related to Local Microsoft Help Desk jobs in Quebec? For Local Microsoft Help Desk jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Quebec look for? The top searched job categories for Local Microsoft Help Desk jobs in Quebec are:
What cities in Quebec are hiring for Local Microsoft Help Desk jobs? Cities in Quebec with the most Local Microsoft Help Desk job openings:
Full-time
Re-posted 8 days ago
Job description
Job Summary
This position is for onsite assistance only and is responsible for collaborating with our client's management team and other company employees to deliver an array of customer service focusing on integration and installation assistance in conference rooms.
Essential Duties and Responsibilities
Operate and test daily functionality of all AV and integrated conference rooms
Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
Troubleshoot AV/V problems last minute as required as well as non-critical situations
Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
Interact with client Customer Help Desk ticketing system to respond to end user requests
Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
Setup and breakdown of all onsite meetings
Daily system testing to ensure equipment and room functionality
Responsible for escalating all "next level" break fix issues to their manager for resolution
Perform remote testing for local and regional offices
Ensure all AVS spaces are presentable for use
Other duties assigned as needed
Skills and Abilities
Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
Ability to test equipment and perform basic troubleshooting
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to balance multiple tasks with changing priorities
Strong organizational skills and excellent attention to detail
Excellent communication and interpersonal skills, both verbal and written
Demonstrated customer service focus and client communication skills
Valid Driver's License and a clean Driver's Abstract that meets AVI-SPL driving standards
Education and/or Experience
Minimum high school diploma or equivalent
Demonstrated working knowledge of AV practices and procedures
Videoconferencing experience including operation, call set-up and equipment
Demonstrated AV Control experience including Crestron, Extron, and/or AMX
Experience and knowledge of web conferencing tools such as WebEx and Cisco meeting place a plus
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Direct Reports
This position does not have any direct reports