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Evening Help Desk Jobs (NOW HIRING)

Robert Half

Help Desk Analyst

Green, OH · On-site

$19.50 - $26.75/hr

The position begins with daytime training and access setup, then moves to evening shift-8PM-6AM and ... a help desk, service desk, or desktop support environment. • Working knowledge of Active ...

Tstc

$20 - $27.25/hr

The role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for ... May need to work evening or weekend hours for server maintenance or break/fix repairs. Equal ...

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

Evening/weekend availability Additional Principal Duties and Responsibilities Job Required Knowledge & Skills * Minimum 2 years' experience providing Help Desk support to medium-sized companies

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

Description Help Desk Technician About Our Company Lids Sports Group is the largest licensed sports ... and occasional evening or weekend support as needed. Additional Principal Duties and ...

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

Evening/weekend availability Additional Principal Duties and Responsibilities Job Required Knowledge & Skills * Minimum 2 years' experience providing Help Desk support to medium-sized companies

INSPYR Solutions

Bilingual Help Desk Technician

Houston, TX · On-site

$19 - $25.75/hr

US Citizen, Green Card, or Authorized to Work in the US We are currently seeking a bilingual Help Desk Technician fluent in English and Spanish to support afternoon/evening coverage (approximately ...

New

HARRIS & HARRIS LTD

Help Desk Analyst

Coppell, TX · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk ... In addition, on call after hours and evening/weekend support may be required as needed. Location:

Greenhill School

Help Desk Associate

Addison, TX · On-site

$18 - $24.25/hr

SUMMARY Greenhill School seeks a skilled and service-oriented Help Desk Associate to serve as the ... Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ...

Greenhill School

Help Desk Associate

Addison, TX · On-site

$18 - $24.25/hr

... help desk software. This is a full-time, 12-month, non-exempt position ... Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ...

Greenhill School

Help Desk Associate

Addison, TX

$18 - $24.25/hr

Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ... Document, track, prioritize, manage, and work customer requests using help desk software

LOGAN UNIVERSITY

Help Desk Technician

Chesterfield, MO

$19.75 - $26.75/hr

The Help Desk Technician must be available for emergencies and occasional evening and weekend work. PHYSICAL DEMANDS: The physical demands described here are representative of those requires to ...

LOGAN UNIVERSITY

Help Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

The Help Desk Technician must be available for emergencies and occasional evening and weekend work. PHYSICAL DEMANDS: The physical demands described here are representative of those requires to ...

First National Bank Texas

Help Desk Technician

Killeen, TX · On-site

$18 - $24.25/hr

May be required to climb ladders and perform overhead and under desk work * Ability to lift up to ... Flexible schedule to include evening, weekend, and holidays * Must successfully pass background ...

First National Bank Texas

Help Desk Technician

Killeen, TX

$18 - $24.25/hr

... desk work Ability to lift up to 50 pounds FNBT is an equal opportunity employer. High School ... evening, weekend, and holidays Must successfully pass background investigation according to company ...

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Showing results 1-20

All JobsEvening Help Desk Jobs

Evening Help Desk information

See salary details

$12

$23

$33

How much do evening help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for evening help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some typical challenges faced by Evening Help Desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What are the key skills and qualifications needed to thrive as an Evening Help Desk professional, and why are they important?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are Evening Help Desk jobs?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.
More about Evening Help Desk jobs
What cities are hiring for Evening Help Desk jobs? Cities with the most Evening Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Evening Help Desk jobs? States with the most job openings for Evening Help Desk jobs include:
Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Analyst

Help Desk Analyst

Robert Half

Green, OH • On-site

$19.50 - $26.75/hr

Temporary

Posted 29 days ago

Job description

We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, documenting findings clearly, and assisting field teams through responsive support. The position begins with daytime training and access setup, then moves to evening shift-8PM-6AM and a four-day, 10-hour schedule Monday through Thursday. You will play a key role in identifying application issues, managing ticket activity, and helping maintain consistent technical support throughout the project.


Responsibilities:

• Provide frontline technical assistance by handling incoming support requests from field technicians and guiding them through issue resolution.

• Review application behavior before and after switch upgrade activities, recording any defects, inconsistencies, or performance concerns discovered during testing.

• Create, update, and track service desk tickets to ensure problems are documented accurately and routed for timely follow-up.

• Troubleshoot Windows-based desktop and user access issues using sound diagnostic methods and clear communication.

• Support account-related tasks within Active Directory, including access validation and basic user environment troubleshooting.

• Maintain detailed records of incidents, observations, and outcomes to support reporting and resolution efforts.

• Participate in required training and onboarding activities to obtain network access and become fully prepared for project support needs.

• Experience working in a help desk, service desk, or desktop support environment.
• Working knowledge of Active Directory for basic user and access support tasks.
• Hands-on experience supporting Microsoft Windows and Windows 10 systems.
• Ability to perform basic technical troubleshooting and clearly document findings.
• Familiarity with creating and managing service desk tickets in a structured support process.
• Strong verbal and written communication skills when assisting users and coordinating with technical teams.
• Availability to complete initial day-shift training Monday through Friday and then work a Monday through Thursday schedule.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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