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Evening Help Desk Jobs in Virginia (NOW HIRING)

Albanymed

Help Desk Tech II - 2nd Shift, M-F

Broadway, VA · On-site

$49K - $69K/yr

Evening (United States of America) Salary Range: $49,763.00 - $69,668.00 The Help Desk Tech provides initial employee support for technical inquiries received via the telephone and/or email. The Help ...

GovernmentJobs.com

Night Desk Monitor

Hampton, VA · On-site

$16.75 - $21.50/hr

The Night Desk Monitor serves as an evening monitor of the lobby, office and general facilities of the residence halls where the office or reception desk remains open on a twenty-four (24) hour basis.

Guidehouse

Service Desk Front Line Support Agent

Arlington, VA · On-site

$19.50 - $25/hr

Create tickets and document all activities in helpdesk ticketing systems * Escalate more complex ... Provide evening and weekend support (off-hours support), as assigned, on a rotating basis What You ...

New

Guidehouse

Service Desk Front Line Support Agent

Mclean, VA · On-site

$17.25 - $22/hr

Create tickets and document all activities in helpdesk ticketing systems * Escalate more complex ... Provide evening and weekend support (off-hours support), as assigned, on a rotating basis What You ...

New

Gold's Gym

Evening Front Desk Associate

Richmond, VA · On-site

$12.75 - $16.50/hr

Opportunity for advancement Evening Front Desk Associate This position will provide assistance to ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Gold's Gym

Evening Front Desk Associate

Richmond, VA · On-site

$13.75 - $17.75/hr

Evening Front Desk Associate This position will provide assistance to members along with inquiries ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Carilion Clinic

Evening Crew Leader

Roanoke, VA · On-site

$13 - $18/hr

R160737 Evening Crew Leader (Open) How You'll Help Transform Healthcare: The Evening Staff Lead ... Supervises the performance of all non-management staff to include: front desk, maintenance ...

Carilion Clinic

Evening Crew Leader

Roanoke, VA · On-site

$13 - $18/hr

R160737 Evening Crew Leader (Open) How You'll Help Transform Healthcare: The Evening Staff Lead ... Supervises the performance of all non-management staff to include: front desk, maintenance ...

Gold's Gym

Weekend Front Desk Associate

Richmond, VA · On-site

$13.75 - $17.75/hr

The hours needed would be afternoon and early evening Saturdays and Sundays. This detail-oriented ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

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All JobsEvening Help Desk JobsEvening Help Desk Jobs in Virginia

Evening Help Desk information

See Virginia salary details

$11

$22

$33

How much do evening help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for evening help desk in Virginia is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.81 per hour, depending on experience, location, and employer.

What is an evening help desk?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.

What are the key skills and qualifications needed to thrive as an evening help desk professional?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are some typical challenges faced by evening help desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Help Desk jobs in Virginia?

The most popular types of Help Desk jobs in Virginia are:

What cities in Virginia are hiring for Evening Help Desk jobs?

Cities in Virginia with the most Evening Help Desk job openings:

Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $46,228 per year, or $22.2 per hour.

Help Desk Support Technician

Endurance IT Services

Norfolk, VA • On-site

$55K/yr

Full-time

Posted 4 days ago

Job description


Endurance IT Services is seeking a T2 Help Desk professional to provide technology support for a non-profit organization and their affiliated entities. This role serves as the primary point of contact for IT support, helping staff resolve technical issues and maintain productivity across hardware, software, and network systems.
Location: Norfolk, VA
Work Arrangement: HYBRID
Key Responsibilities
  • Provide first-level technical support for hardware, software, and application issues.
  • Fulfill IT requests, including system access, equipment provisioning, and hardware purchases.
  • Troubleshoot and resolve technical issues following established support procedures.
  • Document support requests, resolutions, and technical updates in the ticketing system.
  • Serve as a liaison between end users and internal IT resources.
  • Support Microsoft Office applications, Windows and Apple devices, and VPN connectivity.
  • Provide occasional evening and weekend on-call support.
  • Perform other duties as assigned.
Qualifications
  • 2-4 years of help desk or technical support experience.
  • Experience supporting Windows workstations, servers, software applications, and peripherals.
  • Strong knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and Access.
  • Proficiency with Windows and macOS environments.
  • Familiarity with VPN technologies.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work independently, manage multiple priorities, and maintain confidentiality.
  • Ability to lift up to 50 lbs. and travel as needed.
  • Commitment to the mission and values of the organization.

About Endurance IT Services
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.
Some opportunities may not be exclusive and may evolve as we work with clients-but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.

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