ZipRecruiter

Log In

1

Temporary Help Desk Jobs in Virginia (NOW HIRING)

MCH Consulting Services LLC

Helpdesk Technician

Suffolk, VA

$17.75 - $24/hr

Candidate will be able to operate the help desk, record trouble calls and messages, and maintain ... This may involve moving incoming computer hardware from the loading dock to a temporary storage ...

MCH Consulting Services LLC

Helpdesk Technician

Suffolk, VA · On-site

$19 - $25.75/hr

Candidate will be able to operate the help desk, record trouble calls and messages, and maintain ... temporary storage area.Possess a secret clearanceAbility to write or orally comunicate ...

MANTECH

Service Desk Technician

Mclean, VA · On-site

Travel locally between customer buildings and support temporary assignments as required. * Work ... Experience providing help desk/service desk support and using ticketing systems to document and ...

New

MAIC inc.

Surge Personnel

Winchester, VA · On-site

$17 - $21/hr

Temporary Help Desk Specialists - Responsible for providing technical support for network and remote computer users. Candidate will use technical and customer service skills quickly to provide a ...

MANTECH

Service Desk Technician

Mclean, VA · On-site

Travel locally between customer buildings and support temporary assignments as required. * Work ... Experience providing help desk/service desk support and using ticketing systems to document and ...

New

ManTech International

Service Desk Technician

Mclean, VA · On-site

$75K - $125K/yr

Travel locally between customer buildings and support temporary assignments as required. * Work ... Experience providing help desk/service desk support and using ticketing systems to document and ...

New

ManTech

Service Desk Technician

Mclean, VA

$75K - $125K/yr

Travel locally between customer buildings and support temporary assignments as required. * Work ... Experience providing help desk/service desk support and using ticketing systems to document and ...

next page

Showing results 1-20

All JobsHelp Desk JobsTemporary Help Desk JobsTemporary Help Desk Jobs in Virginia

Temporary Help Desk information

See Virginia salary details

$11

$22

$33

How much do temporary help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for temporary help desk in Virginia is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.81 per hour, depending on experience, location, and employer.

What is a temporary help desk?

Temporary Help Desk jobs are short-term positions where individuals provide technical support and assistance to users experiencing issues with computer systems, software, or hardware. These roles are often filled during periods of high demand, such as new software rollouts, staff absences, or peak business seasons. Temporary Help Desk staff troubleshoot problems, answer user questions, and escalate complex issues to permanent IT staff if needed. They may work on-site or remotely, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a temporary help desk professional?

To thrive as a Temporary Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a high school diploma or some IT coursework. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and resolve technical issues. These skills ensure quick issue resolution and positive user experiences, which are vital for maintaining daily business operations.

What are the most common challenges faced by temporary help desk staff, and how can they effectively handle them?

Temporary Help Desk staff often encounter challenges such as quickly adapting to new IT systems, handling a high volume of support tickets, and building rapport with team members in a short period. To succeed, it's important to proactively familiarize yourself with the organization's software and common troubleshooting procedures during onboarding. Maintaining clear communication, asking questions when needed, and utilizing available documentation can help you provide effective support and integrate smoothly with the team. Being adaptable and customer-focused will make the transition into the temporary role more successful.

What is the difference between Temporary Help Desk vs Permanent Help Desk?

AspectTemporary Help DeskPermanent Help Desk
CredentialsBasic IT certifications (e.g., CompTIA A+)Same as temporary, often with additional experience
Work EnvironmentContract-based, short-term assignmentsFull-time, ongoing employment
Employer UsageUsed for short-term projects or coverageLong-term support and team integration
Search & ComparisonOften searched together for IT support rolesCompared for career stability and benefits

Temporary Help Desk roles provide short-term IT support solutions, ideal for covering absences or project needs. Permanent Help Desk positions offer ongoing employment with benefits, fostering long-term team development. Both roles require similar certifications but differ mainly in duration and employment stability.

Can I get into a temporary help desk with no experience?

Temporary help desk positions often require basic technical skills and good communication, but many employers are willing to hire candidates with little or no experience if they demonstrate a willingness to learn and problem-solving abilities. Entry-level roles may provide on-the-job training and may require familiarity with common tools like ticketing systems or remote support software.

What are the most commonly searched types of Help Desk jobs in Virginia?

The most popular types of Help Desk jobs in Virginia are:

Temporary Help Desk jobs near you
Infographic showing various Temporary Help Desk job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,228 per year, or $22.2 per hour.

Senior Help Desk Technician with Security Clearance

TEKsystems c/o Allegis Group

Norfolk, VA • On-site

$20.25 - $27.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Title: • Senior Help Desk Technician Location:
• Norfolk Naval Base, Norfolk, Virginia Clearance Required:
• Secret Certification Required:
• Sec+ or IAT II Equivalent Years of Experience Required:
• 3+ Years Top Skills Required:
• Three (3) years’ experience providing Tier 1 and Tier 2 IT help desk or desktop support.
• Experience with incident tracking/ticketing systems e.g. ServiceNow
• Working knowledge of Windows desktop and laptop operating systems
• Familiarity with imaging, reimaging, and system configuration processes
• Strong customer service and communication skills
• Ability to follow documented procedures and security requirements in classified environments Job Description:
The Senior Computer Help Desk Technician provides Tier 1 and Tier 2 end-user support for personnel at Norfolk, VA. This role is responsible for incident intake, tracking, resolution, and documentation, as well as desktop/laptop system support and computer image deployment across classified and unclassified environments. The position supports mission-critical operations and requires strong customer service skills, technical troubleshooting expertise, and strict adherence to Government incident management, configuration, and security requirements. Responsibilities
• Serve as a primary point of contact for user-reported IT incidents, service requests, and technical issues.
• Log, track, update, escalate, and close tickets using Government-directed incident handling and trouble ticketing systems.
• Ensure all incidents are documented accurately and in accordance with response and escalation timelines defined in the PWS.
• Maintain compliance with incident metrics, including ticket assignment, resolution, and documentation standards.
• Provide regular updates to users and escalate unresolved or priority issues as required.
• Support preparation of incident metrics and data inputs for Monthly Status Reports (MSRs).
• Provide Tier 1 and Tier 2 support for unclassified and classified desktop and laptop systems.
• Install, configure, deploy, maintain, troubleshoot, and remove end-user systems and peripherals.
• Perform touch maintenance on IT equipment, including printers, scanners, and approved network peripherals.
• Respond to on-site user support requests within established service-level timelines.
• Replace unserviceable equipment within required response windows.
• Ensure proper hand receipts and property accountability documentation for all issued or replaced equipment.
• Assist in deploying and maintaining approved baseline computer images for systems.
• Load, refresh, and reimage systems using Government-approved images.
• Support maintenance of a local image library and ensure systems meet security certification requirements.
• Coordinate with service providers and system administrators to apply updated images and patches.
• Support testing and deployment of updated images within required timelines. • This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
• Because an active or interim DoD clearance is required, U.S. Citizenship is required o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
 Medical, dental & vision
 Critical Illness, Accident, and Hospital
 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
 Life Insurance (Voluntary Life & AD&D for the employee and dependents)
 Short and long-term disability
 Health Spending Account (HSA)
 Transportation benefits
 Employee Assistance Program
 Time Off/Leave (PTO, Vacation or Sick Leave)

Apply