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Weekend Help Desk Jobs in Virginia (NOW HIRING)

Corps Solutions

Help Desk Support

Suffolk, VA

$19 - $25.75/hr

Help Desk Support Suffolk, VA The Help Desk Support position reports to and receives work direction ... Be able to work an unstable schedule, to include holidays and weekends. SPECIAL POSITION NOTATIONS

New

Corps Solutions

Help Desk Support

Suffolk, VA · On-site

$19 - $25.75/hr

Help Desk Support Suffolk, VA The Help Desk Support position reports to and receives work direction ... Be able to work an unstable schedule, to include holidays and weekends. SPECIAL POSITION NOTATIONS

Iron Bow Technologies

Help Desk Manager

Herndon, VA · On-site

Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting. The Help Desk Manager will engage with ...

ITC Federal, Inc

Help Desk Supervisor

Fairfax, VA · Remote

Help Desk Supervisor Location US- ID 2026-1546 Remote Yes Overview JOB TITLE: Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated Litigation Support POSITION ...

SiloSmashers

Help Desk Manager

Arlington, VA · Hybrid

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Leidos

Help Desk Manager

Chantilly, VA

$92K - $166K/yr

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and ...

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories: Staff & Administration The Help Desk Technician will provide software, hardware, and systems support to ...

Regent University

Help Desk Technician

Virginia Beach, VA

$19 - $25.50/hr

Help Desk Technician Apply now Job no: 50000400 Work type: Full time Location: Virginia Beach Categories: Staff & Administration The Help Desk Technician will provide software, hardware, and systems ...

Integral

Help Desk Manager

Tysons Corner, VA

The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). * Plan and implement the ...

Leidos

Help Desk Manager

Chantilly, VA · On-site

$92K - $166K/yr

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and ...

Integral

Help Desk Manager

Tysons, VA · On-site

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). Responsibilities * Plan ...

New

Corps Solutions

Help Desk Support

Suffolk, VA · On-site

$17.75 - $24/hr

Corps Solutions is seeking a Help Desk Support professional to join their team in Suffolk, VA. The role involves providing technical troubleshooting for various devices and managing user accounts ...

Leidos

Help Desk Manager

Chantilly, VA

$92K - $166K/yr

Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring ...

Leidos

Help Desk Manager

Sterling, VA

$92K - $166K/yr

Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring ...

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All JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Virginia

Weekend Help Desk information

What are Weekend Help Desk jobs?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a Weekend Help Desk professional, and why are they important?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a Weekend Help Desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Virginia? The most popular types of Help Desk jobs in Virginia are:
What are popular job titles related to Weekend Help Desk jobs in Virginia? For Weekend Help Desk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Virginia look for? The top searched job categories for Weekend Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Weekend Help Desk jobs? Cities in Virginia with the most Weekend Help Desk job openings:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Virginia as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Help Desk Support

Help Desk Support

Corps Solutions

Suffolk, VA

$19 - $25.75/hr

Full-time

Posted 2 days ago

Job description

Help Desk Support
Suffolk, VA

The Help Desk Support position reports to and receives work direction from the JEDD Program Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide technical troubleshooting for Windows-based PCs, Macs, mobile devices, and related technologies.

  • Diagnose and resolve technology issues immediately or escalate to appropriate support staff.

  • Perform account management tasks: unlock accounts, reset passwords, re-enable computer accounts, and verify user identity.

  • Deploy software updates and manage user access to administrative services and file storage.

  • Assist in developing technical support documentation and procedural guides.

  • Maintain and update the Help Desk web presence.

  • Document and log technical problems in service management systems.

EDUCATION

  • Associates degree from an accredited college or university in Computer Science, Information Systems Management, or Computer Science Application Management or related field is preferred.

  • High School degree and 3 years’ experience in the Experience section is also acceptable.

EXPERIENCE

  • Demonstrated success in two (2) or more of the following areas:

  • Experience and ability to perform information systems customer support on networks, and other work in the client/server field, or related fields.

  • Expert knowledge of PC operating systems, e.g., MS-Windows, as well as networking and mail standards and demonstrated ability to work on a help desk software application.

  • Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

CORE SKILLS/COMPETENCIES

Required Knowledge, Skills and Abilities

  • Strong communication and presentation skills – read, write, and communicate effectively in English. Able to design, prepare, and present clear training programs.

  • Strong analytical and problem-solving skills

  • Excellent computer skills required. Should be proficient in the entire suite of MS Office and have the ability to quickly learn additional systems. Familiarity with SharePoint and C2PC is desired.

WORKING CONDITIONS

  • Required to sit for extended periods of time and maintain focus

  • Daily travel in local area during workday (including use of personal vehicle)

  • Be able to work an unstable schedule, to include holidays and weekends.

SPECIAL POSITION NOTATIONS

  • Qualification as an authorized company driver is required. All authorized company drivers must have a valid driver’s license, current automobile insurance, and a driving record that is acceptable to the company’s auto insurance provider.

  • Daily travel in local area during workday (including use of personal vehicle).

SECURITY CLEARANCE

  • A Secret security clearance is required for this position.

  • The ability to obtain a Top-Secret security clearance is required for this position.

This position description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.

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