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Intern Help Desk Jobs in Springfield, MA (NOW HIRING)

Dennis Group

BIM/VDC Intern (Summer 2027)

Springfield, MA · On-site

$20 - $22/hr

... desk and working on a computer. Must be able to lift-up to 15 pounds at times. About Us We plan ... For the past three decades, we've focused exclusively on the food and beverage industry, helping ...

Dennis Group

Electrical Engineer Intern

Springfield, MA · On-site

$19 - $25/hr

Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able ... For the past three decades, we've focused exclusively on the food and beverage industry, helping ...

Dennis Group Inc

Electrical Engineer Intern

Springfield, MA · On-site

$19 - $25/hr

Prolonged periods sitting at a desk and working on a computer. * Must be able to lift-up to 15 ... For the past three decades, we've focused exclusively on the food and beverage industry, helping ...

Dennis Group

Electrical Engineer Intern

Springfield, MA · On-site

$19 - $25/hr

Prolonged periods sitting at a desk and working on a computer. * Must be able to lift-up to 15 ... For the past three decades, we've focused exclusively on the food and beverage industry, helping ...

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Showing results 1-20

All JobsIntern Help Desk JobsIntern Help Desk Jobs in Springfield, MA

Intern Help Desk information

See Springfield, MA salary details

$9

$17

$25

How much do intern help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intern help desk in Springfield, MA is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Springfield, MA?

The most popular types of Help Desk jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Intern Help Desk jobs?

Cities near Springfield, MA with the most Intern Help Desk job openings:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Summer. Highlights an 100% In-person job distribution, with an average salary of $36,138 per year, or $17.4 per hour.

Composite Engineering Intern - Fall 2026

LiquidPiston, Inc.

Suffield, CT • On-site

$16.25 - $21.25/hr

Full-time, Internship

Posted 13 days ago

Job description

Composite Engineering Intern - Fall 2026
Location: Bloomfield, CT, relocating to Suffield, CT later in 2026
Employment Type: Full-time Internship (Fall 2026)
Compensation: Paid
Build. Test. Innovate.
Want an internship where you can get your hands dirty and see your work come to life?
LiquidPiston is looking for a Composite Engineering Intern to join our team in Fall 2026. This is a hands-on opportunity to work alongside experienced engineers and technicians on real-world composite components used in advanced propulsion technology.
You won't just be sitting behind a desk. You'll have the opportunity to help design, build, fabricate, troubleshoot, and test composite hardware while gaining experience in a fast-paced R&D environment.
If you're curious, hands-on, and excited by the idea of working on technology that pushes the boundaries of engine design, we'd love to hear from you!
About LiquidPiston
LiquidPiston is an advanced technology company developing innovative rotary engines for aerospace, defense, and commercial applications. Our compact, lightweight engine technology is designed to deliver high power density and efficiency for applications including unmanned aerial systems, hybrid-electric propulsion, and other demanding platforms.
What You'll Do
  • Assist with the design and development of composite components and structures.
  • Support composite part fabrication, layup, trimming, bonding, and finishing.
  • Assist with tooling and fixture development for composite manufacturing.
  • Support prototype builds and engineering development projects.
  • Help troubleshoot manufacturing and design issues and identify potential solutions.
  • Assist with dimensional inspection and evaluation of composite components.
  • Support material selection and documentation for composite applications.
  • Participate in testing and evaluation of composite components and assemblies.
  • Create and update engineering documentation, drawings, work instructions, and build documentation.
  • Work closely with engineers and technicians to improve manufacturing processes and part quality.
  • Maintain organized records of fabrication, testing, and engineering activities.
  • Support other engineering and hands-on development activities as needed.
What We're Looking For
  • Currently pursuing a Bachelor's or Master's degree in Mechanical Engineering, Materials Engineering, Aerospace Engineering, Manufacturing Engineering, or a related field.
  • Hands-on experience with composite materials.
  • Familiarity with carbon fiber, fiberglass, epoxy systems, prepreg, wet layup, or similar composite processes.
  • Ability to read and understand engineering drawings.
  • Familiarity with CAD software is preferred.
  • Strong mechanical aptitude and willingness to work hands-on in a lab or manufacturing environment.
  • Strong problem-solving and analytical skills.
  • Ability to work independently while also collaborating effectively with engineers and technicians.
  • Strong attention to detail and commitment to producing high-quality work.
  • Must be comfortable working onsite and performing hands-on engineering tasks.
What You'll Gain
  • Hands-on experience with composite design and manufacturing.
  • Exposure to advanced propulsion technology and R&D engineering.
  • Experience working directly with engineers and technicians on prototype hardware.
  • Opportunities to participate in the development cycle from design through fabrication and testing.
  • Experience solving real-world engineering and manufacturing challenges in a fast-paced environment.

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