Intern Help Desk Jobs in Springfield, MA (NOW HIRING)

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Here, you can unlock your potential by contributing to projects that matter in meaningful ways. To thrive as an NBCU intern, you are ready to bring your passion for media, entertainment, and technology along with your desire to learn each day.  

Here, you can be part of a team who is the first to know when the news is breaking.  Here, you can develop your skills at a company that cares about its employees, its communities, and its culture.  

NBC Connecticut Internships provide students with real world experience and exposure to working in the television news industry.  Internships at NBC Connecticut are paid and do not require course credit.  

NBC Connecticut is looking for a team player who is looking to take on the experiences in all facets of the Newsroom.  This is an opportunity to have hands-on experience in every capacity of assigning, gathering, telling, and producing news stories. 

During the first half of the academic year, you will have hands-on experience in the following areas: as a reporter, as a producer, on the assignment desk, and producing social videos.  This will allow you to have the opportunity to be part of each of our newsroom teams. 

For the spring, you will be assigned to one of those areas based on our business needs, your experience, and your interests. 

• Participate in daily planning meetings.  Contribute ideas for news programming based on the NBC Connecticut News Strategy.    

• Be present in the control room during the news program to observe communication among the producer, director, and production personnel.  

• Use websites and social media tools to monitor and report news, find sources and leads for stories.  Monitor mainstream and social media sites for story ideas and competitive intelligence.   

• Write assigned segments, which may include digital newscasts  

• Make beat checks and enter current and future news assignments into system  

• Make and answer phone calls  

• Help coordinate guests for newscasts  

• Writing articles for our website using AP Style and formatting  

• Work with reporters, meteorologists and other members of the news team to prepare web articles  

• Cut video from newscasts and add proper metadata to post them on social media and our website/app  

• Generate ideas for stories and articles, with a focus on Google Trends, SEO strategy and current events  

• Participate in brainstorming sessions for new ideas for content and platforms  

• Keep up on social media trends and pitch ideas on how our newsroom can incorporate new ideas into our strategy  

• Must be actively enrolled in a degree-granting program at an accredited institution during the length of the program and be able to provide documentation to confirm your degree progress  

• Current class standing of sophomore or above (30 credits)  

• Must be authorized to work in the United States without visa sponsorship by NBCUniversal  

• Must be willing to work at the station in West Hartford, CT  

Desired Characteristics  

• Pursuing a major in Journalism, Communications, or similar subject  

• Familiarity with Premiere and Photoshop  

• Excellent verbal and written communication, interpersonal, and creative skills   

• Exceptional project management, organizational and presentation skills   

• Experience using TikTok, Facebook, Instagram  

• Prior use of WordPress preferred but not required    

• Interest in the television, streaming or digital industries   

• Knowledge of AP Style and newswriting  

• Bilingual skills a plus – Spanish/English  

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.