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Contract Help Desk Jobs in Springfield, MA (NOW HIRING)

Robert Half

Help Desk Analyst II

Warren, MA · On-site

$24 - $26/hr

We are looking for a Help Desk Analyst II to support employees across the corporate environment in ... This Long-term Contract position is ideal for a hands-on IT specialist who can resolve user issues ...

TEKsystems

IT Support Technician

Hartford, CT · On-site

$23 - $30/hr

... desk support,Help desk,Network infrastructure,virtualization,vmware Additional Skills ... Contract to Hire position based out of Hartford, CT. Pay and Benefits The pay range for this ...

TEKsystems

IT Support Technician

Hartford, CT

$23 - $30/hr

... desk support,Help desk,Network infrastructure,virtualization,vmware Additional Skills ... Contract to Hire position based out of Hartford, CT. Pay and Benefits The pay range for this ...

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

Know and understand service work order module and service contract. * Active in all facets of ... Patience and endurance to sit/stand behind a desk all day. BENEFITS OFFERED: * Medical Insurance

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

Know and understand service work order module and service contract. * Active in all facets of ... Patience and endurance to sit/stand behind a desk all day. BENEFITS OFFERED: * Medical Insurance

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

Know and understand service work order module and service contract. * Active in all facets of ... Patience and endurance to sit/stand behind a desk all day. BENEFITS OFFERED: * Medical Insurance

Inserso

Network Support Technician

Hartford, CT · On-site

This position supports Surge Support requirements and is subject to inclusion in future contract ... helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop ...

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Contract Help Desk information

See Springfield, MA salary details

$12

$23

$33

How much do contract help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for contract help desk in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Help Desk jobs in Springfield, MA?

The most popular types of Help Desk jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Contract Help Desk jobs?

Cities near Springfield, MA with the most Contract Help Desk job openings:

Contract Help Desk jobs near you
Infographic showing various Contract Help Desk job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,985 per year, or $23.1 per hour.

Help Desk Analyst II

Robert Half

Warren, MA • On-site

$24 - $26/hr

Temporary

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for a Help Desk Analyst II to support employees across the corporate environment in Warren, Massachusetts. This Long-term Contract position is ideal for a hands-on IT specialist who can resolve user issues efficiently, maintain endpoint systems, and help keep business applications running smoothly. The role involves working with teams across the organization, managing support requests with accuracy, and delivering dependable technical assistance for both hardware and software needs.
Responsibilities:
• Deliver first- and second-level technical support for end users across the corporate office environment, addressing both routine and more complex workstation issues.
• Administer desktop and laptop systems by handling software installation, operating system updates, security patching, antivirus maintenance, and troubleshooting of business applications.
• Prepare and deploy operating systems using desktop imaging tools to ensure devices are configured consistently and ready for use.
• Diagnose, repair, and enhance company-issued PCs and laptops, including component replacements and performance-related upgrades.
• Log, track, and update support incidents in ServiceNow, maintaining complete and accurate case records from intake through resolution.
• Respond promptly to service requests, assess the scope of each problem, and escalate matters to advanced technical teams when additional expertise is required.
• Manage user access by creating and updating accounts, organizing security groups, and maintaining permissions for shared resources.
• Coordinate workstation setups, equipment moves, and office relocations while keeping hardware and software inventory information current.
• Collaborate with department leaders, employees, vendors, and external technical support contacts to resolve issues and maintain reliable IT service delivery.• Experience providing Tier 1 and Tier 2 help desk or desktop support in a business environment.
• Proficiency with Microsoft Windows 10 and day-to-day desktop administration tasks.
• Working knowledge of desktop imaging, operating system deployment, and endpoint patch management.
• Ability to troubleshoot hardware, software, and access-related issues for laptops and desktop computers.
• Experience using a ticketing platform such as ServiceNow to document incidents and service requests accurately.
• Familiarity with user account administration, group management, and shared resource access support.
• Strong communication skills with the ability to assist employees and coordinate effectively with technical teams and vendors.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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