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Contract Help Desk Jobs in Boston, MA (NOW HIRING)

TEKsystems

Help Desk Supervisor

Boston, MA · On-site

$40 - $45/hr

Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Job Type & Location This is a Contract to Hire position based out of Boston, MA. Pay and Benefits ...

Cognex

Help Desk Technician

Natick, MA · Hybrid

$29 - $44/hr

The Role: Help Desk Support This position is for a team member of the Help Desk Support group ... With minimal oversight, analyzes data related to platforms and contracts and identifies ...

Cognex Corporation

Help Desk Technician

Natick, MA · On-site

$29 - $44/hr

The Role: Help Desk Support This position is for a team member of the Help Desk Support group ... With minimal oversight, analyzes data related to platforms and contracts and identifies ...

ITW EAE

Help Desk Specialist

Hopkinton, MA

$76K - $96K/yr

Accurately log incidents and service requests into IT Help Desk application. * Owns, monitors ... Contract Manufacturers and OEMs in the Electronics and Industrial Markets. The Division designs ...

Zones IT Solutions

IT Helpdesk Technician

Boston, MA · On-site

$81.28/hr

Term: 1 year contract - open to renewal Location: on site in Boston, MA 02116 Pay: $30/hr Hours: M-F 8-5pm The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This ...

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All JobsContract Help Desk JobsContract Help Desk Jobs in Boston, MA

Contract Help Desk information

See Boston, MA salary details

$13

$25

$36

How much do contract help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for contract help desk in Boston, MA is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.22 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Help Desk jobs in Boston, MA?

The most popular types of Help Desk jobs in Boston, MA are:

What cities near Boston, MA are hiring for Contract Help Desk jobs?

Cities near Boston, MA with the most Contract Help Desk job openings:

Contract Help Desk jobs near you
Infographic showing various Contract Help Desk job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,314 per year, or $25.2 per hour.

Help Desk Specialist

Dansources Technical Services

Hanscom Air Force Base, MA • On-site

$36 - $37.50/hr

Other

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Help Desk Specialist - SECRET Clearance
Location: Hanscom AFB, MA | Duration: 6 months | Pay Rate: $36.00 - $37.50/hr (W2)
About the Role
Join a vital IT support team at Hanscom Air Force Base as a Help Desk Specialist. Utilize your technical expertise to deliver exceptional phone and in-person support to users, assisting with essential systems and contract-based applications. This is a unique opportunity to contribute to mission-critical operations in a secure and collaborative environment.
Responsibilities
- Provide responsive technical support for email, directories, standard Windows desktop applications, and custom contract applications.
- Troubleshoot and resolve user issues both over the phone and face-to-face.
- Document user interactions and problem resolutions for continuous improvement.
- Maintain user satisfaction through professional communication and technical knowledge.
- Ensure all security protocols and procedures are followed in a classified environment.
Required Skills and Experience
- Active SECRET clearance.
- IAT-2 certification.
- Minimum 5 years' experience in help desk or technical support roles.
- High School diploma or equivalent.
- Proficient in troubleshooting Windows desktop environments and standard applications.
- Strong communication and problem-solving skills.
Preferred Skills
- Experience supporting government or DoD users.
- Familiarity with contract-specific application support.
- Advanced knowledge of user directory management.
Benefits
- Comprehensive healthcare coverage.
- 401K with employer contribution.
- Paid time off (PTO).
- Weekly pay cycle.
- Opportunity to enhance your IT credentials within a secure government setting.
How to Apply
If you're ready to advance your help desk career and make an impact at Hanscom AFB, submit your updated resume today.

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