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Part Time Help Desk Jobs in Boston, MA (NOW HIRING)

Art of Problem Solving

Front Desk Associate

Lincoln, MA

$15.25 - $19.50/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Newton, MA

$15.25 - $19.75/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Wellesley, MA

$15.25 - $19.75/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Lexington, MA

$15.75 - $20.25/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Bedford, MA

$14.75 - $19/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Waltham, MA

$15 - $19.50/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Weston, MA

$15 - $19.50/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

CFS

IT Support Specialist (Onsite)

Dedham, MA · On-site

$30 - $38/hr

... 4 years of IT support or help desk experience * Strong macOS support experience required ... Flexible, part-time schedule * Collaborative, community-focused environment * Opportunity to make ...

BEST FITNESS

FRONT DESK ASSOCIATE

Danvers, MA

$15 - $16.50/hr

... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating ...

BEST FITNESS

FRONT DESK ASSOCIATE

Woburn, MA · On-site

$15 - $17/hr

... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Boston, MA

Part Time Help Desk information

See Boston, MA salary details

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$36

How much do part time help desk jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for part time help desk in Boston, MA is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Boston, MA? The most popular types of Help Desk jobs in Boston, MA are:
What cities near Boston, MA are hiring for Part Time Help Desk jobs? Cities near Boston, MA with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Boston, MA as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $47,102 per year, or $22.6 per hour.
Advising Desk Assistant

Advising Desk Assistant

Massachusetts Bay Community College

Wellesley Hills, MA • On-site

$19/hr

Full-time, Part-time

Posted 7 days ago

Job description

Advising Desk Assistant
Department: Advising
Location: Wellesley Hills
MassBay fosters educationalexcellence and academic success to prepare students for local and globalcitizenship, to promote their personal growth, to meet critical workforcedemands of communities, and to contribute to the region's economic development.
Massachusetts Bay Community College is served by a cadre of employeesof varied backgrounds and experiences. Weinvite all individuals to consider joining our community.
Located in Greater Boston,MassBay is a comprehensive, open-access community college, offering associatedegrees and certificate programs on three campuses in Wellesley Hills,Framingham, and Ashland, Massachusetts.
Position Summary:
The ideal candidate will join a vibrant educational community, and have adesire and ability to serve a population of students with various needs andbackgrounds. This is a part-time,student employment position with no benefits.
Working inclose collaboration with the staff, this important position will provideSupport the front desk operations of the Academic Advising, Coaching, andTransfer Department.
Key Responsibilities and Duties:
  • Support the front desk operations of the Academic Advising, Coaching, and Transfer Department;
  • Support the virtual operations of the Virtual Advising Center;
  • Provide outreach to students who may have trouble accessing resources or services at the college who contact advising;
  • Create foundational guiding materials to assist student workers who may cover desk and virtual operations;
  • Be culturally responsive to individual needs and identities;
  • Provide other assistance as requested.

This list is not to be considered all-inclusive. Asupervisor may assign other duties as required to meet the needs and foster themission of the College.
All employees of MassBay are expected to work collegiallyand collaboratively within a community that values and celebrates the varietyof student experience.
Required Qualifications:
  • Consistent and reliable work habits;
  • Working experience in customer service;
  • Strong communication skills;
  • Quick learner and motivated;
  • Critical thinking and problem-solving skills;
  • Strong organizational skills;
  • Ability to use Microsoft Excel.

Preferred Qualifications:
  • Sensitivity and commitment to the goals of Affirmative Action;
  • Experience working in a community college or similar environment;
  • Demonstrated commitment to working with students in need;
  • Experience working or studying at a Community College;
  • Experience navigating and supporting students through college processes.

Additional Information:
Salary Range: $19 per hour
Classification: Student Employee
Deadline: September 9th, 2025, or thereafter until filled.
To Apply: Please include a letter of interest and resume with your online application.
Hiring is contingent upon a successful CORI clearance.
We require students who are eligible to file a FreeApplication for Federal Student Aid (FAFSA) to have one on file, beforethey are hired or continue employment.
Massachusetts Bay CommunityCollege is an affirmative action/equal opportunity employer and does notdiscriminate on the basis of race, color, national origin, sex, disability,religion, age, veteran status, genetic information, gender identity or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits sexual harassment, including sexual violence. Inquiries or complaintsconcerning discrimination, harassment, retaliation or sexual violence shall bereferred to the College's Affirmative Action and/or Title IX Coordinator, theMassachusetts Commission Against Discrimination, the Equal EmploymentOpportunities Commission or the United States Department of Education's Officefor Civil Rights.

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